Dick Hannah Volkswagen
Vancouver, WA
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Nick Blystone was a nice man to work with. He tolerated us returning to the dealership multiple times to test drive the 2024 Tiguan. He explained all the options available to us. He took the t He tolerated us returning to the dealership multiple times to test drive the 2024 Tiguan. He explained all the options available to us. He took the time to show us what the car could do. More
Working with Nick Blystone at Dick Hannah Volkswagen in Vancouver Washington was a pleasant and rewarding experience. From the many questions and trips back and forth as we were deciding upon a vehicle to Vancouver Washington was a pleasant and rewarding experience. From the many questions and trips back and forth as we were deciding upon a vehicle to the actual deal he was very helpful and considerate. Of course he wanted us to buy a Volkswagen but he also knew that we were searching for the right car for three very different people's wants and desires. I thank him for his assistance. More
We worked with Koren at DH Volkswagon. Seamless experience the way purchasing a vehicle should be! Koren navigated our time in a thoughtful manner, really hearing what I wanted to facilita Seamless experience the way purchasing a vehicle should be! Koren navigated our time in a thoughtful manner, really hearing what I wanted to facilitate a deal that I felt comfortable leaving the lot with. First time as a VW owner (for me) and he offered extra time to review and help me understand features in the vehicle that are new to me while also confirming the mechanics and technical aspects with my husband. As a customer I think all bases were covered and I appreciate the kindness expressed by each person we interacted with in our experience. Typically I seriously dread the deal negotiations involved in purchasing a vehicle. However this one was different and as I told Koren, it was relatively painless and actually fun! More
Unfortunate Experience Initial sales process went well. After that process went downhill. Individual with supposed knowledge of Car-net initiation process provided bad and misleading information. From t After that process went downhill. Individual with supposed knowledge of Car-net initiation process provided bad and misleading information. From there individual in finance department failed to follow-through with straightforward commitment. From there another individual failed to follow-through with another offered commitment. Perception is genuine customer service is facade. More
I cannot say enough great things about my experience at Dick Hannah VW! From the moment I walked in, I felt genuinely welcomed and taken care of. Nick and Heather went above and beyond to ensure everything Dick Hannah VW! From the moment I walked in, I felt genuinely welcomed and taken care of. Nick and Heather went above and beyond to ensure everything went smoothly. Nick patiently answered all my questions, making sure I felt confident every step of the way. Heather’s attention to detail made the entire process seamless and enjoyable. Together, they made what could have been a stressful experience into an absolute pleasure. The team at Dick Hannah VW truly sets the bar for exceptional customer service. If you’re looking for a dealership where you’ll be treated like family, look no further. Thank you, Nick and Heather, for going the extra mile and making this such a memorable experience! More
Very clean dealership. Everyone was helpful and made sure I was taken care of. Fastest I’ve ever been in and out in a dealership. Everyone was helpful and made sure I was taken care of. Fastest I’ve ever been in and out in a dealership. More