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Dick Hannah VW of Portland

Portland, OR

4.9
440 Reviews

12345 E Burnside St

Portland, OR

97233

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Showing 440 reviews

September 28, 2018

Major upgrade I came over to Portland VW from their Vancouver branch. I was looking to get a used car and they helped me drive away in a brand new 2018 VW Passat! More

by Punkyboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Galvez, Mike Schuckmann
Oct 01, 2018 -

Dick Hannah VW of Portland responded

Congratulations on your new VW! We are glad to hear that our entire team was able to show you the Nice way to purchase a new car. We look forward to seeing you at many miles worth of scheduled maintenance and monthly complimentary car washes.

September 25, 2018

Curtious, informed, helpful Dick Hannah is the best. Great service with knowledgeable and friendly staff. Answered all my questions, pleasant and clean waiting area and fast ser More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariah
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Dan, thank you for your wonderful review. We appreciate the opportunity to assist you and look forward to seeing you at future service intervals to keep your car living its best life. Thank you again for choosing to Believe in Nice!

September 23, 2018

Thank you DHVW The customer service has vastly improved at the VW Portland Dick Hannah. Roy was a huge help and I never felt like I was being solicited or “sold” on More

by Danielle87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Galvez, Art Kutuzov, Roy Saydi
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding the perfect vehicle for your wants and needs. Congratulations on your new VW and thank you for choosing to Believe in Nice!

September 19, 2018

Jensen Lewis review Jensen was so knowledgeable and helpful. She answered all of my questions and helped me through our entire transaction. So nice to have someone who ca More

by Tilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jensen Lewis
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your wonderful review. We appreciate the opportunity to assist you in the continued care and maintenance of your vehicle. We hope you and your vehicle have many happy miles of smiles and memories and look forward to seeing you at future scheduled maintenance intervals.

September 18, 2018

Great service! I was helped my a delightful woman named Jensen Lewis. My visit was a breeze and the service timely and efficient!! Great job! I look forward to futur More

by Chopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jensen Lewis
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your wonderful review. We are glad to hear that Jensen and the rest of the service team were able to make your visit a truly Nice one! We look forward to seeing you for many happy miles of scheduled maintenance intervals.

September 18, 2018

Purrrfecto!!! Every time my vehicle needs service or an upgrade, Noe doesn’t say can’t or NO. He clearly explains the concepts or changes and will not mind repetiti More

by Alesya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Galvez
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding your perfect new vehicle. Please let us know if there is anything we can do to assist you in the future. Wishing you and your new vehicle many happy miles of smiles and memories.

September 12, 2018

Pablo Ulibarri is the best Service Manager Pablo in Service is a outstanding employee of your company, I’ve been coming to Dick Hanna Volkswagon for the last six years and he has also been up b More

by Longhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo Ulibarri
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your outstanding review. We appreciate the opportunity to continue earning your business with our dedication to Believe in Nice. We look forward to seeing you at your next scheduled service interval and wish you and your VW many happy miles of smiles and memories.

September 12, 2018

Thanks Dick Hannah VW From the moment I arrived at Dick Hannah VW I was treated with respect and kindness especially by Mike and Art they are very professional More

by RGP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sales, Art Kutuzov
Sep 25, 2018 -

Dick Hannah VW of Portland responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding your new vehicle the Nice way.

September 11, 2018

Customer service improving A Dick hannah Volkswagen of Portland manager is currently making a conscious effort to resolve issues that I had with their sales and finance depart More

by Danielle87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda vogel, Art Kutuzov
Sep 11, 2018 -

Dick Hannah VW of Portland responded

Danielle, we apologize for the experience you had with our Sales and Finance team. As a whole, we strive to offer transparent terms and make buying a new Volkswagen a Nice process. We are sorry that your experience leads you to feel differently. Your feedback is very important to us and we have forwarded it over to our General Sales Manager Roy, who will be reaching out to you soon.

September 08, 2018

Horrible waist time She called me on phone told me if Luke was in I told her when looked on true cars.com looks information popped up when I logged in at true cars.com. T More

by Adam123
Recommend Dealer
No
Employees Worked With
Roy Saydi, Kirsten Peacock
Sep 11, 2018 -

Dick Hannah VW of Portland responded

We apologize for your experience with our sales and finance team. We have forwarded your review over to our Sales Managers to look into and someone should be in contact soon.

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