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Dick Hannah VW of Portland
Portland, OR
439 Reviews
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Showing 439 reviews
July 23, 2019
Bait & Switch I was put in touch with Chris at Dick Hannah through the USAA car buying service. I had an emailed offer of of $20,035.(for the S model) and a trade i I was put in touch with Chris at Dick Hannah through the USAA car buying service. I had an emailed offer of of $20,035.(for the S model) and a trade in value of $ 15,355 - $ 17,635. I was offered just over $14,000. When we sat down to talk pricing, his starting price was for the final edition SEL convertible, instead of the Beetle SE I had test driven. Good try, Chris. He also told me that the USAA discount is only $35.00 (it’s over $2000.00). He assured me that he knew this because he’s the internet guy. Also, he didn’t even have the right car in stock! I drove 12 hours from Montana-I guess Chris thought since I came so far, I wasn’t going home without a new car. This is the guy that gives car salesmen a bad name. Disgusted and offended with the attempted shakedown More
by Thepeg
Employees Worked With
Chris Todd
May 11, 2019
Noe is the best! Noe set my transaction up! My lease ended and I wanted a Tiguan, everything was ready when I arrived. In and out in under and hour. Best dealership an Noe set my transaction up! My lease ended and I wanted a Tiguan, everything was ready when I arrived. In and out in under and hour. Best dealership and sales person in town!! More
by ying
Employees Worked With
Noe Galvez
April 04, 2019
Noe is the man I went in after my folks offered to help me finance a new car for college. Noe and Nick were very helpful, straightforward, and patient throughout the I went in after my folks offered to help me finance a new car for college. Noe and Nick were very helpful, straightforward, and patient throughout the entire process and they built an offer based around our budget. More
by Elliott5150
Employees Worked With
Noe Galvez, Nick Smit
March 05, 2019
Amazing I’ve never experienced a dealership that has been so kind, considerate, and helpful. They really gave me an amazing deal and helped me get my dream ca I’ve never experienced a dealership that has been so kind, considerate, and helpful. They really gave me an amazing deal and helped me get my dream car, I will appreciate them all forever! Thanks for being so friendly and kind! More
by Dcherella
Employees Worked With
Brian , Noe Galvez, Nick Smit
February 27, 2019
Quick and competent buying process Excellent and brief process to buy a used car. Everyone seem to be working as a team, and the entire process took a little under two hours including Excellent and brief process to buy a used car. Everyone seem to be working as a team, and the entire process took a little under two hours including a test drive. Aaron, the sales manager was focused and very helpful. More
by Happycamper83737
Employees Worked With
Art Kutuzov, Aaron Brown, Chris Todd
February 12, 2019
Great team Fantastic experience working with this sakes team. Overall experience was top notch. They really worked to make certain we were confident and comforta Fantastic experience working with this sakes team. Overall experience was top notch. They really worked to make certain we were confident and comfortable with our purchase. More
by SpartonVW
Employees Worked With
Nick Smit
January 26, 2019
The Tiguan Thank you again for going the extra mile and getting us into a brand new car. And Noe is one of the best employees you have there in my opinion and he Thank you again for going the extra mile and getting us into a brand new car. And Noe is one of the best employees you have there in my opinion and he was very funny so working with him was painless thank you sgain More
by Mickie33
Employees Worked With
Noe Galvez, Art Kutuzov, Jordan Green
January 18, 2019
Disaster, non-fix of Beetle Car! Still extremely angry with Dick Hannah Volkswagen Dealer (Service Department on Burnside & SE 122nd Ave in Portland, OR) since November 2016! Took my Still extremely angry with Dick Hannah Volkswagen Dealer (Service Department on Burnside & SE 122nd Ave in Portland, OR) since November 2016! Took my Beetle in (Chime alerts for Seat Belt, Headlights on, Door open were working at the time I took it in) to have the ABS light on and Brake Light on also Beeping fixed! They kept my car for over a week as Mike Rein (certified technician) worked on it. I was called back 2 times to the dealership telling me my car was fixed! It was not! The chime alerts no longer worked . . . they did when I took it in! The Theft Alarm goes off now when it wants to!!! Mike Rein worked on the wiring which I assume caused all the other problems! They sent my car home NOT FIXED! I paid them $3,733.62 to get my “UN-FIXED” CAR BACK! After I wrote a scathing first review on DealerRater, Jeff Parker, the new Service and Parts Director, (He replaced Ken Wilson and Daton, Service Consultant is no longer there either!) called me and asked me to keep that scathing report from being seen on DealerRater and he “would make my car right”. I believed him and asked DealerRater to stop my report. They did. I scheduled an appointment with Jeff in July 2018 for “them to make it right!” Jeff Parker was not available so I couldn’t see him (always in a meeting?) They kept my car another 3 days and did nothing! I am living with a car that is a headache thanks to Dick Hannah Volkswagen Dealership’s Service Department! More
by womandriver
Employees Worked With
Mike Rein(Cert.Technition), Ken Wilson(Serv. Direct.), Dayton Wong(Serv.Consult.) Jeff Parker(Serv.Direct)
January 14, 2019
Awesome They were so sweet, and super helpful. They got me a great car on a good deal. Very grateful for dick Hannah VW of Portland! They were so sweet, and super helpful. They got me a great car on a good deal. Very grateful for dick Hannah VW of Portland! More
by Toricwilcox
Employees Worked With
Kirsten Peacock
January 13, 2019
Great experience Noe was great. He made the entire process easy and I left with a car I absolutely love. This was my first time buying a car and I left feeling confide Noe was great. He made the entire process easy and I left with a car I absolutely love. This was my first time buying a car and I left feeling confident that I found the vehicle right for me. More
by Nelsen
Employees Worked With
Noe Galvez
