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Dick Hannah VW of Portland
Portland, OR
433 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 433 reviews
January 26, 2019
The Tiguan Thank you again for going the extra mile and getting us into a brand new car. And Noe is one of the best employees you have there in my opinion and he Thank you again for going the extra mile and getting us into a brand new car. And Noe is one of the best employees you have there in my opinion and he was very funny so working with him was painless thank you sgain More
by Mickie33
Employees Worked With
Noe Galvez, Art Kutuzov, Jordan Green
January 18, 2019
Disaster, non-fix of Beetle Car! Still extremely angry with Dick Hannah Volkswagen Dealer (Service Department on Burnside & SE 122nd Ave in Portland, OR) since November 2016! Took my Still extremely angry with Dick Hannah Volkswagen Dealer (Service Department on Burnside & SE 122nd Ave in Portland, OR) since November 2016! Took my Beetle in (Chime alerts for Seat Belt, Headlights on, Door open were working at the time I took it in) to have the ABS light on and Brake Light on also Beeping fixed! They kept my car for over a week as Mike Rein (certified technician) worked on it. I was called back 2 times to the dealership telling me my car was fixed! It was not! The chime alerts no longer worked . . . they did when I took it in! The Theft Alarm goes off now when it wants to!!! Mike Rein worked on the wiring which I assume caused all the other problems! They sent my car home NOT FIXED! I paid them $3,733.62 to get my “UN-FIXED” CAR BACK! After I wrote a scathing first review on DealerRater, Jeff Parker, the new Service and Parts Director, (He replaced Ken Wilson and Daton, Service Consultant is no longer there either!) called me and asked me to keep that scathing report from being seen on DealerRater and he “would make my car right”. I believed him and asked DealerRater to stop my report. They did. I scheduled an appointment with Jeff in July 2018 for “them to make it right!” Jeff Parker was not available so I couldn’t see him (always in a meeting?) They kept my car another 3 days and did nothing! I am living with a car that is a headache thanks to Dick Hannah Volkswagen Dealership’s Service Department! More
by womandriver
Employees Worked With
Mike Rein(Cert.Technition), Ken Wilson(Serv. Direct.), Dayton Wong(Serv.Consult.) Jeff Parker(Serv.Direct)
January 14, 2019
Awesome They were so sweet, and super helpful. They got me a great car on a good deal. Very grateful for dick Hannah VW of Portland! They were so sweet, and super helpful. They got me a great car on a good deal. Very grateful for dick Hannah VW of Portland! More
by Toricwilcox
Employees Worked With
Kirsten Peacock
January 13, 2019
Great experience Noe was great. He made the entire process easy and I left with a car I absolutely love. This was my first time buying a car and I left feeling confide Noe was great. He made the entire process easy and I left with a car I absolutely love. This was my first time buying a car and I left feeling confident that I found the vehicle right for me. More
by Nelsen
Employees Worked With
Noe Galvez
December 29, 2018
Great experience.. Great experience. Our Sales Rep Perry was awesome! We traveled from Eugene, to Portland to purchase a car for our daughter for early graduation and Ch Great experience. Our Sales Rep Perry was awesome! We traveled from Eugene, to Portland to purchase a car for our daughter for early graduation and Christmas. More
by Welsh
Employees Worked With
Perry...we purchased a Hyundai. , Roy Saydi
November 28, 2018
Great, love it Five stars, this dealership was great and helped me so easily. I would recommend them in a heart beat. No smoke and mirrors here thats for sure Five stars, this dealership was great and helped me so easily. I would recommend them in a heart beat. No smoke and mirrors here thats for sure More
by Bcarrunit
Employees Worked With
Nate Sommer
November 27, 2018
Great experience Simple process and positive experience. Highly recommend Kristen and this dealer ship. She knew more about the Tiguan then any other sales men at o Simple process and positive experience. Highly recommend Kristen and this dealer ship. She knew more about the Tiguan then any other sales men at other places I went to first. More
by 311sticker
Employees Worked With
Kirsten Peacock
November 21, 2018
Happy Golf Owner Noe and Mike were incredibly accommodating during my visit to Dick Hannah. They listened and worked with me to get me in the car I’ve always wanted! N Noe and Mike were incredibly accommodating during my visit to Dick Hannah. They listened and worked with me to get me in the car I’ve always wanted! Noe was fun and super knowledgeable about all things Volkswagen. Not once did I feel pushed or pressured —the whole day was a great experience. Thanks guys! More
by Amanda
Employees Worked With
Noe Galvez, Mike Siegel
November 11, 2018
They work with you! Every person that we had to deal with made sure we understood the process. Not pushy. Made sure they knew what our budget was and stuck to it. Every person that we had to deal with made sure we understood the process. Not pushy. Made sure they knew what our budget was and stuck to it. More
by Anthiny18
Employees Worked With
Noe Galvez
November 04, 2018
Excellent Customer Service at Dick Hannah I was in the market for a newer vehicle and have heard great things about Dick Hannah Dealerships. I specifically requested a female sales representat I was in the market for a newer vehicle and have heard great things about Dick Hannah Dealerships. I specifically requested a female sales representative b/c the night before I was inquiring about a vehicle through a different dealership and I felt very pressured and that I wasn't being told all the information. So I decided to go to Dick Hannah and worked with Kirsten, she was so friendly and up front. I recommend anyone looking for a great dealership choose Dick Hannah Hyundai/Volkswagen of Portland and ask for Kirsten. Tell them Shari sent you!!! More
by Sharidawn08
Employees Worked With
Kirsten Peacock
