Dick Hannah VW of Portland

We were very unhappy with our experiences buying a new We were very unhappy with our experiences buying a new car. The salesman was impatient, and clearly irritated when we negotiated price. He also We were very unhappy with our experiences buying a new car. The salesman was impatient, and clearly irritated when we negotiated price. He also said that he would give us a tour of the cars functionality when we picked it up after purchase. He missed the appointment because he was out "selling cars." A service employee gave us a two minute explanation of the electronics and car functions. He then told us he would give us free floor mats if we gave the salesperson an excellent review. I found the entire team, including the finance guy, who pushed way too hard for an extended warranty to be unprofessional. I would not recommend this dealership. More

Eric, Travis, Abdou, Brandon, and Bert helped us purchase our new 2012 Volkswagen Tornado Red Jetta TDI and matched the sales price of a similar TDI at the Salem VW dealership. Eric went to pick up the car a our new 2012 Volkswagen Tornado Red Jetta TDI and matched the sales price of a similar TDI at the Salem VW dealership. Eric went to pick up the car at Dick Hannah's Vancouver Mall VW dealership and made sure that we met the Service Manager at Dick Hannah's Portland VW dealership. The facility was very clean and Eric was very nice to us during the whole purchase process. Brandon and Bert made the finance and purchase paperwork process go very smoothly. Travis provided Al with instructions on the car's features when he returned to ask a few questions after we had the car for a few days. The car was delivered to us washed and in new condition. We are very pleased with our TDI purchase and recommended the dealership to our daughter and son-in-law who also purchased a new 2012 Passat TDI from the dealership. More

She was very good showed me more then one option. She was very good explaining about my car . I never felt pressured which I like. I feel if I hav problem she will take care of me. I will recommend her to fr very good explaining about my car . I never felt pressured which I like. I feel if I hav problem she will take care of me. I will recommend her to friends! More

Good guy very helpful. I really enjoyed working with Travis. Understands you. Thanks Travis He came out introduced him self. Would buy another car from him And request to others Travis. Understands you. Thanks Travis He came out introduced him self. Would buy another car from him And request to others More

Went to Dick Hannah VW after a few other places. Was looking for a new VW Jetta. The other dealerships didn't have exactly what I was looking for, but Dick Hannah did. My wife and I worked with a salesm looking for a new VW Jetta. The other dealerships didn't have exactly what I was looking for, but Dick Hannah did. My wife and I worked with a salesmen named Tan N. He was great compared to the other ones we encountered. Very helpful, honest, and didn't hassle us over any issues that came up. Got in and out with in 2 hours i think. That has to be a record for us. Thanks More

My parents went to Dick Hannah VW after having a not so pleasant experience with a sales consultant at Armstrong VW. Because of a problem Ekai had to find a way to get the car I wanted from Armstrong VW as pleasant experience with a sales consultant at Armstrong VW. Because of a problem Ekai had to find a way to get the car I wanted from Armstrong VW as soon as possible. He made it happen within the next day. I now have my dream car, a 2012 VW GTI. Long story short, he made the process quick and pain free. I recommend Ekai to anyone looking to buy a new car without the classic "Dealer Tricks" that you always hear about. I will be seeing him in 5 years when I am ready for my next car. :) More

Ekai was very responsive and informative in emails. He worked very hard and showed extreme patience. I really appreciated how much time he was willing to spend working with me. worked very hard and showed extreme patience. I really appreciated how much time he was willing to spend working with me. More

Ekai did an exceptional job understanding out specific requirements for the car we wanted to buy, and helped us pre-screen the vehicles before we arrived at the dealership. He put us into just the car we requirements for the car we wanted to buy, and helped us pre-screen the vehicles before we arrived at the dealership. He put us into just the car we had hoped to find, and at a great, competitive price. More

Neva and i very much enjoyed our experience with Ekai stone and with bert in finance and Joe as a car sales manager. thanks to every one at the Portland vw store for making the experience both pleasant stone and with bert in finance and Joe as a car sales manager. thanks to every one at the Portland vw store for making the experience both pleasant and satisfying..great job Ekai! we will be back... More

I just bought my first car from Ekai Stone and he was a fabulous sales person. I really enjoyed his hard work ethic and ability to help me find the right car. He was very personable and was a joy to work fabulous sales person. I really enjoyed his hard work ethic and ability to help me find the right car. He was very personable and was a joy to work with! More