Dick Hannah VW of Portland
Portland, OR
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I contacted Travis Dusenberry at Dick Hannah to negotiate a price for a hard to find vehicle in Colorado. Travis was very professional, answered all of my questions, and gave me an honest description of the a price for a hard to find vehicle in Colorado. Travis was very professional, answered all of my questions, and gave me an honest description of the vehicle I was interested in. We completed the purchase of the vehicle within an hour. Travis answered multiple follow up e-mails, and help arrange shipping to Colorado. I bought this vehicle with out ever seeing it. When it was delivered to Colorado, the vehicle was exactly like Travis described. The interior even had a fresh detail thanks to Travis. Great experience all around thanks to Travis! More
It was good service,but very scattered and worst of all they charged me tax. Thank god the finiance guy caught that!It took a week to get everything done. they charged me tax. Thank god the finiance guy caught that!It took a week to get everything done. More
I lived in Ashland (I am now in Alaska) and I used TrueCar to locate potential VW dealers. There were three dealers in the Portland area competing for my business but Jeremy Zaske said that Dick Hann TrueCar to locate potential VW dealers. There were three dealers in the Portland area competing for my business but Jeremy Zaske said that Dick Hannah would win my business and, true to his word, they did. I drove over 600 miles (roundtrip) to buy from Dick Hannah but it was well worth it. More
We arrived almost at 6pm to purchase a car. We were out by 9pm. From the very beginning Brandon addressed OUR issues and was able to point out the excellent features of the cars without our feeling pressu by 9pm. From the very beginning Brandon addressed OUR issues and was able to point out the excellent features of the cars without our feeling pressured. During the process of negotiating the price or our purchase and trade - in on our then current car, Brandon was attentive and extremely responsive. He was able to explain the leasing process in such a detailed and understandable way that we decided to take advantage of those benefits. My wife and I are both 66 years old and have bought 10 cars over our life together. This experience was the best, with no exceptions. Brandon is a very valuable asset for Dick Hannah. We wish him the best and many years of delivering the same service we reeived to others. Dick and Bea Readel More
I am so impressed with how Melanie helped me. She listened to me, asked questions and was able to answer all of my questions. I would recommend her to all of my friends and family without hesitation. listened to me, asked questions and was able to answer all of my questions. I would recommend her to all of my friends and family without hesitation. More
I had the pleasure to work with Brandon Sinden to purchase my new vehicle and the service was excellent. Very low pressure and I would definitely recommend Brandon if you are looking to purchase a ne purchase my new vehicle and the service was excellent. Very low pressure and I would definitely recommend Brandon if you are looking to purchase a new Volkswagen. More
These folks were terrific to deal with. After months of procrastination on my part searching far & wide, I purchased the vehicle I wanted at Dick Hannahs Volkswagon of Portland, and I am very pleased. Mel procrastination on my part searching far & wide, I purchased the vehicle I wanted at Dick Hannahs Volkswagon of Portland, and I am very pleased. Melanie Prechtl went the extra mile in answering my questions via email, week in week out. Everything promised by Melanie and the dealership was honored, with attention to detail like setting up the hands free blue tooth. More
It was very easy to connect with a service member online to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us wi to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us with a test drive. Melanie was personable, knowledgeable and helpful. It never felt like she was over the top friendly, like many sales people we've worked with who are disconnected with you and your stated needs. We really appreciated the easy going atmosphere and how hard everyone worked to get us a good deal! More
Very professional. No intense pressure to purchase. Had my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will be back! More
I worked with Travis and Alex to purchase my Golf in Dick Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. Th Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. They called DMV office and my endurance company and stayed on the phone with the representative to resolve problems that occurred during the process. I will gladly refer Travis and Alex to others. I had a pleasant experience at Dick Hannanh! More