Dick Hannah VW of Portland

above and beyond Tara emailed me back and forth about the horrible situation we had gotten ourselves into with a certain says yes place. She came in on her day off to Tara emailed me back and forth about the horrible situation we had gotten ourselves into with a certain says yes place. She came in on her day off to meet us and work us into a safe reliable car for our budget. Imagine our surprise when she showed us a brand new car. Doubtful of this I even inquired as to how she could possibly do that within budget. She was confident she could and we tried it out. I have no idea how they pulled it off but we drove away in the first new car we have ever had And under budget! Ask for Tara and tell her Matthew Stidman sent you... More

Super Scott does it AGAIN!!! I have purchased numerous vehicles from Scott Doyle. He is great! He has always taken his time showing me numerous options! He has always had my be I have purchased numerous vehicles from Scott Doyle. He is great! He has always taken his time showing me numerous options! He has always had my best interest in mind..... Yep it's true! I have recommended Scott to all of my friends and family. He will always be my car go-to guy! Thank you very much for all you do! Wolf More

Great service Michael Johanson was the Internet manager (I think) and replied to my email very quickly - it took about one business hour. He understood my needs and Michael Johanson was the Internet manager (I think) and replied to my email very quickly - it took about one business hour. He understood my needs and had someone ready and waiting by the time I got to the dealership. Hollie was my salesperson, and I cannot thank her enough for her patience. She answered all of my questions, knew everything about the car, and stayed late to make sure I was completely moved over and knew how everything worked. Yousif handled all the paperwork and financing. I was somewhat uneasy financing a car because it's something my family doesn't do, but he answered every question I had and I felt extremely comfortable by the end. I will be coming all the way from the West side of the river for maintenance and service because of how well these guys did. Can't thank them enough. More

30,000 Mile Service When I pulled into the service area, Chad was right there to greet me and most friendly. Within less than 10 minutes he had me heading for the waitin When I pulled into the service area, Chad was right there to greet me and most friendly. Within less than 10 minutes he had me heading for the waiting room. He advised the service would probably take a couple of hours. I was surprised that within 90 minutes, Jose found me in the waiting area and advised my vehicle was ready to go. Apparently the Express Service area was not busy, and they were able to get my Jetta in right away. He provided me with their write-up and explained all items (most helpful). He then escorted me to my car, which was nice and shiny from being washed. How nice is that? I was very impressed with the service and timeliness. Definitely get a 10 from me! More

Buying a Car Ask for Javan Alibabaie if you want to buy a new car at Dick Hannah VW of Portland. He is great! Friendly, respectful, knowledgeable and he does not Ask for Javan Alibabaie if you want to buy a new car at Dick Hannah VW of Portland. He is great! Friendly, respectful, knowledgeable and he does not pressure you. I felt like he worked hard to make a deal that I was happy with and felt good about, and he didn't keep me waiting around. He also calls later to see if any questions have come up or if there is anything you need help with regarding your new car. I would also ask for Yousif when it is time to go through the paperwork. He is fast and gives you all the facts, again---with no pressure. Good guys to work with when you want to buy a new car! More

Jose...... This fellow went out of his way to get me in for service at lunch time and it took exactly 12 minutes to get a front headlight replaced.....I didn't e This fellow went out of his way to get me in for service at lunch time and it took exactly 12 minutes to get a front headlight replaced.....I didn't even have time to open my book or finish a cup of coffee..how awesome is that!! Thanks Jose Meg Helgert More

Happy Customer My son financed his first car here. Very friendly fast and good buying experience. We were happy with the price. We shopped prices and feel we got the My son financed his first car here. Very friendly fast and good buying experience. We were happy with the price. We shopped prices and feel we got the best price out there. He even got new insurance policy through a very reputable company. More

Honest fast service called in my problem and Noah assured me that they could have a look and let me know immediately. I brought my car in and they were able to fix it bef called in my problem and Noah assured me that they could have a look and let me know immediately. I brought my car in and they were able to fix it before the end of the day. Was really impressed that they came in over two hundred less that the quote as well. More

my new car I was referee to Tara bye the Internet from the min I meet her she was very professional and help full I feel like they gave me a very good deal Thank I was referee to Tara bye the Internet from the min I meet her she was very professional and help full I feel like they gave me a very good deal Thank you! Very comfortable being there and not pressured to buy More

Excellent Service Dept. I have had the pleasure of working with Brad in the service dept. multiple times, and usually under very short notices. Him and his team have been not I have had the pleasure of working with Brad in the service dept. multiple times, and usually under very short notices. Him and his team have been nothing short of welcoming and amazing every single time. They care for my car like their own, and they make sure that I understand what is going with my car and support me in the process every time. My 2010 Jetta (Nikki) as I call it, and myself cannot be more grateful or happy to receive such excellent service. I am a long time Herzog Meier customer, and was not very happy with their service, I found Dick Hannah VW service on the internet, and was not sure what to expect. Needless to say they completely blew my expectations away and went and continue to go above and beyond for me as their customer. This kind of commitment and passion has me coming back to them over and over. They have a customer for life in me. More