Dick Hannah VW of Portland

My buying experience If ypu need a new car Roy Bob is the best. It could not have been better. Five stars all around. I came in looking for service and drobe home a nee CC If ypu need a new car Roy Bob is the best. It could not have been better. Five stars all around. I came in looking for service and drobe home a nee CC. More

My first car I recently upgraded my Jetta for pre-owned Touareg after the recommendation of my mother. She just purchased her own new car from Nico the previous da I recently upgraded my Jetta for pre-owned Touareg after the recommendation of my mother. She just purchased her own new car from Nico the previous day! Nico was very helpful and attentive to my time. He was informative throughout my first car purchase. Nico made the experience quite enjoyable! I can't wait to send more friends his way! More

Buying a used car My husband and I were sort of looking for a new car. We didn't need one right away, but knew we wanted one by the end of the year. We worked with Ja My husband and I were sort of looking for a new car. We didn't need one right away, but knew we wanted one by the end of the year. We worked with Javan Alibabaie and were pleased with the attention and service we received. Javan was patient as we looked at multiple cars and explained our desires, must-haves verses optional features. After a few days of discussing prices we finally went home with a car that we love. Additionally, the woman who runs their financing department is just amazing! More

Thank You A big Thank you to the team at Dick Hannah Volkswagen! I am happy with my new car. I had some challenges but the guys helped work out an agreement I f A big Thank you to the team at Dick Hannah Volkswagen! I am happy with my new car. I had some challenges but the guys helped work out an agreement I felt good about and was able to afford. My salesman Doug Clark helped me pick a Passat that I loved. It is going to be the perfect car for me and my new family. Doug gave me a few different options of vehicles and prices and we were able to finally make it happen! More

Great Appreciated the friendly and honest sales person (Blake Woodard). Paperwork was done fairly quickly and most importantly, he was very knowledgeable ab Appreciated the friendly and honest sales person (Blake Woodard). Paperwork was done fairly quickly and most importantly, he was very knowledgeable about the vehicle we wanted and gave us lots of options and let us take our time in deciding what was right for us. He helped us make the best choice. Would recommend the dealership and the salesman! We are so pleased with our purchase!! It also seemed like a friendly atmosphere for the employees, nice to see. More

60k Service I had a great experience at Hannah VW service when I was in for my 60,000 mile service. Chad was helpful, as always, and made sure the service was exa I had a great experience at Hannah VW service when I was in for my 60,000 mile service. Chad was helpful, as always, and made sure the service was exactly what was needed. The car was also done earlier than estimated, which was outstanding. More

Lots of little things I had an okay experience when buying the car. No huge complaints there. I thought the pricing was fair enough and I bought a "certified" VW jetta. The I had an okay experience when buying the car. No huge complaints there. I thought the pricing was fair enough and I bought a "certified" VW jetta. The issue came when I left the lot. I had several things go wrong in the first couple months. Broken handle, seals coming off, push button started acting up, etc. I called and talked to someone there. Said they would have someone from the service department call me back. No one called. I went in the next day to just get these things fixed, after all I had just bought the car, the fixes were small and thought it would be no big deal and they would be more than willing to help. The service department was closed so I talked to a sales guy. He helped but didn't really seem to care. Very ho hum about all the issues i was having. He said that someone from the sales department would call me back first think in the morning. No call in the morning. I finally received a call around 3 in the afternoon. Again, guy was somewhat helpful but very indifferent about all the little issues that were going on with the car even though I had just bought it. More

We love our Tiguan! We were helped by Cort Baliff. He was an excellent person to work with, helpful, not pushy or aggressive. He was knowledgable about all models of al We were helped by Cort Baliff. He was an excellent person to work with, helpful, not pushy or aggressive. He was knowledgable about all models of all the cars he showed us. More

Great cars , Great people I have been a customer of Dick Hannah VW for a number of years now and I have always been taken care of , but this last week when I replaced my Jetta I have been a customer of Dick Hannah VW for a number of years now and I have always been taken care of , but this last week when I replaced my Jetta with the new model was by far the best purchasing experience I have had. My salesman was Doug Clark and he is very friendly and professional. We actually spoke a few times when I was getting my old car serviced and I knew that when it was time to trade cars he was the person I wanted to work with. We had a great time and the process was only a few hours! Now I am loving my new car and on top of that they even helped my get a lower monthly payment for my auto insurance! I tell everyone about how great Dick Hannah is. More

Great car buying experience We were out looking for a new car, big enough to carry a lot of stuff and handle the weather when necessary. Cort helped us find our jeep and he made We were out looking for a new car, big enough to carry a lot of stuff and handle the weather when necessary. Cort helped us find our jeep and he made the process much better than our last car buying experience. The wait for finance was pretty long, but Cort did great at keeping conversation and making the time go by. All in all we are very happy with our purchase More