Dick Hannah VW of Portland

Nobody better. We are senior citizens and as such we have bought more than our fair share of cars over the years. Some of these experiences were good, but most were We are senior citizens and as such we have bought more than our fair share of cars over the years. Some of these experiences were good, but most were bad. What we found at Dick Hanna (Burnside dealership) was far and away the best buying experience ever. The people at Dick Hanna (Cort, Travis, Chad, even Jeff) were knowledgeable, respectful, courteous, honest and friendly. We never have been to a dealership which has given us this kind of service. We highly, highly recommend this dealership to anyone and everyone who is interested or maybe interested in buying a new or used car. This is the dealership you go to first. If you want a good deal, with good professional, courteous and friendly people you owe it to yourself to go to Dick Hanna (Burnside dealership). More

Amazing service and professionalism This is my third car that I bought on this dealer. The service is amazing. All the people here are very friendly, courteous and kindness. Noe is my This is my third car that I bought on this dealer. The service is amazing. All the people here are very friendly, courteous and kindness. Noe is my salesman and he is impressive! He is very helpful and has a huge knowledge of the cars and financing options for everyone. I just spend a couple hours and I can go back to home with a new car, I recommend highly this dealership, specially to Noe. He can make that the impossible could be possible. More

Thorough knowledge and relaxing environment I came into Dick Hannah intending to finance a new VW Jetta. I worked with Colby Thompson and he is an extremely knowledgable young man! His excitemen I came into Dick Hannah intending to finance a new VW Jetta. I worked with Colby Thompson and he is an extremely knowledgable young man! His excitement for Volkswagen really showed in my time with him. Not only was he able to tell me every little detail about the car, he was fun and very easy to get along with. After our test drives, we sat down for the "fun part" - the negotiations. I always hate that part, but Colby's relaxing attitude made it painless. I had considered VWs leasing options, and Colby again displayed his thorough knowledge of his brand! He was able to explain every detail of leasing in a way I could easily understand. If anyone is considering doing business with VW, I highly recommend you go see Colby and the guys at Dick Hannah VW! Will be sending you guys referrals :-) More

Our 4th purchase in less than a year! Dick Hannah doesn't sell cars. They build relationships with car buyers. We couldn't be happier with all of our Dick Hannah cars! We refer everyone Dick Hannah doesn't sell cars. They build relationships with car buyers. We couldn't be happier with all of our Dick Hannah cars! We refer everyone here! More

Happy camper I have purchased cars from Noe in the past, but the most recent car he leased to me I wanted to keep. I worked with him to see what I could do to flip I have purchased cars from Noe in the past, but the most recent car he leased to me I wanted to keep. I worked with him to see what I could do to flip the lease into a finance and he helped me. Thanks again -Derick More

Noe Gálvez Now Gálvez was fantastic he was very patient and answered all my questions I had showed me each vehicle I wanted to see no problem it was a pleasure w Now Gálvez was fantastic he was very patient and answered all my questions I had showed me each vehicle I wanted to see no problem it was a pleasure working with noe would recommend him to everyone I am very happy with my purchase :) More

Passing the Buck Took my 2015 Jetta in for a diagnostic of a vibration that it had, since new. They had the car for a week and after several different "Stories", told Took my 2015 Jetta in for a diagnostic of a vibration that it had, since new. They had the car for a week and after several different "Stories", told me that the problem with with my brand new tires. I was charged for "Free" loaner car, diagnostic and shop supplies. Even though the car is covered under warranty. I verified the tire "issue" they claimed. Not so - they are perfect. No Run Out, no balance issues, nada, nothing. Not to mention, the car had the same exact vibration issue with the OEM tires from new and the same exact vibration from the set of tires they put on from another car they had in inventory. The simple fact is: They didn't want to fix the car, for they don't want to take the time to chase down the issue with the car. So, they tried to "BS" me. Meanwhile, I've opened a case with VW - but have yet to hear from them. Please don't pay attention to the "SALES" person I had to select to do this review? I was working with the SERVICE department - NOT Sales. More