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Dick Hannah Toyota

Kelso, WA

4.9
1,624 Reviews

2632 Coweeman Park Dr

Kelso, WA

98626

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Showing 1,624 reviews

June 21, 2019

Very laid back . Excellent service Tyler was fantastic, took the time to find me exactly what I wanted. By far the best customer service I have had. Highly recommend this dealership More

by Katiemiles35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Chambers
Jun 29, 2019 -

Dick Hannah Toyota responded

Katie, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 20, 2019

Don't waste your time on a used car here. Please if I can help even just one person to not a buy a car from Toyota dealership in Kelso wa. Bought a used car and they didn't even do any work wh More

by James123
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Chambers
Aug 23, 2019 -

Dick Hannah Toyota responded

Hi James. Thanks for the feedback. We do a very thorough inspection on every car we sell. We service every one and spend hundreds and sometimes thousands on reconditioning. We do not do traditional tune ups on every car as it is unnecessary and doesn’t fit the manufacturer recommended maintenance schedule. This doesn’t make us bad people, just customer-minded individuals doing our best to keep our community in safe, reliable vehicles. I’m sorry you viewed this as us being dishonest, our list of repairs and work performed on every car is available. If you’d like to call in and give us your info, we’d be happy to look up your car and let you know what was done. Thanks!

June 16, 2019

Carson is the best!!!! Carson made my purchase of my new Highlander so easy. He seemed to know exactly what I was looking for. I was so impressed with his service that we ca More

by Mike Ochoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Brewer
Jun 20, 2019 -

Dick Hannah Toyota responded

Mike, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out! Thank you, and have a fantastic day!

June 14, 2019

My first big girl purchase made easy! Tyler has made it easy right from the start. He was easy going but still very helpful. We knew what we wanted right off the bat and he assisted us in More

by yemt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Chambers
Jun 17, 2019 -

Dick Hannah Toyota responded

We're so glad that we were able to go above and beyond your expectations! Thank you so much again for your feedback! We hope you have a great day!

June 14, 2019

We got a Toyota Tacoma We came in looking for a our first new truck and was helped by Stefan. We asked a lot questions, even some that seem would be dumb, he kindly answere More

by HappyPerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stefan Martinez
Jun 20, 2019 -

Dick Hannah Toyota responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 10, 2019

Pleasant and stress free I came in knowing the used vehicle I wanted......James Hoyt took excellent care of my son and I......Sat with us almost 4 hours and kept us happy and More

by MissScrapAlot
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sisson, James Hoyt
Jun 17, 2019 -

Dick Hannah Toyota responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! And we will always have the popcorn ready!

June 01, 2019

Great service! Great to work with left with the very truck I wanted Courteous willing to work with you friendly staff clean showroom willing to explain difference More

by Darlene Busig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan medack, Jarrod Stidham
Jun 07, 2019 -

Dick Hannah Toyota responded

Darlene, we are very happy we could provide you with a positive experience! We hope you have a great day!

June 01, 2019

new tundra Great truck and Great people to work with! Torri Bridges and Brandon Martinez up front and honest, looking forward to seeing all the team when I come More

by olddude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Torri Bridges, Brandon Martinez
Jun 07, 2019 -

Dick Hannah Toyota responded

We are glad to hear you enjoyed your visit. We look forward to your next visit! Take care!

May 31, 2019

Very nice and helpful car salesman Jarrod was very kinda and welcoming into dick Hannah Toyota and helped me find a great Jeep for a great price and that I am very happy with thank you More

by Georgiejeep21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrod Stidham
Jun 07, 2019 -

Dick Hannah Toyota responded

Georgie, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2019

Friendly and Professional Great customer service and friendly staff! Will come back for future car purchases. They make the whole process easy and enjoyable. Would highly recom More

by JaceCatlin1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myke Brady, Zach Dyer
Jun 02, 2019 -

Dick Hannah Toyota responded

We appreciate your positive review about your recent experience with us Jace! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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