
Dick Hannah Toyota
Kelso, WA
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20 minute Tundra I saw the truck online and called ahead. All of the negotiating was done on the phone and all I had to do is come in and sign! Jordan Lowery and Nick I saw the truck online and called ahead. All of the negotiating was done on the phone and all I had to do is come in and sign! Jordan Lowery and Nick Norquist are class acts. More
Sandra Mcmillin is a RockStar From start to finish a truly professional experience on buying my new car. I will be BACK to visit with Ms. Mcmillin for my future purchases. She fo From start to finish a truly professional experience on buying my new car. I will be BACK to visit with Ms. Mcmillin for my future purchases. She found the exact car that I have been searching for and then secured a great price. Simply Awesome. More
Justin was great. Time waiting for paperwork was not. Justin was great. Very helpful. Not as great of an experience with the paperwork part. Took over 2 hours before we were signing anything, then car Justin was great. Very helpful. Not as great of an experience with the paperwork part. Took over 2 hours before we were signing anything, then car wasn't available for another couple of hours. Price was best I could find for Highlander XLE though. More
My Prius I was looking for a Toyota Prius, they didn't have what I was looking for on the lot but that didn't stop Sandra In a few hours we were driving our I was looking for a Toyota Prius, they didn't have what I was looking for on the lot but that didn't stop Sandra In a few hours we were driving our new Prius home, the one with every option I asked for. Thank you, Sandra More
Purchasing a car The sales rep listened to what I wanted and didn't direct me to a different vehicle or a more expensive one or more expensive model. The sales rep listened to what I wanted and didn't direct me to a different vehicle or a more expensive one or more expensive model. More
It was great they found the car wanted at the price I wanted Customer service was great. Easy to find. Would refer others there!!! Love my new car. Love o percent financing. My third toyota now!! The deale Customer service was great. Easy to find. Would refer others there!!! Love my new car. Love o percent financing. My third toyota now!! The dealership there is awesome. Thank you Sandra for your hard work!! More
Good customer service Everyone that worked with was courteous friendly and knowledgeable. They went out their way to make you feel comfortable. The dealership it self was v Everyone that worked with was courteous friendly and knowledgeable. They went out their way to make you feel comfortable. The dealership it self was very clean. More
Teamwork in Sales! Awesome Customer Focus in Service Dept We recently traded in a car to upgrade for my daughter. When our trusted sales person, Sandra McMillan fell ill in the midst of our transaction, she a We recently traded in a car to upgrade for my daughter. When our trusted sales person, Sandra McMillan fell ill in the midst of our transaction, she asked a co-worker, Jordan Lowery, to step in and finish the process. Jordan was great and the process wasn't complicated or delayed and we were very well taken care of throughout the transaction. It was nice to see Sales folks work so well together in what is traditionally a very competitive business. I would recommend either person to anyone looking for an honest sales person to work with. Even during the inevitable signing process, Serge Kononov in finance did his best to be sure I understood the paperwork but didn't waste time getting through the signatures. Sandra has helped me and a couple of my family members find cars, and she has become a friend over the years, and someone I look forward to seeing even if I'm just stopping in for vehicle services. Which brings me to the other exceptional experiences I've had over the past few years with Dick Hannah. The service department staff are wonderful! Scott Long and Justin Renteria have treated me like family when I show up, and have worked very hard to ensure that my vehicles are well maintained and that I am receiving all the benefits of the Loyalty Rewards program and that I'm fairly charged for all services. I never feel like they are trying to take advantage of me or sell me services I don't need. Overall, my experiences with Dick Hannah both the Toyota dealership in Kelso, and their Honda location in Vancouver have been positive. I don't even question where to go or send a friend for their car shopping or service needs. More
Highly Satisfied Customer! Ryan Baker is the man to talk to at Dick Hannah Toyota! He's not only amazing at the customer service, but found me an unbeatable deal on a Prius! I'm Ryan Baker is the man to talk to at Dick Hannah Toyota! He's not only amazing at the customer service, but found me an unbeatable deal on a Prius! I'm not the easiest customer, I am quite particular about what my car must include. He found me the perfect car in the price range I asked for! He was very kind while explaining things as well as keeping everything up beat and fun! Truly a good man who does very good at taking care of his customers! Go visit him and tell him Cady with the Prius sent you! He will take the best care of you! More
Awesome Wasnt looking to buy a new truck but when my tocoma lost its radiator it was time. Had a great experience getting my next Toyota Tacoma. Zach Spragu Wasnt looking to buy a new truck but when my tocoma lost its radiator it was time. Had a great experience getting my next Toyota Tacoma. Zach Sprague was awesome. Love my Truck More