
Dick Hannah Toyota
Kelso, WA
Filter Reviews by Keyword
By Type
Showing 1,625 reviews
Awesome! Was easy to get a car and best car salesmen I've ever dealt with! Definitely recommend ! Very friendly and went out of his way to help with little thi Was easy to get a car and best car salesmen I've ever dealt with! Definitely recommend ! Very friendly and went out of his way to help with little things like even Bluetooth! More
Mediocore I was not impressed with the courtesy, preparedness or professionalism of most of the folks at this dealership. The couple bright points of this revie I was not impressed with the courtesy, preparedness or professionalism of most of the folks at this dealership. The couple bright points of this review were the sales folks: Justin Lapham and Sandra McMillin. This review is not based upon their performance, more so the dealership as a whole. It is not what I would expect from a Dick Hannah dealership. More
Excellent service and knowledgeable staff I was referred to Dick Hannah by a friend and was told to speak with Miguel. When I arrived Miguel was the sales representative who approached me. Mig I was referred to Dick Hannah by a friend and was told to speak with Miguel. When I arrived Miguel was the sales representative who approached me. Miguel is an awesome associate who worked hard and found me a better car than I hoped for and at a great price. I am very happy and will definitely visit this dealership when I am ready for future purchases. More
Hannah Sales Service Nick Sisson is a credit to Dick Hannah sales force. He was not pushy (What I hate having been in sales when I was his age.) He made every effort to fi Nick Sisson is a credit to Dick Hannah sales force. He was not pushy (What I hate having been in sales when I was his age.) He made every effort to find the vehicle I wanted. He was a was knowledgeable and courteous. When I am ready for another car I will buy through him. More
Incapable of fixing tires, charging for unnecessary service I took my wife's 2015 Toyota Rav 4 into Dick Hannah Toyota in Kelso with a tire that wasn't holding air. Jack Parsons informed me that the tire was be I took my wife's 2015 Toyota Rav 4 into Dick Hannah Toyota in Kelso with a tire that wasn't holding air. Jack Parsons informed me that the tire was beyond repair and that I'd have to pay $224 for a new tire. I went ahead and had Dick Hannah Toyota in Kelso put the spare on and place the "irreparable" tire in the back. I drove straight to Superior Tire and explained the situation. The Tech at Superior Tire went out to the Rav 4, grabbed the tire and 30 minutes later had that same tire fixed, mounted and balanced WITHOUT having to replace it. Then I asked "how much for the fix?" They said that it was free of charge. WOW! Dick Hannah Toyota in Longview, WA either has really terrible tire techs that do not know what they are doing OR Jack Parsons just needed some extra cash BECAUSE Superior Tire fixed the tire free of charge...the same tire that Dick Hannah Toyota said was beyond repair. AVOID Dick Hannah Toyota in Kelso at all COSTS if you need anything related to your tires done. More
Enjoyable car buying experience - go figure! My current Buick V6 was running on five cylinders, so it was time to find a new car. I narrowed my search to the Highlander, and was contacted by ever My current Buick V6 was running on five cylinders, so it was time to find a new car. I narrowed my search to the Highlander, and was contacted by every Toyota dealership within a 60 mile radius of my Portland home. Nick Sisson of Dick Hannah Toyota stood out to me - over the phone he was genuine, down-to-earth, and helpful. There was no ulterior motive other than to provide the best customer service. And the price couldn't be beat. Although a dealership 15 minutes away was willing to price match, I decided to drive an hour to Kelso to work with Nick - because he deserved my business. I definitely recommend Dick Hannah Toyota for anyone considering purchasing a new car. And ask for Nick! More
Review of Dealership and Salesperson Nick Sisson helped us find a 2013 Honda Accord for our granddaughter who lives in McMinnville, Or and we live in Redmond, Or. Nick did everything Nick Sisson helped us find a 2013 Honda Accord for our granddaughter who lives in McMinnville, Or and we live in Redmond, Or. Nick did everything for us and delivered the car to me in Canby, Or so I could take it to my granddaughter. Nick even offered to drive the car to McMinnville, but the granddaughter was working. The car was in like new car condition with 100,000 miles on it. There would be no reason to shop for a car any place else with the way we were treated. 5 star plus service. More
Great ending to a snowy day Sandra really bent over backwards to help us find the right vehicle for our needs! She was very considerate and went out of her way to show us how a Sandra really bent over backwards to help us find the right vehicle for our needs! She was very considerate and went out of her way to show us how all of the different features worked on all of the vehicles that we looked at. The weather was awful that day but it didn't faze her and she did her best to make the circumstances doable. We will definitely recomend Dick Hannah Toyota and Sandra to others. More

Service was awesome! I was greeted with a smile and connected with the service agent and was very happy with my encounter. I was comfortable while I waited and tended to. I was greeted with a smile and connected with the service agent and was very happy with my encounter. I was comfortable while I waited and tended to. More

our new car! Bill and I always enjoy working with Sandra Mcmillan! Sandra is always very courteous and thorough with all detail, very knowledgeable with any veh Bill and I always enjoy working with Sandra Mcmillan! Sandra is always very courteous and thorough with all detail, very knowledgeable with any vehicle! We like Sandra a lot!! More