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Dick Hannah Toyota

Kelso, WA

4.9
1,625 Reviews

2632 Coweeman Park Dr

Kelso, WA

98626

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Showing 1,625 reviews

January 06, 2017

Awesome! Was easy to get a car and best car salesmen I've ever dealt with! Definitely recommend ! Very friendly and went out of his way to help with little thi More

by Bertobone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lowen Murray
January 04, 2017

Mediocore I was not impressed with the courtesy, preparedness or professionalism of most of the folks at this dealership. The couple bright points of this revie More

by John.Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Lapham, Sandra McMillin
Jan 04, 2017 -

Dick Hannah Toyota responded

Thank you for the feedback, Mr. Smith. While this isn't what we like to hear, if all we ever hear is positive input it is tougher for us to improve. Please contact us at 360-425-2730 and ask for one of the sales managers if you'd like to discuss further. We can't find a transaction in our system and would like to know what transpired in your interaction with our team. Again, thanks! Happy New Year.

January 01, 2017

Excellent service and knowledgeable staff I was referred to Dick Hannah by a friend and was told to speak with Miguel. When I arrived Miguel was the sales representative who approached me. Mig More

by Tdblanken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
December 19, 2016

Hannah Sales Service Nick Sisson is a credit to Dick Hannah sales force. He was not pushy (What I hate having been in sales when I was his age.) He made every effort to fi More

by Yakitori1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sisson
December 19, 2016

Incapable of fixing tires, charging for unnecessary service I took my wife's 2015 Toyota Rav 4 into Dick Hannah Toyota in Kelso with a tire that wasn't holding air. Jack Parsons informed me that the tire was be More

by Caleb Edson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jack Parsons
December 15, 2016

Enjoyable car buying experience - go figure! My current Buick V6 was running on five cylinders, so it was time to find a new car. I narrowed my search to the Highlander, and was contacted by ever More

by Allison Knowles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sisson
December 14, 2016

Review of Dealership and Salesperson Nick Sisson helped us find a 2013 Honda Accord for our granddaughter who lives in McMinnville, Or and we live in Redmond, Or. Nick did everything More

by Terry Rasmussen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sisson
December 11, 2016

Great ending to a snowy day Sandra really bent over backwards to help us find the right vehicle for our needs! She was very considerate and went out of her way to show us how a More

by sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra McMillin
December 05, 2016

Service was awesome! I was greeted with a smile and connected with the service agent and was very happy with my encounter. I was comfortable while I waited and tended to. More

by donnab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra McMillin
December 03, 2016

our new car! Bill and I always enjoy working with Sandra Mcmillan! Sandra is always very courteous and thorough with all detail, very knowledgeable with any veh More

by Bill and Kathi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra McMillin
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