Dick Hannah Toyota
Kelso, WA
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Nice to have the experts take care of my car. They check much more than I expect for a simple oil change and at a reasonable cost. I trust them. They are courteous. They provide a nice, comfortable waiting much more than I expect for a simple oil change and at a reasonable cost. I trust them. They are courteous. They provide a nice, comfortable waiting area with WiFi. I have stopped by twice in the last 18 months on short notice for them to troubleshoot a dashboard warning light, and they kindly fit me in and take care of the problem. More
Kelly was great to work with he took time to make sure I was taken care of in a timly maner and to see that all of my vehicle needs were taken care of. When I got my truck back it was very clean and runs gr was taken care of in a timly maner and to see that all of my vehicle needs were taken care of. When I got my truck back it was very clean and runs great I have beed to other shops but will be back to Dick Hannah for service. More
Dan was excellent! We had kind of a tricky deal and he worked it all out for us at a price we could afford. He is extremely knowledgable about the cars we bought. He made us feel very comfortable and at worked it all out for us at a price we could afford. He is extremely knowledgable about the cars we bought. He made us feel very comfortable and at ease in a sometimes stressful situation. When we need a new car in the future, Dan's the man we'll go to. And, we LOVE our new cars. More
We have purchased 2 vehicles from Don Schimmel. We would never go anywhere else as we had such a great experience with him. He was caring, courteous and made us feel that he knew exactly what we were lookin never go anywhere else as we had such a great experience with him. He was caring, courteous and made us feel that he knew exactly what we were looking for both times. He listened, was very patient and understanding. He showed us that we could feel comfortable in a car dealership and not feel pressured! I recommend Don for anyone. If you don't know what you want, he can help you decide and when you leave the dealership, after working with him, you will have a sense of relief and a smile on your face! More
They were very friendly and did a great job on my service I always like to take my vehicle in they do a great job. I do feel they are a little more expensive but it's worth the quality of work done. I also I always like to take my vehicle in they do a great job. I do feel they are a little more expensive but it's worth the quality of work done. I also like the reward card that I use when I get service or parts More
I received quick and courteous service the same day I needed an aliegnment. I was greeted at the shop very quickly. They were done with the aliegnment before the estimated time. I was treated with cou needed an aliegnment. I was greeted at the shop very quickly. They were done with the aliegnment before the estimated time. I was treated with courtesy and respect. The coffee in the waiting room was very good too. They explained everything I needed to know about the aliegnment and the charges. More
This was a WONDERFUL car buying experience for me. This was my first time "new car," and I came into the Dick Hannah Toyota/Scion dealership well schooled and educated in the car that I wanted to purchase. was my first time "new car," and I came into the Dick Hannah Toyota/Scion dealership well schooled and educated in the car that I wanted to purchase. "Dan Medack" was a wonderful and most helpful sales associate. He made my buying process run smooth, and made sure that I got my brand new Scion Tc when I wanted it. He compleatly jumped through hoops for me, even going as far as to put my new plates on my car in the puring rain!! I was impressed with my car buying experience and the quality of the service i recived. My Scion is AWESOME! More
Overall, this was a good experience. This is only the second time I have taken our Tundra to be serviced. My truck was done earlier than promised and all the employees were friendly. I didn't realize I second time I have taken our Tundra to be serviced. My truck was done earlier than promised and all the employees were friendly. I didn't realize I was getting a "minor service"... I only thought I was getting the oil changed and the tires rotated. I did receive the estimate and agreed to it, however. I didn't realize that you had to get the tires rotated to keep the "Tires for Life" warranty. I will return for service at 10,000 miles, but I will be more aware of what services will be performed and the price for each. More
Went to check out the Toyota Venza. We were assisted by Dan Medack. Dan is the first salesperson we have met that knew the product and was more interested in presenting the Venza than trying to "sell" us t Dan Medack. Dan is the first salesperson we have met that knew the product and was more interested in presenting the Venza than trying to "sell" us the car. My wife and I would recommend Dick Hannah to everyone but most of all our salesperson Dan. Thanks for a great experience. More
It was one of the most pleasant experiences we have had in purchasing a vehicle. The staff made the whole process stress free and it was a pleasure dealing with them. We would - and have already- recomme in purchasing a vehicle. The staff made the whole process stress free and it was a pleasure dealing with them. We would - and have already- recommended them to family and friends. And we love the purchase we made. More