Dick Hannah Toyota

I stopped by this dealership the other day, and although I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but I have not yet decided what I want to buy, the experience was one of the best that I have ever had. The salesman was not only polite and helpful, but very knowledgeable of every vehicles that I asked about. This has not always been the case with other dealers that I have visited. Salespeople having to check with other salespeople to know their product is not the way I wish to buy a car. So when I decide, I think Toyota, Dick Hannah, and Trent will be the way I'll go !!!!! Thanks for the great experience !!!!! More

It's been a year since we bought our 2010 Prius at Dick Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree exper Hannah Toyota in Kelso in late July 2009. Don Schimmel was our salesperson and he made what is normally a trying operation an easy, troublefree experience. Don went the "extra mile" to get us the car we wanted and made it happen before the deadline for the sales tax exemption which was looming. Don followed up on getting us the floor mats we wanted after delivery. We have a long relationship with both Dick Hannah Toyota and Longview Toyota before that. For the past twenty-one years we have been highly satisfied with our new car purchases and our ongoing positive experience with the service department. I can't imagine going anywhere else for a new vehicle purchase or vehicle service. Ray & Leeann Colwell Longview, WA More

Though buying a new car isn't really a pleasant proposition in my opinion, Dan made it relatively painless. ;-) {That's why 'overall experience' only rates a 4} He gave us a price up front that proposition in my opinion, Dan made it relatively painless. ;-) {That's why 'overall experience' only rates a 4} He gave us a price up front that didn't require numerous trips to the 'boss' to check it out, and was always helpful and straight with us. Even after the sale he greets us by name and is more than willing to help if we have any issues. I wouldn't hesitate to call him if we had any problems or questions. More

Our salesperson was Don Schimmel. I can honestly say that in all the years I've been shopping for vehicles, Don is the most personable salesperson I've ever dealt with. He takes care of the customers' needs in all the years I've been shopping for vehicles, Don is the most personable salesperson I've ever dealt with. He takes care of the customers' needs and follows up on everything. He kept us in mind when a vehicle that we wanted came in, we went down and purchased it. We would do business with Don again anytime and would highly recommend him to others. Thanks for everything Don Schimmel!!!! Doug Reams More

I purchased my first new car from Don Schimmel, by taking advantage of the cash-for-clunkers program. The service was very courteous and prompt. My car has been in for regular maintenance, work is always don advantage of the cash-for-clunkers program. The service was very courteous and prompt. My car has been in for regular maintenance, work is always done on time and appointments are easy to schedule. More

We went in to get parts for our Corolla and decided to browse the Camrys as we needed a larger car. Nick helped us immensely. He was very knowledgeable about all of the features, from safety to performa browse the Camrys as we needed a larger car. Nick helped us immensely. He was very knowledgeable about all of the features, from safety to performance, and answered all the questions we had. We never felt pressured or rushed at any point. This is the third new car we have bought from Dick Hannah, and we will probably go back as the kids get older and start driving. Nice helped me set up the bluetooth for my phone, and checked back with me after a few days to see how I was liking the car. The whole experience was great. Thanks Nick!! We were able to trade in our Corolla and also get zero percent financing on the new car, so we felt like we "traded up" for no money. More

Upon out arrival at this dealership we were treated with friendliness and respect. Ferriss was very help full in finding us the car we wanted at the price we wanted. Every one we had contact with was very f friendliness and respect. Ferriss was very help full in finding us the car we wanted at the price we wanted. Every one we had contact with was very friendly. I would highly recommend Ferriss and Dick Hanna Toyota to anyone interested in purchasing a new or used car or truck. More

Needed 5,000 mile service following a trip in our new Rav4. Got an appointment at the time we requested, service was completed on time. We often have two great-grandsons with us ages 1 1/2 and 3. This ti Rav4. Got an appointment at the time we requested, service was completed on time. We often have two great-grandsons with us ages 1 1/2 and 3. This time they were with their grandmother. Employees stopped and asked us where the "boys" were. I was impressed by the fact that these two children were remembered and associated with us. More

We live in Portland and drove to your dealership because Daniel was the nicest sales person and seemed the most honest of 4-5 dealerships that I was dealing with via e-mail. I liked the fact that within 2 Daniel was the nicest sales person and seemed the most honest of 4-5 dealerships that I was dealing with via e-mail. I liked the fact that within 2 hours of landing at your dealership we were out of our old car and driving away in our new car. I would recommend this dealership to anyone. We love our new Venza and get a lot of compliments on it. More

We came in for a service job on a previously purchased Toyota. While at the facility we had made plans with Nick to test drive a used Hybrid highlander. This unit turned out to be just the ticket for us Toyota. While at the facility we had made plans with Nick to test drive a used Hybrid highlander. This unit turned out to be just the ticket for us. Nick made all the difference to our buying experience. With a great price published on the window of the unit, it became clear to us that we were about to purchase and drive away with the unit we had been looking for. The vehicle is now parked at our house making us very happy. Dick Hannah you are performing up to and exceeding our expectitations. Keep up the good work and we will tell all of our friends where to stop and purchase their next vehicle. Thanks again, D & T Alexander More