Dick Hannah Toyota
Kelso, WA
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We have purchased 3 Toyotas from Dick Hannah. They always treat us fairly and we return to their service department for our service. Work has always been completed as promised and on time. We are retirees an treat us fairly and we return to their service department for our service. Work has always been completed as promised and on time. We are retirees and watch our two great-grandsons. These two toddlers often accompany us to the dealership and have been treated as welcome additions to the dealership. More
Just went in for an oil change. Kelly answered all the questions I had about my car. He offered me a ride to anywhere in Longview I wanted to go while they serviced the car. Coffee and tea were available questions I had about my car. He offered me a ride to anywhere in Longview I wanted to go while they serviced the car. Coffee and tea were available while I waited, and they washed and vacuumed the car as well. More
Camryn is awesome in the Service Department. I just found out that he is leaving and that is sad. Hopefully whoever takes his place has great customer service just like him. I bought my 2009 Toyota C found out that he is leaving and that is sad. Hopefully whoever takes his place has great customer service just like him. I bought my 2009 Toyota Corolla 2 years ago from Rob Keough and he was the best sales person I have ever had and I intend on buying another vehicle from him again. =) More
We have have been buying Toyotas for 34 Years and have found the Longview service Dept. to be extrememly helpful, effeciant, and knowledgeable. Mike the shop manager has always been helpful, fair and hon found the Longview service Dept. to be extrememly helpful, effeciant, and knowledgeable. Mike the shop manager has always been helpful, fair and honest with us. We started buying Toyota's from Longview Joes and then with Dick Hannah when they took over. The quality of service has always been excellent. Sincerely, Arnold Cork More
While the dealer started off shakey, in the end the sales department and upper management went above and beyond to not only resolve the problems we had but to make us very satisfied customers. They handled t department and upper management went above and beyond to not only resolve the problems we had but to make us very satisfied customers. They handled things professionally and did things in a timely manner as well as they could. I'd go back again. More
We had a wonderful experience purchasing our new SUV. We came in saw what we wanted, but realized we didn't want the fancy dvd player & navigation. They went out of thier way to track down a vehicle that ha came in saw what we wanted, but realized we didn't want the fancy dvd player & navigation. They went out of thier way to track down a vehicle that had exactly what we wanted. Our salesman drove to portland to get it and then they stayed up until 11pm to finalize the deal. We had a great expereince!! More
My husband needed a car for short trips to the doctor, store, etc. We wanted to pay cash and had a limited budget. Trent took us right to the cars that were in our price range and showed us the best of th store, etc. We wanted to pay cash and had a limited budget. Trent took us right to the cars that were in our price range and showed us the best of the bunch first. He was gracious when we said we needed to go check out some other dealers. We returned to purchase the car later that day and were treated very well. I would definitely recommend Trent, he's young, energetic and helpful. Thanks, Lynn Fry More
I am always treated great when I service my vehicle at Dick Hannah Longview. They get my vehicle to me on time and always meet my needs. I would recommend them to others. They seem a little expensive; how Dick Hannah Longview. They get my vehicle to me on time and always meet my needs. I would recommend them to others. They seem a little expensive; however my vehicle is always in good running order and I never have to take my vehicle in for engine repairs. More
I called for a service appointment for the next day, not expecting to get it, and was promptly and courteously scheduled for service. The customer service was awesome. Ben welcomed me in, Jake took me to a expecting to get it, and was promptly and courteously scheduled for service. The customer service was awesome. Ben welcomed me in, Jake took me to and from my place of work in Clatskanie, OR. and Mary checked me out. The service was delivered at the time promised. What more can a guy ask for! More
Trent was very friendly and ready to take care of us right away. He led us around to look at some used vehicles and while talking they brought one up to the building and we fell in love with it except i right away. He led us around to look at some used vehicles and while talking they brought one up to the building and we fell in love with it except it didn't have the sunroof I wanted. They agreed to have one put in. Trent took his time and was very thorough. If he didn't know something or wasn't sure, he checked it out so he didn't tell us the wrong thing. We were very pleased with Trent. However there was a misunderstanding with Bryan. We ask that the taxes and license be included and we were charged for them. When we discussed it with Jim in the closing, he called Bryan in and he stated it was a misunderstanding. Which did us no good, as they didn't change anything. I have purchased a vehicle with them before and was very pleased with their salesmens performance. I would definitely recommend them and I would buy a vehicle there again. LaDell Hollenbeck Max Hughes More