Dick Hannah Toyota

It was a pleasure doing business with Dan. He was very professional and helpful. He took time to explain the cars features and answer questions and walk us through various demonstrations. Even after drivi professional and helpful. He took time to explain the cars features and answer questions and walk us through various demonstrations. Even after driving the car off the lot, I went back a couple days later to have him explain some of the features again and he was most patient! I would definitely recommend him to my friends. More

We just bought a new 2011 Toyota Camry on 7/21/11 and had a great experience! Our salesman Will Williams was very knowledgeable and the manager Tim Rock was extremely helpful and did whatever he could to mak a great experience! Our salesman Will Williams was very knowledgeable and the manager Tim Rock was extremely helpful and did whatever he could to make the deal work for us! Everyone was friendly and the customer service was the best we have ever experienced at a car dealership. We will be taking our vehicle there to be serviced and sending all our family and friends to them! More

William was friendly,honest and presistant in getting me the car I wanted. He came in on his day off to make sure the car I wanted was there on the day he said it would be. Such devotion is appreciated when the car I wanted. He came in on his day off to make sure the car I wanted was there on the day he said it would be. Such devotion is appreciated when buying a car. Sincerely Thank you for all your help. Very happy customer, Dawn Webster. More

When first arrived on the lot Frank was there to greet my fiancee and me, I came in to purchase a specific vehicle, I test drove it, liked it and was ready to purchase it, until I was asked to try a differen fiancee and me, I came in to purchase a specific vehicle, I test drove it, liked it and was ready to purchase it, until I was asked to try a different vehicle. It turned out the latter vehicle was a better rig and I got it for a better price. Frank was very helpful and informative and kept me happy for all of my visits. When I got into finance Jim went above and beyond to finance me, he knew I was a risky deal and worked and worked to get me into the vehicle and responded to all me calls and inquiries. I gave all 5's because I would recommend that dealership and especially those employees, I was very happy for my experience there. More

We started the car buying process out very skeptical because of prior bad experiences. Tara Waymire contacted me and we laid out the ground rules for the transaction which included a "less than 15 minu because of prior bad experiences. Tara Waymire contacted me and we laid out the ground rules for the transaction which included a "less than 15 minute" sign and drive off. She kept to her word and met or exceeded all of our expectations. We tortured her a little bit, because of last minute details, but she was friendly and helpful throughout the process. We will see her again in two to three years for our next vehicle. Thanks to Tara is was the best car buying experience we have had up to date. More

Dan was extremely helpful from the first day that we met with him. He was never pressuring, but was always available to answer any questions or to keep us posted on what was going on. I also appreciated t with him. He was never pressuring, but was always available to answer any questions or to keep us posted on what was going on. I also appreciated that everything was very black and white. No hidden things or agendas...just the 4runner that we had wanted. We love it and would definitely recommend them! More

Everyone went out of their way to help us purchase the car of our choise. It was very much one of our best experiences with a dealership. We would like to thank Chris, Jim and Dan for all their help, an car of our choise. It was very much one of our best experiences with a dealership. We would like to thank Chris, Jim and Dan for all their help, and for making this experience a good one. A great big thanks to all who helped us. More

Dick Hannah is Awsome...Drove to town with my husband in our 2 cars that we were upside down in and want to trade in a truck and car in on a newer vehicle knowing we were probably going to get laughed at, s our 2 cars that we were upside down in and want to trade in a truck and car in on a newer vehicle knowing we were probably going to get laughed at, started out a another dealership, we looked into a few vehicles and no matter how many times they ran the numbers they couldn't get it to come close to what we could afford. Left there thinking we would go try other places, as we made it around town it started to look like rain for us, one place even said no can do for you with out a big down payment...no thank you. Just as we have given up I said one more place, Dick Hannah, William Williams greated us before we made it to the door, we told our story of our upside down credit, he checked at the desk and said it can be possible. So we looked at every thing on the lot, I couldnt find the perfect car/truck. Each one had one option that I wished the other had, we test drove a few, I was determend to leave with a newer rig, William was very pactient with us and didnt make us feel pressured or uncomfortable about my picky taste. Finnally a pretty deep blue car caught my eye on the used side and I said "what about this?" As I walked over it was a Prius...I was shocked. I have always thought they looked funny but as I looked at it more and more I feel in love with it, we took it for a test drive and fell in love with it, but the interior was a light beige..ick. With us wanting to start a family that wont do. When we got back I started to doubt getting it, as we walked in side to run numbers I saw a silver Prius with dark interior and this one was Certified used! It way not be pretty blue but this will have to do. After a few rounds of numbers and much patients from William who made us feel great even though we put him through xxxx we drove home with it. It's been a couple weeks now and I absolutly love it and am very glad I went to DICK HANNAH...And thank you William!!! They also has an awsome customers for life program which is worth checking out. More

This is the second time I have brought my 1998 ES 300 in for service and I have been very pleased both times. From the initial phone call to the check out, the team was very courteous and efficient. They for service and I have been very pleased both times. From the initial phone call to the check out, the team was very courteous and efficient. They worked together to provide great service. All my questions were answered and concerns addressed. The car was ready before the promised time. Shaun Hutchison has put together an outstanding team in the customer service area at Dick Hannah Toyota in Kelso. More