Dick Hannah Toyota
Kelso, WA
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I have had Dan Medack as a sales representative since my first visit to Dick Hannah Toyota. I have purchaced two prius cars from Dan. He has helped me learn the first Prius and the second Prius. I hope that first visit to Dick Hannah Toyota. I have purchaced two prius cars from Dan. He has helped me learn the first Prius and the second Prius. I hope that Dan will remain here for future business or car sales. If anybody wants a Prius person to go to...Dan Medack is definitely the go to person. Dan is probably the most dedicated person I know to the Toyota corp. Thank you Dan for all your help. More
I always hated the process of buying a new car.....but thanks to Glen, I can honestly say, I'm cured!!! At least, at DicK Hannah, I'm cured!!!! Glen was very pleasant and helpful, answering all my quest thanks to Glen, I can honestly say, I'm cured!!! At least, at DicK Hannah, I'm cured!!!! Glen was very pleasant and helpful, answering all my questions. He appeared very interested in what I wanted; not what he wanted to sell me. I did not feel pressured and had a very pleasant experience, for the first time in forty years of buying Toyotas. Glen even delivered my new car to my doorstep....you can't beat that!!!!! That was a first, too. Anyway, thanks to everyone at Dick Hannah, especially Glen Jones!! Oh, and I love my new Le!! More
The service we received at Dick Hannah in Longview was exceptional. The guys were very knowledgeable and were able to answer all of our questions and concerns. They were very friendly and not pushy at all exceptional. The guys were very knowledgeable and were able to answer all of our questions and concerns. They were very friendly and not pushy at all. That is a nice change when it comes to car shopping. we will definitely be back the next time we need to purchase a vehicle. Thank You Jason and Shari Tomasli More
Was just browsing cars, checking out some of the new models, Marcus was very helpful, informational. I appreciate that he was willing to answer my questions, talk to me, without making me feel like I wa models, Marcus was very helpful, informational. I appreciate that he was willing to answer my questions, talk to me, without making me feel like I was wasting his time because I wasn't ready to buy anything. More
Vance Pinson was our salesman, and he was superb. Very personable and just a "normal guy." He was honest and straight forward, as opposed to many salesman who only want the sale and get you off the lot. V personable and just a "normal guy." He was honest and straight forward, as opposed to many salesman who only want the sale and get you off the lot. Vance made sure they fixed a small dent that wasn't visible at first. Several other fellows we dealt with seemed clueless and not very enthusiastic about helping us purchase the 2008 Prius. There was confusion over whether there were two entry keys for the car. The sales manager said there was one. I doubt he even checked, because there in fact were TWO. Good place to buy a car because Toyota is strong, but they're very poor at dealing with you on the prices because they know they have a good product. Promised us some touch-up paint that still hasn't shown up. More
I was shown what I believe to be the best deal in the model we were looking for in the beginning. The selection in the Sienna was excellent. I asked to see the invoice and a price $500 over invoice. The model we were looking for in the beginning. The selection in the Sienna was excellent. I asked to see the invoice and a price $500 over invoice. The next day upon returning with the vehicle, had it overnight because our previous Sienna was getting serviced and there was additional unanticipated repairs to be done, we were shown an advertised price $555 UNDER invoice. We received a fair value for our trade. All employees of Dick Hannah Toyota were friendly, accommodating, and professional. More
Marcuse was a very good person to deal with. I was interested in looking at some new cars. I am not ready to buy yet, but am doing my research before I make such a big purchase. Marcuse was able to interested in looking at some new cars. I am not ready to buy yet, but am doing my research before I make such a big purchase. Marcuse was able to answer my questions without putting the pressure on. When I decide which car to buy, I would definitely go back to Marcuse or hope for a salesman just like him. More
I was met at the sales door by Jesse Morris. I explained to him what kind of car I was looking for-a used Honda Accord. He went to his computer and looked it up at the Dick Hannah website and found me exac to him what kind of car I was looking for-a used Honda Accord. He went to his computer and looked it up at the Dick Hannah website and found me exactly what I was looking for. I was very exact in what I wanted-love Hondas...and Jesse was great to work with. The dealership had someone go to Portland to get the car and bring it back to Longview for me to look at and test drive. Jesse was absolutely awesome..very personable and enjoyable. This was the easiest car deal I have ever had. I fell in love with the car and went home the next day with it. I would recommend Jesse to anyone-an honest guy that keeps you smiling thru your whole transaction. Maribeth Healey More
Jesse sold me a 2003 Lexus ES 330. Jesse is out of this world amazing. I felt like he was my agent and not my nemesis. Jesse's only issue is that he talks to much about his high school basketball days. world amazing. I felt like he was my agent and not my nemesis. Jesse's only issue is that he talks to much about his high school basketball days. I have it on good authority, however, that he really wasn't as good as he thinks he was. But, if he can continue to provide the excellent service that he provided on this deal, I'll gladly listen to his stories. All kidding aside, Jesse is the best. More
My sales rep, Travis, kept in contact with me until the wiper blades for my recently purchased used car were in stock, then met me at the service bay to ensure that we were taken care of quickly and back o wiper blades for my recently purchased used car were in stock, then met me at the service bay to ensure that we were taken care of quickly and back on the road in a very short time after new wipers were installed. More