Dick Hannah Toyota
Kelso, WA
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They were able to do the service on my Prius at a convenient time for me. They went out of their way to get the special tires. The car was finished much earlier than was anticipated, which was much a convenient time for me. They went out of their way to get the special tires. The car was finished much earlier than was anticipated, which was much appreciated. The whole service team, especially Nick Trusty, were a pleasure to deal with. More
Travis was awesome!I told him what I wanted and how much I would be willing to pay. He had me in my new 2006 Pontiac Solstic withing 24 hrs!His customer service was over and beyond any that I have ever expe I would be willing to pay. He had me in my new 2006 Pontiac Solstic withing 24 hrs!His customer service was over and beyond any that I have ever experienced.Will recommend friends and family and for myself if I am ever in need of another car will go to no one else. More
I wasn’t looking forward to purchasing a vehicle. Not because I didn’t want a new vehicle, but because I didn’t want to deal with a sleazy sales person. Dick Hanna Toyota was the last dealer I visited i because I didn’t want a new vehicle, but because I didn’t want to deal with a sleazy sales person. Dick Hanna Toyota was the last dealer I visited in my week long vehicle search that included experiences with these sleazy sales people. Marcus at Dick Hanna was very kind and knowledgeable about the Toyota Tundra I was interested in. He encouraged me to drive multiple Tundras to see differences in features and performance. Once I was set on the tundra I was interested in we went inside to discuss pricing and terms. I was always ready to be presented with a shady or highball offer, but this never happened. All terms were discussed with Marcus. I asked him many questions and voiced my concerns, and noted other offers that other dealers gave me. Dick Hanna not only met all other offers but they beat the best offer I had gotten. The terms and discussions were actually very stress free, I never felt pressured into anything. Everything was explained very clearly and presented to me in writing. Once all terms were agreed upon, Marcus passed all the information on the finance guy, Garret. I felt everything was too good to be true at this point, and had read how bad the finance guys are at other dealerships, but garret was very straight forward. He didn’t offer me any new deals, any added fees, or any shady surprises. I just signed all the official paper work with the pricing and financing that had been discussed with Marcus. I honestly don’t know how this experience could have been any better. I would strongly suggest shopping around and then making a purchase at Dick Hanna Toyota. More
Great car at a great advertised price. Glen was knowledgeable and accommodating. Car was exactly as described on auto trader and price was fair. A friend told me to get out of Portland and go see knowledgeable and accommodating. Car was exactly as described on auto trader and price was fair. A friend told me to get out of Portland and go see Dick Hannah. Guess he was right. More
My Wife and I were very pleased with our car shopping experience at Dick Hannah Toyota. Our salesman Jesse was very attentive and work hard to answer all our questions. He and Jim the finance manager ke experience at Dick Hannah Toyota. Our salesman Jesse was very attentive and work hard to answer all our questions. He and Jim the finance manager kept working to get the deal right on our new Camry. We would strongly recommend shopping at Dick Hannah Toyota. More
I bought a 2012 Toyota Tacoma Double Cab V6 TRD Sport long bed fully loaded, it only took a day to get to dealership. Only thing missing was the floor mats I ordered, but they ran in and grabbed some fro long bed fully loaded, it only took a day to get to dealership. Only thing missing was the floor mats I ordered, but they ran in and grabbed some from their stock. More
The salesman greeted us and I handed him a bid that I had received from another dealership. He checked and Dick Hannah could offer the same price. Glen took us for a test drive and he answered any question received from another dealership. He checked and Dick Hannah could offer the same price. Glen took us for a test drive and he answered any questions that we had. The sale was fast and easy,(I really liked that) no sitting and waiting. While we were at ballgames, Dick Hannah got the car I wanted in and called us to let us know they would be there when we were ready. The detail job was very nice on the car. Financing went smoothly---and with no high pressures. I will let my friends and relatives know how well you are treated and how much I like my car. What a bonus--since I purchased my car from Dick Hannah-I get free tires. More
We appreciate the quality of service we received at Dick Hannah and especially enjoyed working with Jesse Morris. Jesse had a very positive and friendly attitude. He was very patient with our questions and Hannah and especially enjoyed working with Jesse Morris. Jesse had a very positive and friendly attitude. He was very patient with our questions and concerns and he literally ran to check out our options in the parking lot. Our offer on the Tundra was excepted without dickering which made our overall experience even better! Craig and Linda Bottorff More
I had a wonderful experience with this dealership! They made me feel very important and that they were really concerned about me getting the car I wanted at a fair price. I apprecited that they were able t made me feel very important and that they were really concerned about me getting the car I wanted at a fair price. I apprecited that they were able to work mostly with me through email because my work schedule is so busy that sometimes I wouldn't be able to respond until the evening. They were very quick to offer to bring me a car to test drive for a few days and when it came time to purchase my car, I really appreciated them bringing it to me! They took my car in on trade and really made the whole process very easy! More
Dick Hannah Dealerships are known for great service and highly qualified staff from Management to sales staff and service staff, so when we knew it was time to purchase a new car, we knew we would seek out highly qualified staff from Management to sales staff and service staff, so when we knew it was time to purchase a new car, we knew we would seek out the Hannah Dealership as our first choice. We were extremley happy as our sales rep, Dan, was just excellent and so knowledgeable about Toyota products. All our questions were answered and everyone was helpful and friednly with no hassle. Hannah dealerships, once again, prove they are the best and will stand behind the product so the customer is truly happy & served well. Seek them out if you are in the market for another car. You'll be delghted as we were. More