Dick Hannah Toyota

I came to Dick Hannah today knowing exactly what I wanted and what I wished to spend. I was also not into haggling or taking forever. Rob was fast honest and courtious and we got the vehicle we wanted for th and what I wished to spend. I was also not into haggling or taking forever. Rob was fast honest and courtious and we got the vehicle we wanted for the exact price! need i say more. I would absolutely recommend this dealership and will use you guys again. I live on the oregon coast and i forgot my title for my car which i was using as a trade in. Rob drove all the way here and got it which saved me the hassle of mailing. The guy who did our finance paper work was awesome too. these guys are great More

Marcus helped my daughter find a car he was very friendly. We found a car that was safe and reliable and was well within my budget. friendly. We found a car that was safe and reliable and was well within my budget. More

Loved the transaction. Thanks for going into Portland and picking the car up me. I would recommend the Toyota dealer in Kelso Washington to anyone. picking the car up me. I would recommend the Toyota dealer in Kelso Washington to anyone. More

Went to buy a used Prius with a substantial down-payment. The guy wanted to interest me in a car out of my price range, I told him I could not afford it at the listed price. He said he could work with me a The guy wanted to interest me in a car out of my price range, I told him I could not afford it at the listed price. He said he could work with me and that there was room to negotiate. He talked with someone and came back with the same price as before, but pretending it was a good deal. I told him again it was too expensive and that maybe we should look at the one I could afford, he assured me that they could get me into this car. He asked me the bottom line for down-payment, monthly payment max and reasonable length of lease and I clearly told him what I could afford. He made us sit for 20 minutes while they "crunched" the numbers, and returned with the EXACT same numbers and EXACT same price. I told him again that that wasn't going to work for me and that their prices were not working for me. As we were walking away he offered to drive us around in the car I couldn't afford to see if that would change our minds. This whole experience was super strange and really frustrating, because I though he understood where I was coming from but somehow he either was not listening or did not care my opinion on the price and wouldn't be upfront and just say they are unwilling to lower any of their prices. I have very good credit and very concerned about my finances and not over extending myself. This experience was very upsetting and I walked away thinking, not only was there used Prius section over priced, but they did not value me as a potential customer. This whole experience lasted about 2 hours! More

The sales is very good, his service is also good and help customer do all paperwork, I like this dealerand will bring people to this dealer customer do all paperwork, I like this dealerand will bring people to this dealer More

WAY BETTER SERVICE THAN VANCOUVER TOYOTA, THANK YOU ! I FORGOT THE YOUNG SALESMANS NAME WHO HELPED US BUT HE WAS VERY PATIENT. KEEP UP THE GOOD WORK KID. FORGOT THE YOUNG SALESMANS NAME WHO HELPED US BUT HE WAS VERY PATIENT. KEEP UP THE GOOD WORK KID. More

This is the second new vehicle purchase from Dick Hannah This is the second new vehicle purchase from Dick Hannah (Kelso, WA). Nick, Brian, Luke, and others at the dealership work hard to make sure no det This is the second new vehicle purchase from Dick Hannah (Kelso, WA). Nick, Brian, Luke, and others at the dealership work hard to make sure no details are left behind. These people are professional at all levels of interaction. For example, Nick (Sales Rep.) exerted exceptional listening skills and went to work with Brian (the numbers guy), ensuring me to stay within budget. In much the same way, Luke in the service department never leaves the customer wondering--Luke shares his extensive product knowledge and people skills to leverage the best experience possible for the customer. More

Jesse promptly returned a call from an inquiry I made online. He was courteous, professional and at the same time, professional. I had intended to come in on Monday, but his kind, no pressure attitude online. He was courteous, professional and at the same time, professional. I had intended to come in on Monday, but his kind, no pressure attitude made me comfortable, si I decided to come in today. He came out and greeted me before I entered the building. The vehicle I inquired about was right there ready for a test drive. He respected my likes and although offering me choices, worked hard to fulfill my wishes. He made me feel valued and laughed with me through the process. Soooo patient and never condescending. We laughed while I called my kids in an attempt to help my decision - that was too funny. My son, being a Honda owner (first car from this dealership) and my daughter loyal to Toyota. No help from them. Jesse was business-like gathering my information and introducing me to his manager for completion of the transaction. He remained involved and didn't drop me like a hot potatoe after my decision to purchase. The manager was very kind as well, he took his time to explain things and respected my decisions. I never felt strong-armed or stupid. In the end I felt like family, both of us taking a photo with my new vehicle. Happy to share my experience! Thank you More

I had a great experience at Dick Hannah! Last month I saw online that scion was making a new release series but wouldn't be available until next month and only 2000 of them would be made. I then started my s online that scion was making a new release series but wouldn't be available until next month and only 2000 of them would be made. I then started my search for dealers that would be getting this exact car in a manual transmission. My boyfriend came across Dick Hannah and Ed knew right off the bat that they would be getting one in soon. Ed and Dan kept me up to date on the status of the car and called me as soon as the car arrived on the lot. I was very eager to go see and test drive it but I was trying to sell my truck privately and wanted to wait for it to sell before making the hour and a half drive down. A week went by and my truck still hadn't sold when Dan emailed me pictures of the scion right after they had the windows tinted. I couldn't wait any more and went to dick Hannah the next day. I knew I wanted the car immediately after test driving it. They worked with me on the trade in value of my truck to make financing the tc affordable for me. Before I knew it I was driving home in my new scion tc! I absolutely love the car and get lots of complements on it. Thank you Dick Hannah and especially Dan, for making the experience and purchase of my new tc simple, easy, and hassle free. I will be seeing you guys for all of my car service needs. More

Very professional and friendly dealship. Everyone we dealt with was honest and will to work with us. It was one of the best car buying experiences we have every had. dealt with was honest and will to work with us. It was one of the best car buying experiences we have every had. More