Dick Hannah Toyota
Kelso, WA
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Jesse was great. He was friendly and funny and helped make the experience a good one. He's also been great with follow up and helping with anything I need, even months after buying my car. make the experience a good one. He's also been great with follow up and helping with anything I need, even months after buying my car. More
Josh was very wonderful to work with. He answered every question that we had. He was very patient and very friendly.He was a Wonderful salesman to work with. He was not pushy and wanted to make sure we got question that we had. He was very patient and very friendly.He was a Wonderful salesman to work with. He was not pushy and wanted to make sure we got what we needed.He has even made contact with us to make sure everything was going good with our new truck. More
I have been looking for a car for over a year now and had no idea where to start. After doing much research on what I wanted and needed I went to Vancouver to LOOK and it was the worst experience ever. At o no idea where to start. After doing much research on what I wanted and needed I went to Vancouver to LOOK and it was the worst experience ever. At one point I wanted to leave and have lunch and they DID NOT allow me to leave until I argued with them! It was terrible! I was really turned off by the experience and just wanted to give up. I gave it some thought and just wanted to stay local. My experience with Jesse and Dick Hannah Toyota was unbelievable. He made the process so easy for me. He first asked how much I wanted my payments to be a month and we went from there. He was not trying to push anything on me that I could not afford just because it was better for him. He was super helpful when it came to the features of the car and everything it had to offer. He was super helpful when it came to learning about the information of leasing and financing a car. I never felt pressured to pick one way or another on any of the options offered but he always offered a great amount of infomation on each subject. I WILL and WOULD recommend him to anyone as this was a great experience! I feel as if he went above and beyond his job. To not only help me with the buying process but also when needed to come in for regualr services and even offered to wash my car whenever!! Also would like to thank Jim in financing and for making the "hard" part of paperwork go as smooth as possible. More
Dick Hannah had a beautiful green Toyota highlander that I had only seen one other in the area. I drove up from Portland and found a great vehicle for a great price. It was worth the drive and I was able I had only seen one other in the area. I drove up from Portland and found a great vehicle for a great price. It was worth the drive and I was able to get a good deal and take a beautiful drive back home in my new vehicle. More
Jesse made this transaction fun. He went to bat for me when it came to getting the price i wanted. This dealership is an hour away from my home. But i will continue to use this dealership for annual check when it came to getting the price i wanted. This dealership is an hour away from my home. But i will continue to use this dealership for annual checkups because of him. More
Jared and Nick were great they filled our gas tank twice, ensure that we got our military discount, and went above and beyond to get us our first family car! <3 ensure that we got our military discount, and went above and beyond to get us our first family car! <3 More
I recently bought a new Tundra from Rob Keogh and have been very pleased with the truck and with the way Rob dealt with me. He even helped me out after the sale when I was having problems with an installa been very pleased with the truck and with the way Rob dealt with me. He even helped me out after the sale when I was having problems with an installation of a hitch for my 5th wheel and worked with the RV company that did the install to make sure it was fixed correctly even. He has been a pleasure to work with. More
I bought a vehicle from Rob Keogh and liked his attitude so much that I brought my daughter in and she also bought a car from Rob. He was very nice and so professional. He is the reason I brought my daughte so much that I brought my daughter in and she also bought a car from Rob. He was very nice and so professional. He is the reason I brought my daughter in to get her car, I knew I could trust him to make a fair deal with my daughter, just like he did with me. More
I was treated with respect every time I went in..Nick was very helpful as was Brian who helped with one item to do with tires..I went once to Toyota in Olympia when I was in the looking stage and looked at 3 very helpful as was Brian who helped with one item to do with tires..I went once to Toyota in Olympia when I was in the looking stage and looked at 3 trucks in the lot while sales people looked out the windows no one came out so even though I live in Lacey I bought in Kelso..so I guess the old adage of "you snooze you loose" applies here..all I can say at this point is if the service and help continues on as it has so far it will be a very good relationship.. Robin More