Dick Hannah Toyota
Kelso, WA
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They made sure the process of buying a car was as simple as it could be, and helped accommodate our needs. Jared was friendly and honest, and worked with us on getting the payment we needed! Nick was patien as it could be, and helped accommodate our needs. Jared was friendly and honest, and worked with us on getting the payment we needed! Nick was patient and helpful at the paperwork process More
I found the people at Dick Hannah to be very friendly, personal, and relatable. As soon as I showed up all the sales personnel were friendly and chatty. The salesman who was working with me, Jared, drove personal, and relatable. As soon as I showed up all the sales personnel were friendly and chatty. The salesman who was working with me, Jared, drove me down to Vancouver to look at the eventual vehicle I would purchase, which i believe shows the level of service that Dick Hannah provides. Thank you for the pressure free and overall enjoyable truck buying experience. More
Dan was very nice & proactive without being pushy. The trade-in & sale went smoothly. Overall the most pleasant experience I've had at a dealership so far. Everything well explained. The trade-in & sale went smoothly. Overall the most pleasant experience I've had at a dealership so far. Everything well explained. More
Travis Hopp, my sales representative, offered the three key components necessary to me when purchasing a car: 1) extremely friendly without being 'fake' or pushy, 2) demonstrates an extensive understandin key components necessary to me when purchasing a car: 1) extremely friendly without being 'fake' or pushy, 2) demonstrates an extensive understanding of all aspects of the Rav4 I was considering - including all technical components, available options, etc., and 3) allowed me time to pace the decision process at my own rate without the expected 'push' and game playing that is common in almost every dealership I've encountered. It really was a refreshing change to work with someone that clearly knew his stuff, cared about his product and if he didn't know the answer to something - rather than just making up the info, which is also common, he took the time to research the question and provide me with an accurate response. Overall, the dealership offers a very friendly atmosphere that made the purchasing process a real pleasure. More
Dan was very knowledgable about the car I was interested in. He answered all my questions. I was very comfortable working with him. I will recomend this dealership. in. He answered all my questions. I was very comfortable working with him. I will recomend this dealership. More
Dan was very knowledgable and very easy to work with. He helped us find the vehicle we wanted and worked out a price with us. We would recommend him to friends and family. helped us find the vehicle we wanted and worked out a price with us. We would recommend him to friends and family. More
Everyone thought I was nuts because I pretty much "bought" my car via the internet and emails. I really appreciated Dan for working with me this way. He was attentive, considerate and understanding "bought" my car via the internet and emails. I really appreciated Dan for working with me this way. He was attentive, considerate and understanding. He helped me get a loan with challenged credit. I didn't get the car I thought I wanted initially but I got a super 2nd choice and I'm sure it will be the best "fit." When my car had a problem right away with the power window on the driver's side, Dan made sure the window was fixed at no additional cost to me. I love my "new to me" Honda Fit and I love Dick Hannah & Dan. Driving to Kelso was a great choice for me and I would highly recommend Dan Medack and Dick Hannah Toyota in Kelso to anyone looking for superb customer service and satisfaction! More
I live in arizona and still buying cars at dickhannah.great dealership i would reccomend anyone to buy a car there.salesmen know alot about the cars they are selling you and are there for you dickhannah.great dealership i would reccomend anyone to buy a car there.salesmen know alot about the cars they are selling you and are there for you after you purchase a car. More
Jesse Morris was very friendly and helpful with our recent purchase. In fact we were so please that we will go back to Jesse to buy our next car (which will be in just a couple of months). Jesse's fo recent purchase. In fact we were so please that we will go back to Jesse to buy our next car (which will be in just a couple of months). Jesse's follow up after the sale of our car has been great. He showed us he is all about the customer service and would go out of his way to help us in anyway that he could. We would definately reccomend our friends and family. More
I came to buy a new vehicle and was treated with great customer service! It was a very long night of bargaining but we were able to come to a fair deal and everything worked out great. Everyone treated us customer service! It was a very long night of bargaining but we were able to come to a fair deal and everything worked out great. Everyone treated us wonderful and were very helpful! More