Dick Hannah Toyota
Kelso, WA
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Dick Hannah dealerships have a positive reputation. We were aware of the "Tires for Life" program and that was a big motivator. In purchasing our new Highlander, we contacted 7-8 dealerships in our area, were aware of the "Tires for Life" program and that was a big motivator. In purchasing our new Highlander, we contacted 7-8 dealerships in our area, including Dick Hannah Toyota. Working with sales person, Sandra McMillan, we were able to get the best deal at this dealership. Our research experience was very favorable with Sandra who did an exceptional job of providing requested information in a most timely manner. Once we decided to purchase a Highlander from Dick Hannah, Sandra worked efficiently to provide the car we desired. We appreciated the friendly and respectful attitude of every staff member at Dick Hannah Toyota; each employee we encountered made an effort to greet us and make us feel comfortable at the dealership. Nick was friendly and efficient in the completion of all the final paperwork and did a super job following up with us to ensure all financial dealings were completed properly. Sandra provided excellent detailed responses to our questions and helped us strike a deal we were comfortable with. Even with the active construction project and equipment on-site, the experience was totally positive with staff managing a potentially awkward office setting with apparent ease. Thank You. We will happily refer our friends and family to Dick Hannah in the future. More
In all the years I have bought cars...and let me tell you, I have bought many...Sandra has the best personality, was the most polite salesperson I of anyone I have EVER dealt with! She let me take my ti you, I have bought many...Sandra has the best personality, was the most polite salesperson I of anyone I have EVER dealt with! She let me take my time, no pressure. Overall best experience ever and I highly recommend Dick Hannah Toyota and Sandra! I love my Toyota RAV4!!! More
My husband found the car online. He went to your dealership to learn how much you would give for a trade-in. Then he said he would like to see the car. It was at the Vancouver site. Sandra took us d dealership to learn how much you would give for a trade-in. Then he said he would like to see the car. It was at the Vancouver site. Sandra took us down there. The people there were not at all helpful, but Sandra was persistent. We poked around, but never did find the car. On the way back my husband said he would like to buy the car sight unseen. So we did. When I went in to pick it up, Sandra had just arrived from Vancouver, she had to pick the car up herself. She went out of her way to give us excellent service, and we really appreciate it. More
Amazing price on a Prius brought me 150 miles south of Seattle. Both Jessie and Vance tag teamed to sell me a car. I hate car buying and it's always been a terrible experience. The Dick Hannah team change Seattle. Both Jessie and Vance tag teamed to sell me a car. I hate car buying and it's always been a terrible experience. The Dick Hannah team changed my mind! The whole experience was cake. From the trade in to the final signature the process was simple and straightforward. There was none of that waiting for an hour while sales guys chatted in the background. More
Sandra Mcmillin and sales department were easy to work with. Service department has met all our request on our new truck. We have purchased several cars and motorcycles from dick hannah. with. Service department has met all our request on our new truck. We have purchased several cars and motorcycles from dick hannah. More
Glen Jones was very easy to work with, low key, not pushy, and responded to questions effectively. When we arrived he greeted us and let us look around and showed us different options. We had no inte pushy, and responded to questions effectively. When we arrived he greeted us and let us look around and showed us different options. We had no intention of buying on our first visit and he allowed that but kept in touch. We did come back and purchased a new Tacoma truck. More
Vance was really the nicest sales person that I have ever dealt with and was not pushy. He had made my experience of buying a car the best I could ever had hoped for. dealt with and was not pushy. He had made my experience of buying a car the best I could ever had hoped for. More
Working with Jesse was the best experience we have ever had buying a car. Even after the deal was closed when we go in for a service we look for him just to chat. Number one salesman in our eyes. Jesse is had buying a car. Even after the deal was closed when we go in for a service we look for him just to chat. Number one salesman in our eyes. Jesse is the only salesman we will deal with in the future when purchasing or leasing our next truck. More
Our experience with the dealership was 'head and shoulders" above one closer to us. We feel that we received a very fair deal, and it was done without a lot of pressure. Rob was very helpful in answ shoulders" above one closer to us. We feel that we received a very fair deal, and it was done without a lot of pressure. Rob was very helpful in answering all of our questions and his advise was good also. The car that we wanted was on the lot so that we didn't have to wait. We would not hesitate to recommend Dick Hannah Toyota to anyone. We felt that all was "above board" and honest. More
My experience buying a car from Dick Hannah Toyota was a good one! Kylena listened to what I wanted and needed and did her best to find it. After finding out the perfect car was located in Vancouver, she ki good one! Kylena listened to what I wanted and needed and did her best to find it. After finding out the perfect car was located in Vancouver, she kindly drove us down there and helped finish the sale from there. Her dedication and manners helped make buying my first car very easy. So Thank you! More