Dick Hannah Toyota
Kelso, WA
Filter Reviews by Keyword
By Type
Showing 1,624 reviews
The whole experience was great, Gleb was friendly and funny. Helped with all the questions I had- and more! They made sure I got the exact car I wanted- and I love it! funny. Helped with all the questions I had- and more! They made sure I got the exact car I wanted- and I love it! More
Service writers were very cordual and efficient even though they were quite busy. I noted that their handling of my auto [what I was able to observe] was with respect. The charge was fair, the estimat though they were quite busy. I noted that their handling of my auto [what I was able to observe] was with respect. The charge was fair, the estimate accurate for both time and money. It was a pleasant experience but you could use magazines or a paper in the waiting room. Please do not ruin it with follow up emails. More
Our time spent with Dick Hannah Toyota was one of the best car buying experiences we've ever had. My wife and I had visited several other dealerships prior to meeting with Sandra McMillan at Dick Hannah best car buying experiences we've ever had. My wife and I had visited several other dealerships prior to meeting with Sandra McMillan at Dick Hannah and I can honestly say that this dealer, and especially Sandra, know what customer service is all about. The entire purchase process was handled in the most professional and curtious manner I have ever experienced. This is the 4th new car my wife and I have purchased and bar none the best experience of all four. My wife is an extremely meticulous individual and Dick Hannah (Sandra) took care of her every need. If you are in the market for a new or used car you should definately reach out and contact them. Ask for Sandra, she is outstanding. More
On Saturday, we bought a new Prius 4. Sunday, we went back to pick up the car and decided to look at the Tacoma trucks. Again, our sales person was Dan Medack. However, my husband thought it was his tu back to pick up the car and decided to look at the Tacoma trucks. Again, our sales person was Dan Medack. However, my husband thought it was his turn to work with Dan and found that he had to wait anxiously as Dan quietly and patiently explained to me the basics of how to operate my new Prius. This included setting up my phone's blue tooth to the car. When I became saturated with knowledge, Dan quickly promised to give me as many lessons as I needed at any time so I could benefit from all the car's technology. Now, it is time to look at trucks. Because we had looked a little the day before and we had time to talk about what we wanted to do after we got home, our process was fairly clear cut. However, Dan's endless knowledge was so helpful in making the correct selection to meet our needs. We are so happy we met Dan. I believe he is honest, down to earth and will work hard to do the very best job he can. More
Thank You Jesse Morris for a pleasant no pressure visit. I will refer all my friends at St Johns to Dick Hannah Toyota! Thanks again, A. Lewis I will refer all my friends at St Johns to Dick Hannah Toyota! Thanks again, A. Lewis More
I really enjoyed my buying experience from Dick Hannah. They were really helpful from start to finish. I would recommend this dealership to anyone and I hope to have a lasting business relationship with th They were really helpful from start to finish. I would recommend this dealership to anyone and I hope to have a lasting business relationship with them. More
Jesse was a great salesman, answered all our questions, and they had outstanding pricing. We are most happy with the entire experience and would suggest Jesse and Dick Hanna to everyone with out a second and they had outstanding pricing. We are most happy with the entire experience and would suggest Jesse and Dick Hanna to everyone with out a second thought or reservation. More
Excellent customer service. Fair, Friendly, and Professional Sales Staff are what makes this dealership click. Pricing was competitive and fair (they did better than Columbia Ford). I would recomm Professional Sales Staff are what makes this dealership click. Pricing was competitive and fair (they did better than Columbia Ford). I would recommend anyone to give Hannah's a shot at selling you your next vehicle. More
We were extremely happy with our visit to Dick Hannah Toyota in Kelso, Washington. Our saleslady was well acquainted with the products, very helpful and friendly, and we got our price wanted for our tra Toyota in Kelso, Washington. Our saleslady was well acquainted with the products, very helpful and friendly, and we got our price wanted for our trade-in. Another bright star was employee "Nick" who handled the paperwork. He is a huge plus to the organization. His "people skills" are extraordinary! Any employer would be blessed to have him. Carol Farmer More
Buying a car can be an extremely stressful event, but Daniel Medack, Nick(Finance guy) and everyone at Dick Hannah Toyota (kelso) made it a stress free, enjoyable experience. I never felt the least bit p Daniel Medack, Nick(Finance guy) and everyone at Dick Hannah Toyota (kelso) made it a stress free, enjoyable experience. I never felt the least bit pressured. Everyone involved; particularly Dan & Nick, were very helpful & honest. I will definitely be checking with Dick Hannah Toyota first for any future vehicle needs and would highly recommend them to anyone looking to purchase a new vehicle. More