Dick Hannah Toyota

Sandra was a pleasure to deal with, she was very personable and put us at ease. We came from Vancouver to look at a specific car we had seen online. We at first got her on the chat line to see if it personable and put us at ease. We came from Vancouver to look at a specific car we had seen online. We at first got her on the chat line to see if it was still available, as we did not want to drive that far for nothing. She took our number and called personally to tell us it was still there within minutes. When we arrived we were greeted immediately and went right to the car we had come for. After a nice test drive we decided to buy it. She did try to get us into a new car, which we just didn't feel ready for yet. She was not at all pushy, as we have experienced with others in the past We will definitely be returning to buy another car within the following year. Thank you for the wonderful experience! Lance and Carrie Moore More

We had a great experience from the moment we entered the lot. We were welcomed very promptly, Jesse was very professional and made us feel very comfortable. This is not like most car dealerships, we did no lot. We were welcomed very promptly, Jesse was very professional and made us feel very comfortable. This is not like most car dealerships, we did not feel pressured into purchasing anything. Jesse listened to what we needed and gave us the best deal to fit our needs rather than selling us what they wanted us to purchase. By far the most comfortable and enjoyable car buying experience we have had! Thank you! More

I enjoyed working with sandra mcmillin she was honest very nice she didnt try pushing us into buying something we didnt want she was great with my 5 yr oldjust all around great service very nice she didnt try pushing us into buying something we didnt want she was great with my 5 yr oldjust all around great service More

This dealership bends over backwards to make you happy. The primary sales person, Sandra McMillin, was very accommodating. She showed all available vehicles in the area of interest and in the end took the The primary sales person, Sandra McMillin, was very accommodating. She showed all available vehicles in the area of interest and in the end took the necessary steps to see that the exact match to my requirements was delivered. It was a very pleasant experience buying this vehicle. More

I recently purchased a new rav4 and worked with Vance. He was awesome to work with had me interested in his background and personal life experiences so I forgot I was buying a car. Go see Vance for your nex was awesome to work with had me interested in his background and personal life experiences so I forgot I was buying a car. Go see Vance for your next car purchace. More

I purchased a new Toyota truck here at Dick Hannah Toyota and had possibly the best experience buying a vehicle I've ever had. I worked with Vance and he was very friendly and easy to work with and his know and had possibly the best experience buying a vehicle I've ever had. I worked with Vance and he was very friendly and easy to work with and his knowledge of the truck was outstanding. He answered every question I had with ease. If you are purchasing a new vehicle go and see Vance at Dick Hannah. More

We had visited with Dan Medack twice over the last year We had visited with Dan Medack twice over the last year and a half regarding purchasing a Toyota Prius V. He was extremely knowledgeable about the We had visited with Dan Medack twice over the last year and a half regarding purchasing a Toyota Prius V. He was extremely knowledgeable about the Prius and answered all questions and concerns we had about the Prius and how it worked. When we decided to make the purchase we returned to deal with Dan Medack because of the way he treated us when we were not ready to purchase and were seeking knowledge about the car. Dan Medack when above and beyond any car sales person I have ever delt with over my lifetime (64yoa). He made sure that I had a great understanding of how to operate the car and showed great care and concern that I understood what he was telling me. He also went the added distance to make himself available at almost anytime if we had questions about how the car operated. This was the best car purchasing experience we have ever had. Thanks, Bob Keeney More

Associate was very friendly and helpful. Over the course of a week I was emailed and updated about several vehicles that were to my specifications. The finance and paperwork part of it was very long. 3 1/2 of a week I was emailed and updated about several vehicles that were to my specifications. The finance and paperwork part of it was very long. 3 1/2 hours to complete a sale. More

My Husband David and I came into the Dick Hannah Toyota Dealership a little nervous due to a previous experience a couple years ago while purchasing our first Toyota...We had been Honda Die hards for years Dealership a little nervous due to a previous experience a couple years ago while purchasing our first Toyota...We had been Honda Die hards for years..I did quite a bit of research before going in on Sunday Sept 1st. We had hoped to upgrade to a Camry from a Corolla IF we felt we were being treated fairly and respectfully. We were also trading in our 2011 Corolla so it depended on what type of offer we received on our trade in also whether or not we completed the upgrade... We were met right away by Sandra McMillin..She was VERY friendly and professional to us both...I shared with her right up front about our previous bad experience at another dealership and that we wouldn't let that happen again...I told her what we were looking for and she had one just like it that she showed us and let us take a test drive. We both felt very comfortable with Sandra from the very beginning..She was not pushy or dishonest with us. She said she was going to take very good care of us, and SHE DID! After driving the car, we were allowed to take it to lunch and talk over what we felt was going to be a positive transaction from Sandra and the Dealership..Upon returning we were given a quote for our trade in value...Since there were 2 minor scratches on both the front bumper and rear bumper (from bumping the curb while parking) I knew we probably wouldn't get top dollar...They were fair with our trade in so we accepted thier offer and bought the car the same day...We are VERY happy with our upgrade and I'm soooooo glad Sandra McMillin greeted us that warm beautiful day in Kelso, Wa...She is a great access to the Dick Hannah Dealership...I know we will receive top quality customer service for the rest of our Camry's life...THANK YOU all for a GREAT experience to replace the previous not so great one....Freda Westnedge More