
Dick Hannah Toyota
Kelso, WA
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My experience was great. My girlfriend purchased a scion from Dan a year ago and reccomended this dealership to me. Drove down, knew what I wanted, Dan let me test drive right away, dod not try to upsell or from Dan a year ago and reccomended this dealership to me. Drove down, knew what I wanted, Dan let me test drive right away, dod not try to upsell or do anything other than what I wanted. Was very friendly and personable. I will deffinatly be back to buy my next car from them. Best dealership in the state! More
Dan Medack worked with us from the time we began to gather information on the Highlander we wanted through the "want do the options cost" phase, to explaining the vehicles operating functions once agai gather information on the Highlander we wanted through the "want do the options cost" phase, to explaining the vehicles operating functions once again upon our return visit to "see" once again how a component worked. He is friendly but not pushy; explaining in as much detail as we wanted the vehicle and how it works. Hs is highly recommended. More
The entire process of buying my vehicle was made less stressful, and effort was made to ensure that every aspect of my purchase was satisfactory. I appreciated the extra effort on my behalf. I understand stressful, and effort was made to ensure that every aspect of my purchase was satisfactory. I appreciated the extra effort on my behalf. I understand that they are in the business of selling cars, but it was great to be treated with respect and feel like my interests were looked after as well. Sincerely, James McDonald More
the entire encounter with friendly, comfortable and professional. I would recommend you working with Sandra for a positive experience with auto sales. It was worth the drive to get there professional. I would recommend you working with Sandra for a positive experience with auto sales. It was worth the drive to get there More
Could not begin to express how impressed we were with Jesse and his professional, personal service. He was very honest and thoughtful to our needs and was thoroughly enganged in making sure we understoo Jesse and his professional, personal service. He was very honest and thoughtful to our needs and was thoroughly enganged in making sure we understood everything about our new car, giving us time to make our own decisions and encouraging us to contact him with any questions or concerns in the future. He was most impressive young man..We would recommend him and this dealership to friends in the future, even though it is about 40min away from our home. More
i have given this rating because this was the first time ever buying a newer car and Brandon made it so easy and not frustrating. Brandon was easy to get along with and explain things to. all in all it was ever buying a newer car and Brandon made it so easy and not frustrating. Brandon was easy to get along with and explain things to. all in all it was a great experience and would recommend anyone to this dealership. More
When my husband and I came to look at cars, we really did not intend to buy on that day. Jordan met us with a friendly smile and directed us to some of the cars that we thought we might have an interest in. not intend to buy on that day. Jordan met us with a friendly smile and directed us to some of the cars that we thought we might have an interest in. He did so without being pushy; he let us take our time to look the lot over. Because of his demeanor and his assistance we left with a new 2013 Rav on that day. If we had been pressured or given a "sales pitch" we would not have made a purchase. The Rav sells itself, but it was Jordan who pushed it over the top. Our car has been admired by many of our friends, and we have told them how fairly Dick Hannah Toyota has treated us over the years. This is my 4th Toyota, and probably not my last. (Our 2005 Camry will be turning 200,000 miles next week and still is going strong.) Emily R. Carpenter More