
Dick Hannah Toyota
Kelso, WA
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I went in to check out a Tacoma pick-up and they didn't have the style I wanted so they found one and had it delivered there for me. My sales guy was Serge K. and he was very nice and respectful he didn't have the style I wanted so they found one and had it delivered there for me. My sales guy was Serge K. and he was very nice and respectful he took the time to make sure I was comfortable with my new truck and the whole experience. Ive bought at least ten new cars and this was my best experience yet although I did want more for my trade in!! Shout out to Brian C. the sales manager for being a straight shooter as well. Thanks I am enjoying my new Tacoma. Matt J. More
Serge was very nice, easy ypt work with. He allowed me to test drive as many vehicles as I wanted. Also started the paperwork towards purchase of the vehicle. Met my family and myself over I got off wo test drive as many vehicles as I wanted. Also started the paperwork towards purchase of the vehicle. Met my family and myself over I got off work and showed them the car, explaining some of the features. Helped me fill out the rest of the paperwork. While that was in the works, Serge took us out to the vehicle and went over the bells and whistles on the car- that was very appreciated. More
Dick Hannah Toyota of Kelso received by business because they had the car I wanted. The service was great and very personal. I never felt like I was being pushed into something. Jack was very friendly and m they had the car I wanted. The service was great and very personal. I never felt like I was being pushed into something. Jack was very friendly and made sure all of my needs were met. I am very happy with my experience at Dick Hannah Toyota of Kelso. More
I had heard good things about the Dick Hannah in Kelso from a few friends so I decided to make the drive to check it out. I was not disappointed. Shannon did such a wonderful job taking care of me and got from a few friends so I decided to make the drive to check it out. I was not disappointed. Shannon did such a wonderful job taking care of me and got me into a car that, 3 months later, I am still LOVING! I came to her with the idea of a specific car, she showed me what she had within my specifications but also a few others. She made me think about my choice on multiple levels and encouraged me to get the car that felt right, not the most expensive car, the one that I loved the best. I left there with a car that I never would have considered had it not been for Shannon. She really helped me find the right car, not the car that I originally sought. I was very impressed and will always recommend her and your dealership! More
Jessie is a man of his word. The car was done on time and on budget. Jessie went above and beyond the call of duty, as he called to keep me posted of problems and progress. Because of Jessie's great se and on budget. Jessie went above and beyond the call of duty, as he called to keep me posted of problems and progress. Because of Jessie's great service, I will continue to bring all my service needs to him (maybe even my honda). Great Job Jessie - you won over another customer !!! Kris Hylton More
Jesse is by far the best car salesman I've ever dealt with, no pressure, no bull and very informative. I'd highly suggest any friends and family to purchase a vehicle from him. with, no pressure, no bull and very informative. I'd highly suggest any friends and family to purchase a vehicle from him. More
Salemen need to have accurate answers and not guess or give answers as to what they feel the consumer wants to hear. I asked a couple of specific questions and was given an answer, however, it was not an give answers as to what they feel the consumer wants to hear. I asked a couple of specific questions and was given an answer, however, it was not an accurate answer. Didn't find out the correct answer until I went to sign papers. Other then that Brandon was great! More
Great customer service, I was greeted and showed vehicles upon entering the dealership. Also Jesse Morris was very honest and friendly and walked me through the car buying process. I got the truck I wanted a upon entering the dealership. Also Jesse Morris was very honest and friendly and walked me through the car buying process. I got the truck I wanted at a price I could live with. Also the manager was very helpful. More
Jesse was great help in the purchasing process. Highly recommended. Nick also quickly and thoroughly walked me through the purchasing options. Dealership should reconsider etch glass policy. recommended. Nick also quickly and thoroughly walked me through the purchasing options. Dealership should reconsider etch glass policy. More