
Dick Hannah Ram Truck Center
Vancouver, WA
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992 Reviews of Dick Hannah Ram Truck Center
Saleswoman Roxanne Parisien earned 5 stars I came in with the intention of browsing and purchasing withing the week due to the fact I had a 2 year old with me and my dog at the groomers. I gave I came in with the intention of browsing and purchasing withing the week due to the fact I had a 2 year old with me and my dog at the groomers. I gave Roxanne Parisien an almost impossible criteria as to what I was looking for in a truck and she managed to find exactly what I was looking for. Not to mention she was extremely attentive to my daughter and very accommodating during the process. Since I had no intention to buy the same day I asked if we could pick up my dog at the groomers since it was down the road during the test drive. She stated that they were an animal friendly dealer and it was no problem. Roxanne, having two daughters of her own she helped me transfer the car seat into the Dodge truck and sat in the back seat and entertained her while I test drove the truck and picked the dog up at the groomers. What really impressed me was that while her job is to sell a car she was not high pressure, she answered absolutely every question I had about the truck all while keeping my 2 year old calm and playing peek-a-boo in the back seat. I decided to buy the truck strictly because of the way Roxanne treated us. I was very impressed with the way she handled the whole process, not the typical car saleswoman. I had 4 previous horrible experiences with other dealerships and roxanne exceeded all my expectations. She could absolutely teach all the other male salesman a thing or two on real compasion and how to listen to customers needs over a sales comision. More
Fabulous Experience! We went to find my husband a new truck. In 3 hours we were walking out with the keys to the truck of his dreams. Got a great trade in value for our ol We went to find my husband a new truck. In 3 hours we were walking out with the keys to the truck of his dreams. Got a great trade in value for our old van, fabulous customer service and an awesome truck. Roxanne was very attentive, took all our needs into consideration and was friendly and courteous. Without her help and dealings we wouldn't have such an awesome truck. More
Car purchase I bought a car and had a great experience, and went very fast. The staff was very friedly. Had a very positive experience . Would buy another car from I bought a car and had a great experience, and went very fast. The staff was very friedly. Had a very positive experience . Would buy another car from there. More
Excellent service by Roxanne Parisien I was referred to this dealer by Credit Yes. Everyone was friendly and not pushey. They were there to Help me purchase a much needed car. Roxanne was I was referred to this dealer by Credit Yes. Everyone was friendly and not pushey. They were there to Help me purchase a much needed car. Roxanne was Awesome, Friendly, and Energetic. She took the time to find the car I wanted instead of just what I could Afford. I absolutely Loved the experience I had. More
Rob Akers we were recommended to go to the deal by a friend, and Rob greeted us with a very professional friendly approach he was very refreshing.I very rarely we were recommended to go to the deal by a friend, and Rob greeted us with a very professional friendly approach he was very refreshing.I very rarely feel at ease with car salesmen but I felt an air of honest desire to not only make me feel comfortable but I immediately trusted Rob. the car he suggested was perfect and exactly the one I would have chosen, I will defiantly come back to by car and it will be from Rob More
Great experience with our salesman Went in to look at a larger SUV for the family. Was greeted by friendly staff and had Rob Akers as our salesman. We could not have been happier with h Went in to look at a larger SUV for the family. Was greeted by friendly staff and had Rob Akers as our salesman. We could not have been happier with him. He was very friendly, worked on getting the price and payments where we needed them to be. Was also great with our daughter. We left happy with the new SUV we needed. More
Pleasant staff Needed used car and found one online. The listing was complete and accurate. Was much better than other buying experiences I have had. Rob didn't mind Needed used car and found one online. The listing was complete and accurate. Was much better than other buying experiences I have had. Rob didn't mind when I asked questions. More
Greatest Buying Experince Yet Went just looking with a thought to buy, left less than 2 hours later completely satisfied and loving our New Truck! Well, new to us! Rob was immediat Went just looking with a thought to buy, left less than 2 hours later completely satisfied and loving our New Truck! Well, new to us! Rob was immediately kind, connected and personal toward us. I would call him a friend now. Great Experience, Well Done! More
Wonderful sales woman, great customer service! I was looking for a used vehicle and I couldn't have been happier with my sales woman Roxanne Parisien. She not only took the time to help me find the I was looking for a used vehicle and I couldn't have been happier with my sales woman Roxanne Parisien. She not only took the time to help me find the perfect vehicle, she actually listened and made sure I was getting the car "I wanted". She spent hours showing me what was available on all the Dick Hannah car lots in my price range. She even came in on her day off to make sure I got the car I decided on and had it ready upon my arrival. It was the most pleasant car buying experience I've ever had. She was friendly, professional and I would most definitely recommend her to anyone who is looking to purchase a new or used vehicle. I also had a great experience with Heather in finance, she explained all of my options clearly and concisely and made sure I was well-informed and well taken care of. I will most definitely be back in the future when I'm ready to purchase a new truck. More
Truck purchase My wife and I recently purchased a Chevy Silverado from Vancouver truck center. We were taken care of by Marcie and Scotty. They were knowledge abou My wife and I recently purchased a Chevy Silverado from Vancouver truck center. We were taken care of by Marcie and Scotty. They were knowledge about the truck we purchased and we're able to get the deal done in a timely fashion. I would recommend VTC to my family and friends. Thanks Marcie and Scotty, we love our truck! More