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Dick Hannah Kia

Vancouver, WA

4.8
1,273 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,273 reviews

December 27, 2012

My original search was for a used, recent vintage, low miles car with high quality and good gas mileage. Dick Hannah had several cars that met those criteria and my current car, which I've had for 18 yea More

by nmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Davis
December 24, 2012

We have never been treated so well. Mike Menzie really paid attention to what we were looking for and went out of his way to find it for us. Unquestionably the nicest and most professional salesperson we More

by Hugh & Chris Wiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Menzie, Barry Tuttle
December 04, 2012

this dealership and the sales person were the best I have ever worked with on a car purchase.the sales person was the most helpful in my purchuce and will buy my next car from him soon. we are looking for a More

by khibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bob snyder, Curt Torson
November 27, 2012

The sales team at this dealership do everything they can to make the experience easy and productive. The are the ultimate professionals from beginning to end. More

by Miansdad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Menzie and David Cady, Curt Torson
November 06, 2012

Be very careful buying used vehicles here. we were told the used truck we baught went through a full checkout, got $1100 worth of brake work done to it, had an alignment done and passed all their tests. We More

by mitamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike
Nov 21, 2012 -

Dick Hannah Kia responded

Mr. Edwards, As we spoke on the phone, I do apologize for the inconveinences you have had since purchasing the vehicle. We are sending a reimbursement check for your expenses incurred. We appreciate the opportunity to correct our human errors. Sincerely, Rachel Smith General Manager Dick Hannah Kia

October 26, 2012

We feel like we got the information we needed to make a good decision. We never felt pressured. All in all a very positive experience! More

by oldcarshopper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Menzie and Shawn Dalton
October 15, 2012

This is our 4th vehicle with Dick Hannah and one day we will be back to purchase our 5th too. We recommend Dick Hannah to anyone thinking of purchasing a vehicle..new or used. More

by mama3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Mason
September 22, 2012

Great new car buying experience, knowleagable about features, specifications and optoins, and listened to what I wanted. Didn't try to push something that didn't fit my budget or needs. More

by rrcarbuyer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snyder, Bob Snyder
August 29, 2012

Bob is a big reason I chose to purchase this vehicle. I tend to go with my gut when I make big decisions like purchasing a car and I walk away when I don't have a good feeling about who I am dealing with. More

by jamie.deforest.16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snyder
August 25, 2012

Bob Snyder was amazingly friendly and helpful. I was worried about a high pressure salesman, but he was easygoing and made me feel right at home. Very knowledgeable about the car and quite helpful as we More

by john M1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snyder and Barry Tuttle, Barry Tuttle
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