
Dick Hannah Kia
Vancouver, WA
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Robert used no pressure sales, in fact was willing to spend as much time as we wanted looking at several different makes and models. Jon used his financing expertise to get us a good rate and terms that spend as much time as we wanted looking at several different makes and models. Jon used his financing expertise to get us a good rate and terms that fit our budget. The added bonus was Chris, the Allstate agent. He saved us almost 30% when we switched from American Family. More
Service staff was very friendly and helpful. Service was completed quickly, actually finished sooner than the estimated time. Very thorough description of additional service items recommended by service tec completed quickly, actually finished sooner than the estimated time. Very thorough description of additional service items recommended by service technician. More
Shuttle was prompt and pleasant. Thank you! Shuttle was prompt and pleasant. Thank you! However, I was shocked to find out that the price for a basic warrant service had increased $30 in o Shuttle was prompt and pleasant. Thank you! However, I was shocked to find out that the price for a basic warrant service had increased $30 in one year. I am no longer of the mind set that inflation is a viable excuse for gouging in this day and age. The employee I worked with refused to reduce it and tried to make it look like I was getting a good deal. That I didn't like one bit. It took speaking with the follow up crew member that called to find out how my service went and this is where I shared my experience, and what do you know....it was resolved! Too bad you have to pay people to do secondarily what you should have been done in the first place. That's where you could save some money on the "inflation" game. It was resolved, and I am now a happy customer for it. More
Bob Snyder went out of his way to help find the perfect first car for my daughter. He was very professional and I would recommend this dealership for anyone. first car for my daughter. He was very professional and I would recommend this dealership for anyone. More
As usual amazing experience. The customer service is through the roof. This is why I keep coming back again and again. Kim always takes care of me, knows what's important and gets me back on the road. through the roof. This is why I keep coming back again and again. Kim always takes care of me, knows what's important and gets me back on the road. More
It was wonderful working with mark he put us in a nice car that fit out price range and needs!! Mark changed my opinion of car salesman with his friendly easy going personality! we will definitely recomme car that fit out price range and needs!! Mark changed my opinion of car salesman with his friendly easy going personality! we will definitely recommend him to friends and family. More
The reason I have not bought a car in 10 years is mainly do the, run around, the pressure ,unfriendly service and having to deal with several car sale man . They always try to sell you something you real do the, run around, the pressure ,unfriendly service and having to deal with several car sale man . They always try to sell you something you really don't want. At Dick Hannah Kia 3400 NE Auto Mall Dr Vancouver, WA 98662. They totally changed how , I feel about buying a car. They made my Husband and I feel so conferrable , no pressure and very friendly. I only dealt with Jon Pelly and Curt Torson. I stop by two other dealership and was very unhappy. I highly recommend stopping by and giving this dealership a chance before, you go any where else.. Thank you so much : ) More
Mark Goff was a pleasure to work with. He Listened to Mark Goff was a pleasure to work with. He Listened to what we wanted, never once did we feel we were being pressured by him to commit to something th Mark Goff was a pleasure to work with. He Listened to what we wanted, never once did we feel we were being pressured by him to commit to something that we did not want. He certainly went the extra mile with us. Keep up the great work Mark. More
Khalil was fantastic. He worked with me, was prompt and very informative, and very helpful. I made my first contact by email and he responded very quickly with several emails late in the evening. I would very informative, and very helpful. I made my first contact by email and he responded very quickly with several emails late in the evening. I would certainly recommend Khalil to any of my friends who are shopping for a Kia. More