Dick Hannah Kia
Vancouver, WA
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This was our first time buying a Kia and we were very pleased with everyone we worked with. Khalil was very helpful and patient. We looked at several cars and he was never pushy or tried to put us in any pleased with everyone we worked with. Khalil was very helpful and patient. We looked at several cars and he was never pushy or tried to put us in anything we didn't want. Bill was very insightful about what to expect when buying a new car. Once we decided on the Kia Forte, they walked us through the entire car. Steve was in the car for about an hour setting everything up and walking us through the system. When finishing up the paperwork Barry was very professional and thorough and made sure we understood everything we were signing. I was very skeptical about going to a dealership with past bad experiences. The gentleman there proved me wrong and I know I will be returning. More
Was a great experience, salesman Thomas George was very professional, patient, explained everything to us and went out of his way to make sure we were comfortable and understood all the details. Overall ou professional, patient, explained everything to us and went out of his way to make sure we were comfortable and understood all the details. Overall our whole experience was awesome, all the staff were nice and friendly. Thank you Dick Hannah Kia, I love my new car! More
Looking and deciding on a car to purchase had been a challenge until we came to Dick Hanna's Kia. Curt Torson was extremely helpful and found the car that truly met our needs. He took time to explain challenge until we came to Dick Hanna's Kia. Curt Torson was extremely helpful and found the car that truly met our needs. He took time to explain everything in detail in a very kind and helpful manner. We would definitely recommend your dealership to others ...and would highly recommend that they ask for Curt Torson to assist them in a purchase. Thank you Curt! We love our Kia! don and Janice Van Rossen More
Kim and Devin have both always been helpful when I have come in for service. On this service as with the previous services, Kim provided an accurate estimate of the cost for the service and called to infor come in for service. On this service as with the previous services, Kim provided an accurate estimate of the cost for the service and called to inform me of anything the service technician noticed that required additional attention. I was appreciative of the dealership picking up the tab for a rental car for the day. I have and will continue to recommend Dick Hannah dealerships to friends in the market for a vehicle. More
This was my second purchase at Dick Hannah Kia and I am very happy with the service I received. They worked within my budget and never tried pushing me to a more expensive vehicle. Most of the communicatio very happy with the service I received. They worked within my budget and never tried pushing me to a more expensive vehicle. Most of the communication for the deal was done through email which was very nice and after all of my questions were answered I went to the dealership and picked out a new Kia Soul. Literally no sales pressure and the girl in financing was wonderful to work with. She was not pushy at all on trying to sell the extra features, she explained all of them very clearly and gave me several different choices. I will buy from Dick Hannah Kia again. More
Robert used no pressure sales, in fact was willing to spend as much time as we wanted looking at several different makes and models. Jon used his financing expertise to get us a good rate and terms that spend as much time as we wanted looking at several different makes and models. Jon used his financing expertise to get us a good rate and terms that fit our budget. The added bonus was Chris, the Allstate agent. He saved us almost 30% when we switched from American Family. More
Shuttle was prompt and pleasant. Thank you! Shuttle was prompt and pleasant. Thank you! However, I was shocked to find out that the price for a basic warrant service had increased $30 in o Shuttle was prompt and pleasant. Thank you! However, I was shocked to find out that the price for a basic warrant service had increased $30 in one year. I am no longer of the mind set that inflation is a viable excuse for gouging in this day and age. The employee I worked with refused to reduce it and tried to make it look like I was getting a good deal. That I didn't like one bit. It took speaking with the follow up crew member that called to find out how my service went and this is where I shared my experience, and what do you know....it was resolved! Too bad you have to pay people to do secondarily what you should have been done in the first place. That's where you could save some money on the "inflation" game. It was resolved, and I am now a happy customer for it. More
Service staff was very friendly and helpful. Service was completed quickly, actually finished sooner than the estimated time. Very thorough description of additional service items recommended by service tec completed quickly, actually finished sooner than the estimated time. Very thorough description of additional service items recommended by service technician. More
Bob Snyder went out of his way to help find the perfect first car for my daughter. He was very professional and I would recommend this dealership for anyone. first car for my daughter. He was very professional and I would recommend this dealership for anyone. More