Dick Hannah Kia

Bob was very open to communicate, friendly, helpful, cordial, and always ready to answer any or all questions we may have. He was exceptional in his manner and willingness to please us and win our bus cordial, and always ready to answer any or all questions we may have. He was exceptional in his manner and willingness to please us and win our business. He went above and beyond to be there for us. Please award him with a special thank you and appreciation for his true kind manner that was real. Thank you again, Barbara Steele and daughter Donna Moon More

I had the 7500 mile service done. I have done the math and found that having the service work done at the Hannah dealership to receive the tires when needed is less of a cost than any other option. The ti and found that having the service work done at the Hannah dealership to receive the tires when needed is less of a cost than any other option. The times scheduled have been correct every time I've been to the Hannah dealership. Working with Kim Savage is always a pleasant profesional experience. She is a positive asset to the Hannah dealership. More

This was our second new vehicle from Dick Hannah. We arrived with two hours to spare for a purchase and got an extraordinary deal. The test drive was long enough to really feel out the vehicle, the neg arrived with two hours to spare for a purchase and got an extraordinary deal. The test drive was long enough to really feel out the vehicle, the negotiations were direct without any pressure, the document signing was efficient, and the vehicle feature explanations were outstanding in clarity. The service we received from Curt Torson and Jon Pelley is unparalleled to any other car shopping experience thus far. More

My wife and I decided it was time for a second car. We started our search at this dealership and were pleased that we were not harassed as we approached the lot. We had time to look around and then enter started our search at this dealership and were pleased that we were not harassed as we approached the lot. We had time to look around and then entered the building and was greeted by a lady behind a desk in an office, I believe she was the general manager. This kind lady heard my story and found Colby for us to start our process. We had filed for Bankruptcy 18 months earlier and had been rebuilding our credit. We wanted to be approved for an amount before the actual car search so as to not be disappointed. Much to my surprise, these kind folks were more than happy to take a credit app first then give us an idea of what we could be approved for. Colby then turned us to Brian due to the fact that Brian was more catered to the sales portion and knew the inventory better. Brian listened to us and within 5 minutes took us to our vehicle we ended up purchasing. The entire process was professional and a great overall experience. When we were signing our contracts, Brian discovered that only one set of keys were included. Not sure what to take of this, Brian immediately filled our tank up with gas and a very kind gesture. We came in the next day to finish some of the contract and to order a new key when Jon heard about the key situation and said that the dealership would take care of the cost and got us a second key and fob. I will definitely tell others about our positive experience and will purchase future vehicles from this dealership group. More

From the minute I was contacted by Colby Fate about purchasing a used vehicle he promised me the best car buying experience I've ever had and he certainly delivered! he helped me get paperwork done on purchasing a used vehicle he promised me the best car buying experience I've ever had and he certainly delivered! he helped me get paperwork done online, gave me a price range of vehicles to look in to keep my payments where I wanted them, he was always quick to answer any questions about a vehicle, he even came in on his day off just to help us test drive and purchase our new car. Dick Hannah kia is the only place I will be going for my next purchase as well as for maintenance on my current car and that means a lot to me because I live over 100 miles away but you can't beat their customer loyalty program. Go see Colby!! More

Dick Hannah Kia went above and beyond my expectations. They were friendly, not pushy or aggressive, and our salesman Thomas George was the the best sales person we have met in along time. After going to 4 They were friendly, not pushy or aggressive, and our salesman Thomas George was the the best sales person we have met in along time. After going to 4 dealerships Dick Hannah Kia And Thomas George was who earned our business. Could not have been better. More

Colby Fate was/is an EXCELLENT salesperson. We saved about 4,500 dollars compared to the Kia dealerships in our area.The dealers in our area were totally cutthroat, undercutting each other and shining u about 4,500 dollars compared to the Kia dealerships in our area.The dealers in our area were totally cutthroat, undercutting each other and shining us on. I had a very good experience at Dick Hannah Kia, the bathrooms were very clean and smelled great. We drove almost two and a half hours there from Eugene,Or and the coffee was hot and fresh as promised. We bought a Kia Optima EX and the car was detailed and clean even though we didn't arrive until 8:00pm. Every question that we asked received a prompt answer indicating that Colby had a good knowledge of the cars that were for sale at that location. We forgot our proof of insurance and they worked hard to help us obtain it. Colby was professional in appearance and attitude, but completely without that stuffy know-it-all attitude that is common to so many salespeople. Despite the lateness of the hour he stayed with us until we were completely familiar with all the buttons and knobs. Even now, 4 days later he is unfailingly supportive and helpful. We have already sent 2 people to him and plan on recommending him AND Dick Hannah Kia to all we know who is in the market for a vehicle. Colby's motto is "I work for YOU" and both he AND Dick Hannah Kia live up to it and more. On a scale of 1-10 I give them and him a 20.Thank You guy's so much you turned a frustrating, unpleasant experience into a fun and easy one. Way to go!!!! More

Came in to purchase a new 2013 Kia Rio. Talked to both James and Dave over the phone before coming in and they were both extremely helpful and answered all of our questions. Test drove the car and LOVED i James and Dave over the phone before coming in and they were both extremely helpful and answered all of our questions. Test drove the car and LOVED it. James told us all about the features and 100,000 mile warranty that came with it. It was a great price. Got straight to paperwork without any hassle. Being only 19 years old and this being my first new car purchase I was surprised at how quickly they were able to get me financed! It was later at night and we thought that we'd have to come back tomorrow to finalize everything, but Dave made all the right phone calls for me and handled it expertly. Paperwork was quick and easy, Barry broke everything down for us and made everything very simple. I've been to many dealerships and this is by far the best. Very professional and friendly. No nagging here! Straight-shooters all the way. Would definitely recommend! So very pleased with my purchase. More

I bought my Amanti in June 2007. My next service will be at 82500 miles all maintence on my car as been done at Hannah Kia, I will be back. The service reps that helped me most recently are Kim Savage and at 82500 miles all maintence on my car as been done at Hannah Kia, I will be back. The service reps that helped me most recently are Kim Savage and Austin Koehler. I can get my oil changed for $19.95 a pop, but I want somebody who cares about the service and safety of my car and the fact that I have to drive it. Kim and Austin seem to me to be the embodiment of those sentiments. Please keep up the excellent work. G.J. Fain More

my tire light came on so on the way to work I stopped by and they found a nail and fixed the tire immediately and I was able to get to work on time and they found a nail and fixed the tire immediately and I was able to get to work on time More