Dick Hannah Kia
Vancouver, WA
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I am giving a rating of 5(Great) on everything, because at every step of this process, every single person involved, gave my family and I stellar, considerate, timely service. We were treated very well, a at every step of this process, every single person involved, gave my family and I stellar, considerate, timely service. We were treated very well, and will never go anywhere else for a car purchase. We purchased a car from this dealership in 2006, and referred several people in previous years, and all were happy with their purchases and the service, provided. Also, when my husband's job needed to make a purchase, he purchased through this dealer, after our successful first purchase. We were treated with respect, friendliness, and excellent customer service. I will never shop for another car, at any other dealership! More
Lucas was great. Listened to what I needed in a vehicle and delivered. There was none of the negative issues I had associated with car dealers in the past like back and forth needing more down payment or s and delivered. There was none of the negative issues I had associated with car dealers in the past like back and forth needing more down payment or strong arm sales. I will definitely be passing along my good experience at dick hannah kia and Lucas specifically to anyone I know in the market for a car. More
The service went so smoothly! Devin kept me posted via e-mail and the shuttle was prompt. And, they washed my vehicle without me even asking. Happy holidays all! Lorrie Vaughn e-mail and the shuttle was prompt. And, they washed my vehicle without me even asking. Happy holidays all! Lorrie Vaughn More
Yesterday I brought in my 2010 Kia Forte for its 37,500 service. As soon as I got out of my car Tara rushed over and greeted me with a huge and friendly smile. I was extremely impressed by her positive, ou service. As soon as I got out of my car Tara rushed over and greeted me with a huge and friendly smile. I was extremely impressed by her positive, outgoing and courteous personality at 7:00am. She was fast and prompt in checking me in and went over in detail all that was going to be accomplished plus a few other concerns that I wanted to have addressed. Due to the ice yesterday I was a few minutes late so I missed the first shuttle but Tara didn't miss a beat she quickly connected with the second shuttle and was able to get me on it. I love love love the shuttle service from Dick Hannah Kia. Due to the shuttle service I don't have to bother any family or friends to come pick me up and take me to work. I love the freedom to make appointments that fit my schedule knowing that the shuttle service will get me to work within 10 minutes of leaving the dealership. Tara's positivity and kindness turned my morning from a basic morning into an amazing morning. It is because of Tara's professional and warm personality that I will continue to stay with Kia. From now on I will only be asking for Tara to be my Customer Service Representative and I look forward to working with her and Dick Hannah Kia in the future. Tara you are a KIA ROCK STAR!!!! More
Over the past 20 or so years we have bought our fair share if not more of new vehicles. I will say that Dick Hannah Kia is probably one of the best out there....Between sales and finance the experience share if not more of new vehicles. I will say that Dick Hannah Kia is probably one of the best out there....Between sales and finance the experience was more than wonderful. Absolutely no pressure from anyone, the car I picked was the one I got, not the "you can't do this one because".....We were treated so good that we will indeed recommend them to anyone of our friends and relatives when they are looking to purchase a new vehicle. So here are big KUDOS to the sales, finance, and management staff at Dick Hannah Kia for a job well done. Thank You, Thomas and Glen More
I went to have a KIA serviced and ended up buying a brand new 2014 KIA Cadenza. I knew this was the car for me because it had all the technology that I am accustom to. Thank You for assisting me in finding t new 2014 KIA Cadenza. I knew this was the car for me because it had all the technology that I am accustom to. Thank You for assisting me in finding the perfect vehicle. I just wish that Dick Hannah was closer to our area. More
I searched on the internet and Mark Goff called me right away and was very helpful and I saw him the next day. He was very friendly and gave me helpful information on making my decision of which car I wante away and was very helpful and I saw him the next day. He was very friendly and gave me helpful information on making my decision of which car I wanted. They were very helpful on the financing and tried to find the best rate for me. I was very satisfied of how I was treated and I wasn't pressured at all. I would recommend them to my family and friends. More
Very helpful and patient in answering all my questions. The financial guy made sure I understood what kind of deal I was getting and suggested another option that save me a little bit of money. Thanks.. The financial guy made sure I understood what kind of deal I was getting and suggested another option that save me a little bit of money. Thanks.. More
The most important thing to us was that we didn't get the old pass off. We asked ALOT of questions and not one time did the sales team appear frustrated or un-interested. They stayed with us to the end the old pass off. We asked ALOT of questions and not one time did the sales team appear frustrated or un-interested. They stayed with us to the end. Congrats. You guys are doing it right. Thanks More