
Dick Hannah Kia
Vancouver, WA
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Always friendly and helpful. After first service visit, I am known by name, which indicates an effort on the part of service personnel to truly serve their customers. Thank you. Service was done in less tim am known by name, which indicates an effort on the part of service personnel to truly serve their customers. Thank you. Service was done in less time than estimated. More
Very happy with the buying experience, no high sales presure. We will buy our future vehicles from dick hannah and ask for Lucas Davidson. Also will highly recommend Dick Hannah dealership for family an presure. We will buy our future vehicles from dick hannah and ask for Lucas Davidson. Also will highly recommend Dick Hannah dealership for family and friends. . More
We were looking for a 2013 Mazda 5 at around 16k$ and found it at Dick Hannah Kia. The took our trade in and gave us a reasonable price for it considering its condition. found it at Dick Hannah Kia. The took our trade in and gave us a reasonable price for it considering its condition. More
Not at all what I expected from a dealership - they were very patient, reasonable, and did not harass us once. I really felt like I was treated like family. I feel that they gave us the best possible deal t very patient, reasonable, and did not harass us once. I really felt like I was treated like family. I feel that they gave us the best possible deal that they could, and it was a pleasure working with each person who helped us throughout the purchase process. They were able to stay within the budget we gave them, and I would recommend them to anyone out looking to buy a car. More
This was the most positive car buying experience I have ever had. I look forward to buying my next car from Dick Hannah and working with Steve and Bob again. ever had. I look forward to buying my next car from Dick Hannah and working with Steve and Bob again. More
I am giving a rating of 5(Great) on everything, because at every step of this process, every single person involved, gave my family and I stellar, considerate, timely service. We were treated very well, a at every step of this process, every single person involved, gave my family and I stellar, considerate, timely service. We were treated very well, and will never go anywhere else for a car purchase. We purchased a car from this dealership in 2006, and referred several people in previous years, and all were happy with their purchases and the service, provided. Also, when my husband's job needed to make a purchase, he purchased through this dealer, after our successful first purchase. We were treated with respect, friendliness, and excellent customer service. I will never shop for another car, at any other dealership! More
Lucas was great. Listened to what I needed in a vehicle and delivered. There was none of the negative issues I had associated with car dealers in the past like back and forth needing more down payment or s and delivered. There was none of the negative issues I had associated with car dealers in the past like back and forth needing more down payment or strong arm sales. I will definitely be passing along my good experience at dick hannah kia and Lucas specifically to anyone I know in the market for a car. More
The service went so smoothly! Devin kept me posted via e-mail and the shuttle was prompt. And, they washed my vehicle without me even asking. Happy holidays all! Lorrie Vaughn e-mail and the shuttle was prompt. And, they washed my vehicle without me even asking. Happy holidays all! Lorrie Vaughn More
Yesterday I brought in my 2010 Kia Forte for its 37,500 service. As soon as I got out of my car Tara rushed over and greeted me with a huge and friendly smile. I was extremely impressed by her positive, ou service. As soon as I got out of my car Tara rushed over and greeted me with a huge and friendly smile. I was extremely impressed by her positive, outgoing and courteous personality at 7:00am. She was fast and prompt in checking me in and went over in detail all that was going to be accomplished plus a few other concerns that I wanted to have addressed. Due to the ice yesterday I was a few minutes late so I missed the first shuttle but Tara didn't miss a beat she quickly connected with the second shuttle and was able to get me on it. I love love love the shuttle service from Dick Hannah Kia. Due to the shuttle service I don't have to bother any family or friends to come pick me up and take me to work. I love the freedom to make appointments that fit my schedule knowing that the shuttle service will get me to work within 10 minutes of leaving the dealership. Tara's positivity and kindness turned my morning from a basic morning into an amazing morning. It is because of Tara's professional and warm personality that I will continue to stay with Kia. From now on I will only be asking for Tara to be my Customer Service Representative and I look forward to working with her and Dick Hannah Kia in the future. Tara you are a KIA ROCK STAR!!!! More
Over the past 20 or so years we have bought our fair share if not more of new vehicles. I will say that Dick Hannah Kia is probably one of the best out there....Between sales and finance the experience share if not more of new vehicles. I will say that Dick Hannah Kia is probably one of the best out there....Between sales and finance the experience was more than wonderful. Absolutely no pressure from anyone, the car I picked was the one I got, not the "you can't do this one because".....We were treated so good that we will indeed recommend them to anyone of our friends and relatives when they are looking to purchase a new vehicle. So here are big KUDOS to the sales, finance, and management staff at Dick Hannah Kia for a job well done. Thank You, Thomas and Glen More