
Dick Hannah Kia
Vancouver, WA
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I recently had the pleasure of working with Lucas Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect car for my family. When the perfect car was selected and the paperwork began Barry Tuttle was very quick and efficient and considerate of our time. I will come back to Dick Hannah again and again for their customer service. More
Staff was very friendly and knowledgeable. Accommodating, very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeabl very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeable manner. Helped me get my other car home. More
Came in to their dealership as a first time buyer. Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of t Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of the day I was driving off the lot with my own new Kia Soul. I am very pleased with the service I received, and i see myself as a long time future customer. More
When I called initially, it was very easy to make an appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super nice and friendly even at 6:50am! She called me multiple times to let me know how it was going with my car and to make some recommendations which I needed. When I came to check out, Tara was super nice too! It was quick and easy and I was on my way.. with a nice clean car I might add :-) More
From the moment I stepped in, to the moment I left, I was thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel lik thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel like I was the only customer. He was amazing and had wonderful customer service. Jon was hilarious. He made me feel comfortable and he was very quick and thorough and so friendly. Also, Jason, the Allstate agent was outstanding. His customer service was exceptional. He actually went to Taco Bell and got me something because I was starving being there for 6 hours. Overall, I was very well taken care of at Dick Hannah kia and am fully satisfied with my purchase!! More
This is Santa Claus and I am here to tell you that Kim takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she wil takes very good care of my sleigh, even though it is not a KIA. Don't be afraid to take her your car for service even though it is not a KIA, she will still do a great job. Mrs. Claus does haul the elves around in her KIA and Kim takes great care of it too. I would not hesitate recommending the great team at KIA as they will all make sure your experience is a GREAT one. Santa & Mrs. Claus More
I had a great experience buying my new Sportage. Steve and Paul helped me quickly zero in on what I was looking for. I came in a little late in the evening and they both happily stayed after closing on a and Paul helped me quickly zero in on what I was looking for. I came in a little late in the evening and they both happily stayed after closing on a Friday night to help me get everything put together. I am incredibly happy with my new car and the guys who helped me get it. I also want to give the service dept a pat on the back. I came in with a minor issue and they quickly got me squared away and fixed up. Thanks to all involved. More
Working with Lucas Davidson was a real pleasure. At no time did we feel pressured anything buying anything or add extra features. He was very thorough in explaining how all the features of the Kia worked time did we feel pressured anything buying anything or add extra features. He was very thorough in explaining how all the features of the Kia worked and how the warranty worked. He didn't call me 5 or 6 times to see when I was coming in and I really appreciated that. We set up a time and had it not been for bad weather we would have met then. However, we agreed to reset the date and it worked well for both of us. I would not ever hesitate to send any of my family of friends to Lucas to purchase a vehicle. He had asked me what I was looking for in a car, and I explained that I had to have a vehicle that I could get in and out of easily as I have arthritis in both knees and I get around on a mobility scooter. Of course, my next need was to be sure that my scooter would fit in the back fairly easily, and it did. I was looking for a car that had good gas mileage in town and on the highway and that was easy to get in and out of. The Kia had all the things I was needing and and many more features I didn't even think out. It truly made it a wonderful experience purchasing a car from an outstanding salesmen. It was really great to work with someone who understood my needs and made sure that I found what worked best for me. More
This was probably the best new car buying experience I have had to date. Brian was outstanding! He listened to what I wanted then ask all the right questions to get me my perfect car. Love my SOUL...:-) T have had to date. Brian was outstanding! He listened to what I wanted then ask all the right questions to get me my perfect car. Love my SOUL...:-) Thank you Rachel for making it happen. And, thanks to Barry for not be a typical pushy finance manager. Overall, great experience and I would recommend Hannah Kia to all. More
I came in to have a new key made for a car I'd recently purchased. While I waited for the key programming, I was escorted to the sales department to finalize purchase of an extended warranty. I recently purchased. While I waited for the key programming, I was escorted to the sales department to finalize purchase of an extended warranty. I was able to get my business conducted promptly and for the price I had been quoted (no surprises). Barry helped with the warranty and Devin took care of the key. Devin also noticed that my rear wiper was out of position and determined that the wiper motor was defective. He told me he had one on order and they would call me when it came in and make the repair at no cost since the warranty covered it. Nice! The only part of my experience that wasn't perfectly seamless was when I first called in to make the appointment, I had to be transferred back and forth between departments to coordinate my visit with both service and sales. I did get accurate information, though, so it wasn't a big deal. More