Dick Hannah Kia
Vancouver, WA
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I was pleased with the overall service at the dealership. Special thanks to Kim Savage for for her friendly, courteous and knowledgeable service. She is in the right place! A word of appreciation to Nancy H Special thanks to Kim Savage for for her friendly, courteous and knowledgeable service. She is in the right place! A word of appreciation to Nancy Horn from customer relations. Never having met her, I saw her smile. Thank you! Sincerely, Kurt Matzke More
As a senior citizen, I worry about my car's safety and performance. Devin Henry has always provided me with confidence that the job is done properly and with expertise. As long as Devin is working at and performance. Devin Henry has always provided me with confidence that the job is done properly and with expertise. As long as Devin is working at Kia I will be a customer of Kia. Tom Boyle tsboyle@comcast.net More
The service staff was attentive and the diagnosis on my vehicle (both times it was in) was much quicker than I expected it to be. I found that the explanations of the problem were thorough and fair. vehicle (both times it was in) was much quicker than I expected it to be. I found that the explanations of the problem were thorough and fair. More
I had issues with my tire light coming on everytime I would go longer distances. I went in 1st time, tire was low, about 2 wks same thing... 3rd time (week later) Kim recognized me and kept my car for th would go longer distances. I went in 1st time, tire was low, about 2 wks same thing... 3rd time (week later) Kim recognized me and kept my car for the day... pin size hole in tire that was expanding when it got warm. So patched it! Happy Camper! More
I was greeted with a smile, and that continued each time I saw Tara while they did the first service on my Kia. She also gave me so information that I asked about and did that with a smile. She always sai I saw Tara while they did the first service on my Kia. She also gave me so information that I asked about and did that with a smile. She always said please and thank you. Such a pleasant person to be around! More
I recently had the pleasure of working with Lucas Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect Davidson this last week while considering purchasing a new vehicle. Lucas was very knowledgeable and accommodating while trying to find the perfect car for my family. When the perfect car was selected and the paperwork began Barry Tuttle was very quick and efficient and considerate of our time. I will come back to Dick Hannah again and again for their customer service. More
When I called initially, it was very easy to make an appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super appointment! I really appreciate the option of a shuttle service to take me to work while my care was being worked on. Kim was awesome. She's super nice and friendly even at 6:50am! She called me multiple times to let me know how it was going with my car and to make some recommendations which I needed. When I came to check out, Tara was super nice too! It was quick and easy and I was on my way.. with a nice clean car I might add :-) More
Staff was very friendly and knowledgeable. Accommodating, very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeabl very detailed instructions on all the features of the vehicle. Answered subsequent phone calls with questions in a very professional and knowledgeable manner. Helped me get my other car home. More
Came in to their dealership as a first time buyer. Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of t Because of my employer, my eligibility with finding a vehicle was very narrow. The Dealers at Dick Hannah put forward 120% effort and by the end of the day I was driving off the lot with my own new Kia Soul. I am very pleased with the service I received, and i see myself as a long time future customer. More
From the moment I stepped in, to the moment I left, I was thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel lik thoroughly taken care of! Curt didn't push me into anything, he paid attention to what I was looking for and took his time with me making me feel like I was the only customer. He was amazing and had wonderful customer service. Jon was hilarious. He made me feel comfortable and he was very quick and thorough and so friendly. Also, Jason, the Allstate agent was outstanding. His customer service was exceptional. He actually went to Taco Bell and got me something because I was starving being there for 6 hours. Overall, I was very well taken care of at Dick Hannah kia and am fully satisfied with my purchase!! More