
Dick Hannah Kia
Vancouver, WA
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We had a great customer service experience from Robert (Bob) Snyder and Curt Torson in particular, and love our new 2014 Kia Optima SX Turbo! (Bob) Snyder and Curt Torson in particular, and love our new 2014 Kia Optima SX Turbo! More
We were only going in to let my wife sit and check visibility in a Kia Soul, we had 3 other cars to try out, when we got arrived, at 8:30AM, there was not only the Kia to look at, but all three other visibility in a Kia Soul, we had 3 other cars to try out, when we got arrived, at 8:30AM, there was not only the Kia to look at, but all three other used cars we wanted to look at. My wife is very short, so any car must have good visibility for her, We tried all and settled on the Kia as the best match. Thomas did a very good job of letting her go at her own pace looking and testing. Jon did a very good job of finding the financing to match us. Very Outstanding Job, Thanks, Joe & Eileen More
From the moment I walked on the lot I felt welcome and felt that my needs were the most important of my salesman Carry (not sure of the spelling). We went for a test drive and then when we got back, Bria felt that my needs were the most important of my salesman Carry (not sure of the spelling). We went for a test drive and then when we got back, Brian Johnson came over to show me some additional things about the Kia that I looked at. From that point on, my experience was amazing and every one there was able to get us the financing we needed, they came out to pick up our trade in, and the next day, came out to our home again for some additional signatures. I feel like I have 2 new friends and will highly recommend their services to anyone that I know of that may be looking for a new car. Thank you!!! More
Thomas and Rachel took very good care of me and my wife and were able to find us our first car and got us a great price on it. Thank you both very much we will be back again. and were able to find us our first car and got us a great price on it. Thank you both very much we will be back again. More
This is the third car I have purchased from Dick Hannah Kia! They leave no stone unturned when evaluating your trade, finding the best financing, getting you the best price possible and servicing your car Kia! They leave no stone unturned when evaluating your trade, finding the best financing, getting you the best price possible and servicing your car! DICK HANNAH KIA ROCKS!!! More
I had a great experience at the Dick Hannah Kia dealership today. Bob (Robert Snyder) was helpful while we talked over the phone this morning before I went in. He asked me some questions to ensure dealership today. Bob (Robert Snyder) was helpful while we talked over the phone this morning before I went in. He asked me some questions to ensure that he knew what I was looking for and the price range. I called him a few times over about two hours with more information and each time he was available and willing to work with me. When we arrived he quickly found us out in the rain, and showed us the vehicle I was interested in. We were about to take it for a test drive when I realized it wasn't quite what I was looking for. Bob was very understanding and we moved on to another car. It felt like it was as important to him that I find the right car as it was to me; I didn't feel like any cars were being pushed at me. Bob didn't waste any time and we found a slightly different version of the original car and in a different color, it was a little more expensive, but Bob worked with us and I got the monthly payment that I was comfortable with. Devin was very helpful and friendly as well and got my monthly payment slightly lowered even more. He made sure I understood what I was signing and my payment etc... The insurance person, who I can't remember her name, was great. She called our insurance company and compared rates for us. She thinks she can get us an even lower rate than the one we ended up doing today, which we'll see in a few days when she gets back to us. While I talked to different people and waited, Bob was normally going back and forth with my paperwork and stopping back to check on us to make sure we were being taken care of and that we knew which step in the process we were at. All in all a very good experience for a first time buyer of a new car. I'm still smiling since I drove off the lot in my new Kia Soul :) More
Brian Johnson and Bob Snyder were very helpful and knowledgeable about the Optima. Brian answered all our questions thoroughly. He was friendly, but not pushy. The whole buying process went quickl knowledgeable about the Optima. Brian answered all our questions thoroughly. He was friendly, but not pushy. The whole buying process went quickly and smoothly. The free tank of gas and car wash once a month are great customer appreciation. We love our new Optima! More
Got back to me on my emails right away- i was dealing with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks mu with 4 dealer and was impressed by your sales staff the most-dave was great thur whole process-will be back for service and my next new car-thanks much-great looking dealership More