Dick Hannah Kia
Vancouver, WA
Filter Reviews by Keyword
By Type
Showing 1,273 reviews
Great Experience My husband and I LOVE our new KIA Optima!! Birthday Bash sale was fantastic! We met with Carey Hicks. He was friendly, listened to our interests, a My husband and I LOVE our new KIA Optima!! Birthday Bash sale was fantastic! We met with Carey Hicks. He was friendly, listened to our interests, and what we had in mind for a new vehicle. In fact, the vehicle we originally wanted to look at was in Portland (which we didn't know until he looked it up for us.) He was more than happy to assist us and make the necessary arrangements for us to purchase in Portland. He spent several hours with us and then agreed to meet us the following day which was Memorial Day. He was willing to accommodate our needs even if that meant starting his work day early. I don't know if he would have even got a commission if we bought in Portland but it didn't bother him one bit. He was willing to assist us in whatever capacity he could and continued to be professional and courteous. During this process we met Brian Johnson, another sales associate. He was very friendly and mentioned other options available to us. We then test drove a KIA and decided that is what we really wanted. Brian continued to assist us and helped me with my many questions! Everything worked out....we worked with Mark Goff in financing and he was delightful. Friendly, great sense of humor. Buying a new car is stressful. All three of these gentlemen made our purchasing experience very pleasant. I would recommend Dick Hannah KIA to anyone interested in purchasing a KIA. Thanks guys! And Carey, thank you!! I wish you much success!! More
purchase of a new car I was able to come away from the dealership with my phone being programed, radio station, along with knowing how the navigation system works, for me t I was able to come away from the dealership with my phone being programed, radio station, along with knowing how the navigation system works, for me that was a major plus. Now I will be able to look into the manual for any additional question I might have. Everyone in the dealership I dealt with was very friendly and helpful. More
Sales Review My wife, daughter, and I made an appointment to look at the new Kia. I had previously been to the dealership and met David Wakeman. He met us at the My wife, daughter, and I made an appointment to look at the new Kia. I had previously been to the dealership and met David Wakeman. He met us at the dealership. We needed to see the differences in Kia Soul models. We were fortunate enough to have both the Plus and Exclaim available. David explained the differences and let up do a trial drive. We had done a lot of online checking and David seemed to know that we had made some option decisions. One for sure was the back up camera. We discussed, looked and David answered all of our questions. We decided on a car and David did a great job of coming up with a price. The price was fair and was close to what I had projected. We made the deal. The financial man, John and Insurance person, Andrea where both very professional, easy to talk with and there was a definite attitude of helping the customer. We needed to order a couple of options that we wanted and they will be installed later in the week. Very good visit and I would recommend this dealership and David to anyone. Excellent day, great little car. All of my service will be at this dealership. More
Dick Hannah Kia I just arrived home after purchasing my brand new 2014 Kia Soul. A car that I have been interested for a few months. My first intention was to get I just arrived home after purchasing my brand new 2014 Kia Soul. A car that I have been interested for a few months. My first intention was to get a brochure and look at a couple of styles that the Soul has to offer and think about it for a couple of days. My saleperson Carey Hicks showed me various options from the basic to the premium model which I had an opportunity to test drive which I first was reluctant but glad I did . The Soul was exactly what I was looking for. After we got back from our test drive, I told Carey what I am looking for in a new Soul. First the color choice was white and that it had alloy wheels. Carey took me all over the lot to show me my options. Fortunately, due to their Memorial Day Sale, I found the one I wanted which the price marked down quite significantly. Carey took me back to the office and I filled out some paperwork. My biggest concern was to make my monthly payment as minimal as possible. They gave me a decent trade in value of my 2005 Volvo S40 which I had for over 9 years. They managed promptly to find financing with a decent rate and got my payment within my reach. It also has the GAP & Comprehensive coverage in my payment which will give me peace of mind. After all was said & done and the paperwork was signed, Carey gave me my brand new set of keys, programmed my cell phone to the Bluetooth and I was on my way. I am so glad I went to Dick Hannah and would recommend to anyone who is interested in buying a car. Their service was above and beyound what I expected. I will a repeat customer that's for sure. Keep up the great work! More
survey We had a wonderful experience today with Carey. We are repeat Kia customers and always will be. Carey is friendly,efficient and very helpful. He spent We had a wonderful experience today with Carey. We are repeat Kia customers and always will be. Carey is friendly,efficient and very helpful. He spent the entire afternoon with my indecisive husband. Thank you Carey. More
Peaceful transaction As a lot of us know, dealing with buying cars can be a stressful event. But working with Kim, Bob and Mark was a very enjoyable and peaceful experien As a lot of us know, dealing with buying cars can be a stressful event. But working with Kim, Bob and Mark was a very enjoyable and peaceful experience. I stated what I wanted, what I could do and they met my needs. Thanks Kia Team!!! More
Well,. I was not intending on buying a new car, but went to look at a 2014 Soul to compare with our 2013. I was very impressed with the upgrades that they ma I was not intending on buying a new car, but went to look at a 2014 Soul to compare with our 2013. I was very impressed with the upgrades that they made with the car. After driving the 2014 and telling my partner about it, we deciced what the xxxx, if they can make us a car deal that will knock our socks off then we will do this. They did knock our socks off, and after we were done putting them back on we shook hands on one of the best car deals I think we could have ever found anywhere else. We have purchased cars from Dick Hannah Kia in the past, and will continue to do so in the future. Thanks guys for the great service and even nicer car than we hoped for. Thomas Foutz and Glen Vaughn More
AMAZING!!! This was a great exerience! Bob and Steve helped me when i didnt know if anything could be done in my situation! Thank you guys so much! This was a great exerience! Bob and Steve helped me when i didnt know if anything could be done in my situation! Thank you guys so much! More
...... Im so glad i got my new kia i loveit. Steven was so great to work with he got me exactly what i was looking for. Thanks again steven Im so glad i got my new kia i loveit. Steven was so great to work with he got me exactly what i was looking for. Thanks again steven More
Service Love taking my car to Dick Hannah Kia, they are all very friendly and take very good care of you and your car. I have been going there since 2011 and Love taking my car to Dick Hannah Kia, they are all very friendly and take very good care of you and your car. I have been going there since 2011 and the service has been very reliable. I would recommend them to anyone I know. More