
Dick Hannah Kia
Vancouver, WA
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Worth the Drive! My dad and I drove all the way from Hillsboro, OR (past 2 other Kia dealerships) to Washington for Dick Hannah's legendary customer service and we wer My dad and I drove all the way from Hillsboro, OR (past 2 other Kia dealerships) to Washington for Dick Hannah's legendary customer service and we weren't disappointed. They walked us through the process of and answered all of our questions in a straight-forward manner. Our salesman (Brian) was very knowledgeable about the Kia Soul that we were looking at and brought up some good points when I told him about the alternative cars I was thinking of test driving at other dealerships that day, without being pushy. I was able to secure a great deal on a car that I really wanted and all the staff members I met along the process were very helpful. I was pretty impressed as a first-time car buyer and my dad (who has bought cars before) was pleased by the customer service and price. My one complaint is that they didn't have much room for customer parking when I was there on a Saturday afternoon. But other than that minor blemish Dick Hannah Kia is definitely worth the drive. More
Best Buying Experience Ever I used Consumer Reports Build & Buy services to make contact. I ended up going in for a test drive the same evening. Chucky was pleasant, patien I used Consumer Reports Build & Buy services to make contact. I ended up going in for a test drive the same evening. Chucky was pleasant, patient, and knowledgeable about the car I wanted, and didn't try to hard sell me. Mark Goff in finance was wonderful to deal with. I got there late in the evening, and still didn't feel rushed. The team even offered to share their dinner. Overall, I cannot say enough nice things about the good people at Dick Hannah Kia. Their going above and beyond to make sure I was satisfied has ensured that I will be a repeat customer for my automotive needs. More
Smooth and Professional Steve Davis is a professional, not a pusher. He answered all my questions and pointed out all the features of the car. I will definitely recommend h Steve Davis is a professional, not a pusher. He answered all my questions and pointed out all the features of the car. I will definitely recommend him to others. More
Bob was very frindly He was friendly and under stood the type of car i was looking for and the price I wanted to pay and new the kind of miles I wanted to get.He showed me He was friendly and under stood the type of car i was looking for and the price I wanted to pay and new the kind of miles I wanted to get.He showed me a few cars we test drove a few and went over the options of the vehicle. showed me a few cars with the price range and the millage rand and in a newer car, he went over and above his duty to make sure I found the type of car I was looking for. thanks Bob. More
Fantastic We were recognized immediately from a previous buy a couple of years ago. AJ was our salesman and we were treated like old friends. What a pleasure to We were recognized immediately from a previous buy a couple of years ago. AJ was our salesman and we were treated like old friends. What a pleasure to be made to feel like they wanted us to be happy and not just taking our money. they truly believe in their slogan of Believe in nice. More
new car purchase The dynamic duo of Marq and Jeff were fun to work with and knowledgeable, despite being new. They handled the transaction well, entertained us during The dynamic duo of Marq and Jeff were fun to work with and knowledgeable, despite being new. They handled the transaction well, entertained us during the seemingly long wait for negotiations, and had good product information. The process of buying a car is always challenging, but having good sales people helps make it more pleasant. Working together, Jeff and Mark played off each other's strengths. We drove 3 1/2 hours to purchase this vehicle, and it was worth the trip to get what we wanted. The dealership motto of "We believe in nice" proved true--much less intimidating than other car buying we've done in the past. More
ms.rose I have never enjoyed a service vidit. I usually leave. This is the place to wait. Cookies,coffee and great magazines. Love my service advisor. Origi I have never enjoyed a service vidit. I usually leave. This is the place to wait. Cookies,coffee and great magazines. Love my service advisor. Originally from Kansas, he is a perfect consultant. More
I left very happy! I had a hard couple weeks of car shopping and going to different dealerships, I drove up to Vancouver from Corvallis with hesitation. When I got there I had a hard couple weeks of car shopping and going to different dealerships, I drove up to Vancouver from Corvallis with hesitation. When I got there I found the PERFECT car. They were awesome with every aspect. I left with a great car, a great rate, and I liked everyone there. They really treat you like a person and not just another sale. Thank you Mark and Bob!!! More
service and sales Curt and kimberly are your top of the line star worker. they make you feel like family. they both take amazing care of the customers Curt and kimberly are your top of the line star worker. they make you feel like family. they both take amazing care of the customers More
Fantastic service! First time buyer, was so happy to receive an awesome deal on a great car with exceptional customer service! I received airport pickup in Portland too! First time buyer, was so happy to receive an awesome deal on a great car with exceptional customer service! I received airport pickup in Portland too! More