Dick Hannah Kia

A good day. Curt made the New car buying experience easy and enjoyable. The working relationship with USAA car buying service and Dick Hannah is a solid one and c Curt made the New car buying experience easy and enjoyable. The working relationship with USAA car buying service and Dick Hannah is a solid one and curt was very fluent in the procedures. More

wonderful staff Even on a busy Saturday the team made sure my presence was recognized. All the employees were friendly and helpful. My car was fixed and is now runnin Even on a busy Saturday the team made sure my presence was recognized. All the employees were friendly and helpful. My car was fixed and is now running smoothly. More

Pleasantly surprised We arrived at Dick Hannah on Sat am to look at the Kia Soul. We were approached right away by sales employee A.J. who introduced himself and asked if We arrived at Dick Hannah on Sat am to look at the Kia Soul. We were approached right away by sales employee A.J. who introduced himself and asked if he could help. We test drove 3 Kia models and spent hours together in our search for "my car". A.J. remained patient and courteous throughout, and gave no sales pressure. After explaining to A.J. our budget and vehicle requirements he did not falter. The remainder of the day was spent inside working with Finance, Interest, Insurance and Closing persons. All of them were a pleasure to work with, and made the hard part seem easy. Before I knew it, A.J. had found the perfect Kia just for me, and I happily drove home in my beautiful 2015 Kia Soul, within budget. Kudos to A.J. and the rest of the Dick Hannah Kia crew! Thank you all so very much. More

PT Cruiser Purchase We went to test drive a 2009 PT Cruiser and ended up going home with it. We were not prepared to purchase but the staff walked us through everything. We went to test drive a 2009 PT Cruiser and ended up going home with it. We were not prepared to purchase but the staff walked us through everything. Lucas was our appointment setter and he worked with us for a few weeks before we finally came in. Bob Snyder was our sales representative and he was very pleasant to work with. He did not pressure us to buy and showed us whatever we wanted to see. Mark Golf was our finance agent and he was very efficient to work with and had our paperwork completed in no time at all. Overall it was a very pleasant experience. Stephen and Beverly Allen More

Exchange a Sorento for a Soul Went to see what the Exchange Program could do for me, was pleasantly surprised to not only qualify for a new vehicle but to have choices. Was walked Went to see what the Exchange Program could do for me, was pleasantly surprised to not only qualify for a new vehicle but to have choices. Was walked through the process and although it took longer than I expected, it was still completed in an afternoon. Drove out with a new Kia Soul and love it more each time I drive it. More

Service staff is excellent I never write reviews but the staff at Dick Hannah Kia go above and beyond. The staff is so welcoming and friendly that I will most likely purchase a I never write reviews but the staff at Dick Hannah Kia go above and beyond. The staff is so welcoming and friendly that I will most likely purchase any future vehicles just because of the service department. Well done Kim! More

Window shopping AMAZING...!!!!! From past experiences with Dick Hannah Kia I cannot say enough about sales team when it comes to purchasing a new car. They knew wha AMAZING...!!!!! From past experiences with Dick Hannah Kia I cannot say enough about sales team when it comes to purchasing a new car. They knew what I wanted and made it happen. I cannot thank Jon Pelley, Steve Gould, Rachael Smith, Matt Jacobson and especially David Wakeman for comming in on his day off enough for helping me purchase the vehicle that I have been ogling over for a long time. My partner and myself have always been treated great by the folks at Dick Hannah Kia and I cannot think I would begin to recommend any other car dealer to my friends or family that are considering purchasing a new vehicle... More

Happy with the end product. I worked with multiple people at the dealership. Everyone of the sales people I worked with, Bob and the finally Scott, were very helpful and made me I worked with multiple people at the dealership. Everyone of the sales people I worked with, Bob and the finally Scott, were very helpful and made me feel good about my choices. When it got to the finance part of the process I became frustrated. I felt like I was being manipulated and whenever I asked a question I was made to feel like the question was silly. The only page I was excited to sign was the three day return policy. It was hard to get a clear answer and even though I had been there for four hours I felt like I was being rushed to sign. The next day I talked to Steve and he made me feel so much better. His opening line was, "What do you want to do?" I wanted to return the old car and start over! He was totally okay with that and let me choose who I wanted to work with. The following weekend I came in and worked with, "my team." They were great. Scott, Steve, Jon and Barry made my final experience so great I was happy to sign every single page of paperwork! More

Great from start to finish More than I anticipated. Very satisfied. Thank you Bob and Matt. You were honest and we are so appreciative. Fantastic job explaining everything from More than I anticipated. Very satisfied. Thank you Bob and Matt. You were honest and we are so appreciative. Fantastic job explaining everything from finance to everything about our new car. We are greatly satisfied with you and our new Kia Sorrento. Thank you for working so hard at making the deal work out for us. Many thanks. More

great service I came in with a nail in my tire that needed to be fixed immediately. Usually when i need a tire replaced they have to ship one in, but thankfully tyl I came in with a nail in my tire that needed to be fixed immediately. Usually when i need a tire replaced they have to ship one in, but thankfully tyler was able to locate a tire for me that was already at the dealership. It was a short wait and at the end he gave me 15% off! More