Dick Hannah Kia
Vancouver, WA
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Service staff is excellent I never write reviews but the staff at Dick Hannah Kia go above and beyond. The staff is so welcoming and friendly that I will most likely purchase a I never write reviews but the staff at Dick Hannah Kia go above and beyond. The staff is so welcoming and friendly that I will most likely purchase any future vehicles just because of the service department. Well done Kim! More
Window shopping AMAZING...!!!!! From past experiences with Dick Hannah Kia I cannot say enough about sales team when it comes to purchasing a new car. They knew wha AMAZING...!!!!! From past experiences with Dick Hannah Kia I cannot say enough about sales team when it comes to purchasing a new car. They knew what I wanted and made it happen. I cannot thank Jon Pelley, Steve Gould, Rachael Smith, Matt Jacobson and especially David Wakeman for comming in on his day off enough for helping me purchase the vehicle that I have been ogling over for a long time. My partner and myself have always been treated great by the folks at Dick Hannah Kia and I cannot think I would begin to recommend any other car dealer to my friends or family that are considering purchasing a new vehicle... More
Happy with the end product. I worked with multiple people at the dealership. Everyone of the sales people I worked with, Bob and the finally Scott, were very helpful and made me I worked with multiple people at the dealership. Everyone of the sales people I worked with, Bob and the finally Scott, were very helpful and made me feel good about my choices. When it got to the finance part of the process I became frustrated. I felt like I was being manipulated and whenever I asked a question I was made to feel like the question was silly. The only page I was excited to sign was the three day return policy. It was hard to get a clear answer and even though I had been there for four hours I felt like I was being rushed to sign. The next day I talked to Steve and he made me feel so much better. His opening line was, "What do you want to do?" I wanted to return the old car and start over! He was totally okay with that and let me choose who I wanted to work with. The following weekend I came in and worked with, "my team." They were great. Scott, Steve, Jon and Barry made my final experience so great I was happy to sign every single page of paperwork! More
Great from start to finish More than I anticipated. Very satisfied. Thank you Bob and Matt. You were honest and we are so appreciative. Fantastic job explaining everything from More than I anticipated. Very satisfied. Thank you Bob and Matt. You were honest and we are so appreciative. Fantastic job explaining everything from finance to everything about our new car. We are greatly satisfied with you and our new Kia Sorrento. Thank you for working so hard at making the deal work out for us. Many thanks. More
great service I came in with a nail in my tire that needed to be fixed immediately. Usually when i need a tire replaced they have to ship one in, but thankfully tyl I came in with a nail in my tire that needed to be fixed immediately. Usually when i need a tire replaced they have to ship one in, but thankfully tyler was able to locate a tire for me that was already at the dealership. It was a short wait and at the end he gave me 15% off! More
Great Experience Bought a Certified Pre-Owned vehicle from Bob Snyder this past weekend. He made it a great experience all around! Definitely recommend Dick Hannah KIA Bought a Certified Pre-Owned vehicle from Bob Snyder this past weekend. He made it a great experience all around! Definitely recommend Dick Hannah KIA! More
What a great experience! When I started shopping around for cars, it was a very lengthy and stressful process. That is until I was introduced to the guys at this Kia dealersh When I started shopping around for cars, it was a very lengthy and stressful process. That is until I was introduced to the guys at this Kia dealership. From the beginning I felt at home, and I knew I could trust everyone there to help me find what I wanted and at a rate I could afford. Everybody there played a huge role in helping me but my first car. Jon worked overtime to help me get a great interest rate, Mark helped me understand everything I was getting myself into, and made all of the paperwork seamless and easy to understand. Next comes Lucas, who was warm and friendly, and well, he's the guy that got me into the dealership in the first place. Last but certainly not least, is Thomas. Thomas went with me on the test drive and I instantly felt comfortable with the whole process. I also had my daughter with me throughout the day and where some salesmen are annoyed by the loud little kids running about, he was wonderful. He couldn't have done anything to make our experience any better. He had my 3 year old daughter who doesn't like anyone, declaring her love for him by the end of the night. I brought the car in a little white after for an oil change and everyone once again, was simply amazing. He also made sure I was comfortable with all of the fancy new gadgets my car had to offer. I would recommend anyone looking for a comfortable buying experience to go see Thomas. He won't bs you, and you will leave happy. I'm in love with my new car and the entire team exceeded my expectations. More
My First Experience at a new car Beings it was a new experience, I was a little apprehensive. But, Lance was amazing. From the first call til the final sale. He walked me through ever Beings it was a new experience, I was a little apprehensive. But, Lance was amazing. From the first call til the final sale. He walked me through everything and even hooked me up with an incredible insurance agent. I truly enjoyed my experience and would not just recommend them, but plan on going back for our next vehicle. More
I felt respected and was not pressured. I would recommend this dealership to anyone. They kept trying to meet my needs without pressuring me. The sales man, Chucky Khunsri, was very polite a I would recommend this dealership to anyone. They kept trying to meet my needs without pressuring me. The sales man, Chucky Khunsri, was very polite and personable. More
2015 Forte Chucky went above and beyond what is necessary to sell a car. He drove 250 miles to get the job done. Good going. Great work ethic and commitment t Chucky went above and beyond what is necessary to sell a car. He drove 250 miles to get the job done. Good going. Great work ethic and commitment to customer care. Thanks to Barry for being a nice down to earth guy. You both were very helpful and I love my new car! More