Dick Hannah Kia

Same day appointment for check engine light - awesome My heart sunk when the check engine light came on following some odd engine behavior. Called Dick Hannah Kia at 8am and they said they could get me i My heart sunk when the check engine light came on following some odd engine behavior. Called Dick Hannah Kia at 8am and they said they could get me in same day. They arranged a tow truck and I got there at about 12:30pm. The engine problem was diagnosed and fixed within a couple of hours, and as I was there I got my routine maintenance done as well. 2.5 hours all said and done. Everyone very helpful as always. More

Service appointment I took my 2008 KIA Rondo to be serviced last weekend. As always, the service was exemplary. Kim and Devin are extremely helpful. When one is busy, the I took my 2008 KIA Rondo to be serviced last weekend. As always, the service was exemplary. Kim and Devin are extremely helpful. When one is busy, the other jumps in. The shuttle driver Hal was a pleasure to ride with, both to my house and on the return trip. I love my Rondo and have it serviced only at the KIA dealership because I am hoping to have it for many, many more years. My only complaint -- why did KIA discontinue the Rondo? More

Overall wonderful experience! Scott Story, was not only genuinely friendly but professional! He listened to my needs and didn't pressure me into getting something I didn't need or Scott Story, was not only genuinely friendly but professional! He listened to my needs and didn't pressure me into getting something I didn't need or want! We laughed through the whole experience and sealed the deal with a hug! The finance dept was fast and courteous as well. My 2nd loan with them.I love my shiny red Sportage and would highly recommend them! More

97,500 Service Appt This was our 97,500 mile service appointment. It's always a pleasure doing business with Dick Hannah Kia. Working with Devin is great! We drive all This was our 97,500 mile service appointment. It's always a pleasure doing business with Dick Hannah Kia. Working with Devin is great! We drive all the way from Bend, Oregon to get our car serviced there. More

Great Salesman AJ, DIck Hana as a Dealership Poor & Terrible The sales man AJ was fabulous and did a great job. The manager / dealer was horrible. I bought a 2015 Rio. This would not be a primary vehicle, I want The sales man AJ was fabulous and did a great job. The manager / dealer was horrible. I bought a 2015 Rio. This would not be a primary vehicle, I wanted a commuter car for errands, work and the kids sports. I drove off the lot at 9pm I returned with cashiers check the next day in the afternoon. After thought I really wanted two upgrades; cruise control and power door locks. The sales man got the ok from the manager to swap vehicles and I would pay for the difference. 1 hour later the manager says ok 1800 depreciation (its now a used car) plus the difference in price. I put 60 miles on it???? After stating this unacceptable, I told the sales man I would handle a three hundred dollars in depreciation but that was ridiculous. They lost loyalty, trust, and reputation in my opinion. More

Best car salesman experience we've had We have shopped for many cars in years past and have never had such a positive experience with a car salesman as we did with Chucky. He was knowledge We have shopped for many cars in years past and have never had such a positive experience with a car salesman as we did with Chucky. He was knowledgeable, listened, courteous, genuine and made us feel like he only wanted the best for us. His positive attitude and sincere desire to make sure we get what we wanted was unsurpassed. He was truly a breath of fresh air and would recommend him to anyone. More

No nonsense, personal service, great value Bob Snyder provided good communication, listened to what we were looking for, and was able to strike a good balance between persistence and respect. Bob Snyder provided good communication, listened to what we were looking for, and was able to strike a good balance between persistence and respect. My wife and I considered several dealers, and vehicles over a period of a few weeks, and ultimately, Dick Hannah had the inventory that best fit our needs at a price that we were happy with. It is common to have a little buyer remorse after any purchase, even a good one, but our first long distance trip out of town was less than a week after our purchase--we save roughly $30 on gas because of the better mileage with our purchase. This was one of the key reasons we opted to buy when we did--Bob and Dick Hannah got us what we wanted, and beat the finance option we secured on our own. This was our best car purchase experience to-date. More

Good job Devin! This was my 60,000 miles service check. Job took over night so I appreciated the loner car to use. Never feel taken advantage of when I'm working with This was my 60,000 miles service check. Job took over night so I appreciated the loner car to use. Never feel taken advantage of when I'm working with Devin. More

A great experience - and Chucky is the best ever! Just bought a Kia Soul from this dealership, and even though they didn't have the color I wanted (yellow), they tracked it down and made sure it had a Just bought a Kia Soul from this dealership, and even though they didn't have the color I wanted (yellow), they tracked it down and made sure it had all the options I wanted. Chucky is the best car salesman I've worked with, as well as being an amazing human being - he's just an all around good guy. Chucky and Mark both made the process as simple as buying a new car can be. Thanks guys - I'll be back and recommend you to anyone looking for a new or used car. And they have great coffee! More

Dick Hannah Kia Service I was told my car would take 2 hours to have the 30,000 mile service. It was done it 1.5 hours. The customer service was amazing! And now I see they h I was told my car would take 2 hours to have the 30,000 mile service. It was done it 1.5 hours. The customer service was amazing! And now I see they have dog treats too! Dick Hannah truly believes in nice! More