Dick Hannah Kia

Great Service Center....BUT... I took my car to where I originally bought the car, Vancouver Ford. That's where I also purchased a 2 year warranty. When I took my car to Vancouver F I took my car to where I originally bought the car, Vancouver Ford. That's where I also purchased a 2 year warranty. When I took my car to Vancouver Ford, they were very rude and I will never buy a car there again. They said we don't work on Kia's here. I said ok, I brought my 07 Kia Spectra here because this is where I bought my car and the 2 year warranty. Long story short, they told me to go to Dick Hannah Kia. When I arrived to Kia it was a complete different experience. They were very friendly and helpful. The only down side is that I had 3 things wrong with my car. I only got 1 thing fixed (engine light/ 02 sensor). I had a heater blower that would work one day, than the next day it wouldn't. I also had another issue (not as important). The heater blower motor was a serious safety issue to me since I work early mornings. I was worried that I wouldn't be able to see without the defroster working. Kia said they cant fix it because it was working at the time. I am a Production Manager at a local seafood distributor and cant just stop in some day when its not working. With a family of 5, kids in sports, and both myself and my wife working full time jobs.... Time is at a premium to say the least. I would definitely go back to Dick Hannah Kia, but I wish the heater could of been fixed. Thanks Hollis More

A Great Car Purchasing Experience! Thank you to all of the courteous and qualified sales and finance individuals who assisted me in the purchase of my Kia Soul. Alec Crocker was my init Thank you to all of the courteous and qualified sales and finance individuals who assisted me in the purchase of my Kia Soul. Alec Crocker was my initial contact via the internet inquiry and was so nice when I arrived and the dealership and introducing me to Bob Snyder. Bob Snyder made the process very easy and pleasant and went over every detail possible during the buying process even after it was past your closing time. He never rushed to finish and wanted to make sure I was familiar with every aspect of the car and its features. Plus he followed up the next day to make sure I didn't have any questions or concerns and making sure I was enjoying my car. Initially I had been looking at a 2014 and was moving forward when, I believe it was Steve Gould, came out and told me that the deals on the 2015 models were great and I could get one of those for almost the same cost. Those are things earn my trust, respect and return business as I'm not sure other dealers would have done the same. Mark Goff also did a wonderful job as was as pleasant and helpful as well even though, as I said before, it was past your closing time and he still had one client left after myself. He was thorough and I never felt rushed at any point and he showed me the best financing option available. There was also another employee, but I can't recall her name, who also assisted me with getting a copy of my insurance card and kudos to her also for her assistance. Overall you should be very pleased with the individuals you have representing and working for your dealership as I certainly was during my purchase. More

Very easy to do business with. The salesman Lucas Davidson helped me in every way to get the vehicle I wanted. Less than 24 hours from coming to the dealership I was driving away i The salesman Lucas Davidson helped me in every way to get the vehicle I wanted. Less than 24 hours from coming to the dealership I was driving away in my new Kia Sedona. Other Dick Hannah employees - Mike Menzie and Barry Tuttle -were also easy to do business with. More

Sales Associate Bob Snyder is the best!! Went in to Dick Hannah Kia looking for a larger car to fit my growing family near closing on a Sunday. Bob came out and greeted us and listened to wh Went in to Dick Hannah Kia looking for a larger car to fit my growing family near closing on a Sunday. Bob came out and greeted us and listened to what we wanted. When all was said and done, he showed me exactly what I needed and his sales team helped make it happen on the money side. Thanks again. Will recommend to others. More

awsome This is my second cars that I bought from Curt Torson and I will buy another one within six month. I like the way Curt and his sales manager ( Dave) h This is my second cars that I bought from Curt Torson and I will buy another one within six month. I like the way Curt and his sales manager ( Dave) handle all the process the are very professional.. More

Wonderful Experience Thank you so much for such a wonderful car-buying experience. It has been almost 20 years since I purchased a new vehicle and I was surprised at how m Thank you so much for such a wonderful car-buying experience. It has been almost 20 years since I purchased a new vehicle and I was surprised at how much everything has changed for the better! Curt Torson in Sales and Mark Goff in Finance are professional, genuine and honest. They are both fabulous at customer service which is rare these days. And everyone at the dealership was great, even if it was just someone passing by with a smile or to ask if I have been helped. I will absolutely go back to Curt when I am ready to purchase again and have recommended him and Dick Hannah Kia to several friends and family members. Thank you again! More

Best car buying experience ever Chucky is a salesman that you don't see everyday. He was very helpful and honest. I told him what I was looking for and wanted to pay. I now have an Chucky is a salesman that you don't see everyday. He was very helpful and honest. I told him what I was looking for and wanted to pay. I now have an awesome new Kia Sportage. I would recommend anyone to Chucky, you will not be disappointed. More

Best experience at buying a car from a Dealership I came to Dick Hannah Kia because of my conversations with Bert over the telephone. He was very nice and not pushy. I had to delay my test drives I came to Dick Hannah Kia because of my conversations with Bert over the telephone. He was very nice and not pushy. I had to delay my test drives and Bert called to make sure all was well and set up another try.. When I went to the dealership to meet Bert he set me up with Bob Snyder to do my test drive with and to figure out which car would work for me. I left the lot in a new 2015 Kia Sportage of my choice.. My experience was very good. I wasn't pushed into a deal and all my questions were answered. It was a very pleasant experience from start to finish and I came in to the dealership because the friendly nature of Bert and was glad he had Bob be my salesman. I will recommend these to men to my friends and family More

great experience with great service ! this was our best experience we have had purchasing a new car bob and barry were very friendly and helpful I would recommend this dealership to anyo this was our best experience we have had purchasing a new car bob and barry were very friendly and helpful I would recommend this dealership to anyone looking for a new car bob worked very hard to find just what we wanted great job ! More

Great Experience My husband and I had a great experience buying our new 2015 Optima. Better than we expected. Chuckie was our salesman and we couldnt have asked for b My husband and I had a great experience buying our new 2015 Optima. Better than we expected. Chuckie was our salesman and we couldnt have asked for better guy. He was very knowledgeable and friendly. He made sure all of needs were met and questions answered. I would definitely recommend him to all my family and friends. More