
Dick Hannah Kia
Vancouver, WA
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Great experience. My salesman made it so easy. I felt like he was truly looking out for my best interest. I will definitely recommend him to my friends and family. Tha My salesman made it so easy. I felt like he was truly looking out for my best interest. I will definitely recommend him to my friends and family. Thank you so much Brian. More
Best Car Buying Experience EVER!!!!!!!!!!!!!! Chucky was very helpful. We dint feel presser at all. We really felt like he listened to what we wanted and got us exactly what we wanted. He was very Chucky was very helpful. We dint feel presser at all. We really felt like he listened to what we wanted and got us exactly what we wanted. He was very friendly and personable. He even shared a picture with us of his cute son More
Fun experience I went in to look at some of the new cars and Chucky was the one that helping me out. Very nice guy and fun to deal with. I will go back and buy the I went in to look at some of the new cars and Chucky was the one that helping me out. Very nice guy and fun to deal with. I will go back and buy the car from him agian. More
Nice and easy! Thanks to Steve Davis and Dick Hannah Kia for making my car buying experience so easy and fun. I have bought several cars in the past but this was by Thanks to Steve Davis and Dick Hannah Kia for making my car buying experience so easy and fun. I have bought several cars in the past but this was by far the best start to finish. More
Pleasant new car buying experience I initially contacted Rachel Smith and told her my wife and I wanted to buy a new Kia Soul base, either black or dark gray. We set an appointment for I initially contacted Rachel Smith and told her my wife and I wanted to buy a new Kia Soul base, either black or dark gray. We set an appointment for 6pm that evening and when we showed up Chucky had a black Soul Base ready to go! We took it for a drive and discussed the features and really got a feel for it to make sure it is what we wanted. After we made the decision to buy (we went with the dark gray Titanium color) Chucky went over some of the finer details with us and Rachel W. gave us an insurance quote. We've been with our current insurance agent for many years, but they're based in Bremerton where we lived when we first started doing business with them. I decided to switch to the Dick Hannah Insurance Agency with Allstate because I prefer dealing with people face to face and it will be convenient to consolidate all my vehicle needs under one roof. Also, Rachel W. was able to save us a nice chunk on our monthly insurance payment with Allstate. Mark Goff went through the final paperwork with us and it's weird, but even dealing with all that paperwork was a pleasant experience. The whole experience was only about 2.5 hours total, and that's with a test drive, poking around the demo, getting an insurance quote and running through all the paperwork. We got there at 6 and were gone by 8:30! Right before we left Chucky came out to our new car with us and showed us how to pair up our cell phones to the bluetooth. This is by far the best experience I've had purchasing a new car. The folks at Dick Hannah Kia are nice, helpful and so pleasant to deal with. More
Low pressure and friendly staff I traded in my 2010 Ford Focus for a 2014 Fusion and got a fair trade in price. Everyone was attentive and worked with me. One of my better car buying I traded in my 2010 Ford Focus for a 2014 Fusion and got a fair trade in price. Everyone was attentive and worked with me. One of my better car buying experiences. More
Oil changed in both of my cars Tyler was who helped us. He was very courteous and friendly. He explained what was done and did far more than what we had expected including checking Tyler was who helped us. He was very courteous and friendly. He explained what was done and did far more than what we had expected including checking air pressure in my tires. It was outstanding service. He even had both cars washed and all done in done in a timely manner. I would highly recommend this dealership. The Carnahans More
Used Car sales was excellent Randy and Curt worked as a great team, answering our questions and dealing with us in a fair and honest way. All the staff were friendly and helpful Randy and Curt worked as a great team, answering our questions and dealing with us in a fair and honest way. All the staff were friendly and helpful from greeting us at the door, offering a beverage, going over the features of the car and discussing the trade-in & price. All the options/offers were presented in an open and even manner, allowing my wife and I to examine each one without pressure and accepting the one we most preferred. We felt like we left with a fair deal on the vehicle. Additionally, we appreciated the opportunity to save on our auto insurance. This was a nice surprise to be able to lower our rates. We were not expecting this sale but like saving money. More
"A Dream shopping experience" With so much outstanding service from everyone where does one begin? Well starting with Bob Snyder, he was fantastic for me throughout the entire proc With so much outstanding service from everyone where does one begin? Well starting with Bob Snyder, he was fantastic for me throughout the entire process, From the knowledge of the vehicle I chose to ensuring everything was complete and ready for me to making the the right choice for me. With no pressure, no unexpected changes just a great pleasant buying experience that I will remember for the rest of my life. I thank you Mr. Snyder, I too am a KIA Owner and buyer for life! Assisting in my financing and choosing , Mr. Mark "Bert" Goff, bend over backwards to assist me, explaining every aspect of the contract, my responsibilities, as well as KIA's and ensuring that I fully understood said terms. Very friendly and helpful and again non pushy or pressure tactics to buy a vehicle just down right hospitality and honesty. I thank you Mr. Goff. Last but certainly not least Ms. Rachel Wanner, I would like to extend thanks to you as well for helping me choose the right policy as well as the best price for the insurance, even when i forgot some informationyou made time to assist me unscheduled and that in my book gets tremendous amount of respect. You all have made my buying experience and a most pleasant one, I and my family thank you very much. KIA Motors Management should be proud of the groups of men and women whom assisted me and as a retired Navy Veteran and now a DOD employee I assure you that I am a proud spokesman for you. Nothing is better than word of mouth for quality and great service. Very Respectfully Ronald D. More
Dealership Experience My overall experience at this dealership was a great one. Curt was great to work with and overall I felt good about my car deal. My overall experience at this dealership was a great one. Curt was great to work with and overall I felt good about my car deal. More