Dick Hannah Kia

Low pressure and friendly staff I traded in my 2010 Ford Focus for a 2014 Fusion and got a fair trade in price. Everyone was attentive and worked with me. One of my better car buying I traded in my 2010 Ford Focus for a 2014 Fusion and got a fair trade in price. Everyone was attentive and worked with me. One of my better car buying experiences. More

Oil changed in both of my cars Tyler was who helped us. He was very courteous and friendly. He explained what was done and did far more than what we had expected including checking Tyler was who helped us. He was very courteous and friendly. He explained what was done and did far more than what we had expected including checking air pressure in my tires. It was outstanding service. He even had both cars washed and all done in done in a timely manner. I would highly recommend this dealership. The Carnahans More

Used Car sales was excellent Randy and Curt worked as a great team, answering our questions and dealing with us in a fair and honest way. All the staff were friendly and helpful Randy and Curt worked as a great team, answering our questions and dealing with us in a fair and honest way. All the staff were friendly and helpful from greeting us at the door, offering a beverage, going over the features of the car and discussing the trade-in & price. All the options/offers were presented in an open and even manner, allowing my wife and I to examine each one without pressure and accepting the one we most preferred. We felt like we left with a fair deal on the vehicle. Additionally, we appreciated the opportunity to save on our auto insurance. This was a nice surprise to be able to lower our rates. We were not expecting this sale but like saving money. More

"A Dream shopping experience" With so much outstanding service from everyone where does one begin? Well starting with Bob Snyder, he was fantastic for me throughout the entire proc With so much outstanding service from everyone where does one begin? Well starting with Bob Snyder, he was fantastic for me throughout the entire process, From the knowledge of the vehicle I chose to ensuring everything was complete and ready for me to making the the right choice for me. With no pressure, no unexpected changes just a great pleasant buying experience that I will remember for the rest of my life. I thank you Mr. Snyder, I too am a KIA Owner and buyer for life! Assisting in my financing and choosing , Mr. Mark "Bert" Goff, bend over backwards to assist me, explaining every aspect of the contract, my responsibilities, as well as KIA's and ensuring that I fully understood said terms. Very friendly and helpful and again non pushy or pressure tactics to buy a vehicle just down right hospitality and honesty. I thank you Mr. Goff. Last but certainly not least Ms. Rachel Wanner, I would like to extend thanks to you as well for helping me choose the right policy as well as the best price for the insurance, even when i forgot some informationyou made time to assist me unscheduled and that in my book gets tremendous amount of respect. You all have made my buying experience and a most pleasant one, I and my family thank you very much. KIA Motors Management should be proud of the groups of men and women whom assisted me and as a retired Navy Veteran and now a DOD employee I assure you that I am a proud spokesman for you. Nothing is better than word of mouth for quality and great service. Very Respectfully Ronald D. More

Dealership Experience My overall experience at this dealership was a great one. Curt was great to work with and overall I felt good about my car deal. My overall experience at this dealership was a great one. Curt was great to work with and overall I felt good about my car deal. More

Best car buying experience ever! This was the best car buying experience I've ever had. All of these guys are awesome and I recommend everyone go to them, no pressure, so helpful and This was the best car buying experience I've ever had. All of these guys are awesome and I recommend everyone go to them, no pressure, so helpful and they listen to your needs. They will have my business for life! Thanks Dick Hannah Kia! More

Great Car Buying Experience They were very helpful from the start and I would recommend them to family and friends. Brian and Mark were able to get me a great deal with $0 down a They were very helpful from the start and I would recommend them to family and friends. Brian and Mark were able to get me a great deal with $0 down and no trade in. More

best salesman experience ive had Chucky was easy and very friendly to deal with. He made buying a new car a fun and less stressful experience for us. Much appreciated! Chucky was easy and very friendly to deal with. He made buying a new car a fun and less stressful experience for us. Much appreciated! More

Alec/Jon and Dave were awesome! I wanted to thank each and every one of you for making my lease transaction such a pleasurable experience. The whole Dick Hannah KIA team I worked wit I wanted to thank each and every one of you for making my lease transaction such a pleasurable experience. The whole Dick Hannah KIA team I worked with were so friendly and respected my time, the transaction was completed in a smooth, "quick" manner and I appreciate it. The internet interaction with Alec and Jon was so personable and productive that the time I actually spent at the dealership was minimal. Mike Menzie in the finance dept. was a pleasure to deal with and that is not always the case when it comes to the finance dept., thanks Mike! I would also like to mention that David's accent was so comforting, he is a genuine, nice man, thanks Dave!. Thanks so much and I love my new KIA! More

Best Car Buying Experience EVER I cannot say enough nice things about the team we worked with at Dick Hannah Kia. After a terrible experience at another dealership, I was not exactly I cannot say enough nice things about the team we worked with at Dick Hannah Kia. After a terrible experience at another dealership, I was not exactly in the mood to purchase a new vehicle. However, from my very first correspondence with Alec in the internet sales dept. I could already tell that this experience was going to be very different then my previous one. They were upfront on pricing from moment one. Since we live 2 hours north of the dealership, they let us work out all the financing details by phone (including a breakdown of fees, taxes etc.) so that all we had to do when we arrived was test drive the car, learn about the car's features and sign on the dotted line. Due to my husband's crazy work schedule, we couldn't get to the dealership until almost closing. Even though John, Bob & Mark had to stay past closing to complete our transaction, they NEVER once rushed us or made us feel like we were inconveniencing them. Bob took time making sure that we knew about all the features on our new car, even helping us sync up our phones to the UVO handsfree system in the car. This experience was so pleasurable, I wish we were in the market for another vehicle now so I could give them some more business. It is great to see that there are still some dealerships out there that aren't total crooks & snakes, and still believe in exceptional customer service. If buy your car anywhere else, you are an idiot! Alec, John, Bob & Mark YOU ROCK!! More