Dick Hannah Kia

Great car buying experience We went in to drive a couple of different vehicles to do some comparison shopping. Chucky was very helpful, pointing out pro/con of each car and discu We went in to drive a couple of different vehicles to do some comparison shopping. Chucky was very helpful, pointing out pro/con of each car and discussing how each car would meet our needs. When it came time to make a decision he was honest about what he thought was the best option for us and didn't try pushing us into more than we could afford. They gave us a great deal on our trade-in and the whole process was pretty painless. Thanks Dick Hannah Kia! I love my Sorrento! More

Quality with Red Carpet Treatment My visit was for a vehicle recall. The customer service started immediately with Tyler Gonzalez checking me in. He was kind, pleasant and made me feel My visit was for a vehicle recall. The customer service started immediately with Tyler Gonzalez checking me in. He was kind, pleasant and made me feel valued. While waiting I started walking around looking at vehicles. I then met Chucky. I immediately liked him. He walked with me at my pace and we just conversated about options. I was not looking for a new car as I loved my 2010 Soul (limited edition) that I had purchased there 5 years ago. Chucky was honest and had the answer to every question I had. He was no pressure take your time kind of salesman. He spoke with respect and he has an amazing personality. You can tell he loves what he does and the Dick Hannah family. Being an Administrator I was impressed with his dedication and value for his employer. Needless to say I got what I wanted and I feel like Chucky rolled out the red carpet for me. He told me he would take care of me and he did just that. I understand ball the bells and whistles on my car, paired my phone to the vehicle and is arranging for my sunroof to be put in at my convenience in my city. He made me feel valued and there were no gimmicks, no "typical care sales" experience. I felt the same way through signing my papers to talking in insurance. This is my 4th car from them and they have a customer befor life in me. More

Awesome We had the best service we have ever had they were great on getting us into a car and very nice to us, We got into the car that I have been wanting an We had the best service we have ever had they were great on getting us into a car and very nice to us, We got into the car that I have been wanting and they didn't try pushing us into some thing else. They were very nice and would recommend them to anyone ,Bob Snyder was a great help and Barry Tuttle in Financing you ROCK. More

Over all very satisfied Worked with Amanda, she was very helpful. Had a concern about a noise with the back windows down, checked it out and all was well. In an out in less Worked with Amanda, she was very helpful. Had a concern about a noise with the back windows down, checked it out and all was well. In an out in less time than anticipated. Only down side I was kind of disappointed in the hand wash, vehicle was not dried and so there were water spots on windows and mirrors. I will try again though and then if not satisfied will do myself. That being said it was great overall. More

Great car I love driving my Kia. Bob worked around my schedule and worked with me until I found "The One". I agree the paper work is crazy, but well worth it in I love driving my Kia. Bob worked around my schedule and worked with me until I found "The One". I agree the paper work is crazy, but well worth it in the end!! More

Bob Snyder was very helpful. I usually dread the whole car dealership thing, but this wasn't bad at all. I saw the car I wanted online and drove out of my way to Vancouver. I usually dread the whole car dealership thing, but this wasn't bad at all. I saw the car I wanted online and drove out of my way to Vancouver. More

I have leased from them before Good place or we wouldn't have gone back. People are nice to work with. I have to say this is just a car sales thing I don't get no matter where you g Good place or we wouldn't have gone back. People are nice to work with. I have to say this is just a car sales thing I don't get no matter where you go, why does it take so long for paperwork to get complete??? More

Great Service I had put off purchasing a new vehicle for years because of a past bad experience. I was extremely pleased with my experience this time. I located m I had put off purchasing a new vehicle for years because of a past bad experience. I was extremely pleased with my experience this time. I located my new vehicle online and made an appointment to look at it. Curt had the vehicle waiting for me to test drive within a few minutes of me showing up, and I was early! I was amazed that after I signed all the paper work Curt took the time to set up my Bluetooth and walked me through the fine details of the vehicle even though it was late and I'm sure he was ready to go home. For a change I didn't feel pressured or rushed on purchasing a new vehicle. Great job Curt and Mark! More

Disaster Averted I had a great experience with Dick Hannah today. They helped me buy what I was looking for and helped me stay within my monthly price range. Chuck w I had a great experience with Dick Hannah today. They helped me buy what I was looking for and helped me stay within my monthly price range. Chuck was an especially sweet and helpful salesman. Thanks! More

Randy Dickinson was Great I had a very pleasent time working with Randy and was able to find the perfect vehicle for myself and my wife- and our soon to be family, the Kia Soul I had a very pleasent time working with Randy and was able to find the perfect vehicle for myself and my wife- and our soon to be family, the Kia Soul. Randy was very fare and upfront with us with Pros and Cons to consider when choosing a vehicle for my new growing family. I recomend Randy Dickinson to everyone. I never felt misguided or on edge. I felt comfortable and know I made the right choice with Dick Hanah Kia * More