Dick Hannah Kia
Vancouver, WA
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The best car shopping experience. Dick Hannah Kia had exactly what we wanted for an exceptional price. Went there to get a 2016 Optima SX, ended up also getting a 2016 Sorento SX as we Dick Hannah Kia had exactly what we wanted for an exceptional price. Went there to get a 2016 Optima SX, ended up also getting a 2016 Sorento SX as well. Lucas Davidson was such a great help in deciding on what we wanted and very informative on the specifics of the two vehicles. We will definitely be recommending to others to buy their car at Dick Hannah Kia. -Levon Veils & Nancy Miranda More
Awesome Customer Service and Great Overall Experience! I have less than perfect credit, so was hesitant to go car shopping. I did some online comparisons and found Dick Hannah Kia to have a great selection I have less than perfect credit, so was hesitant to go car shopping. I did some online comparisons and found Dick Hannah Kia to have a great selection. I applied for financing online late Wednesday night. Thursday morning I received a call from Curt T of DHK. He had a few questions: What kind of car was I looking for? How much was I looking to spend? What was I comfortable spending on a car payment? Etc. I answered all of those questions. Curt called me back within hours and had a couple of possibilities. He needed some additional income verification for my 2nd job. I supplied that to him Thursday after work. I work triple shifts, Curt was able to adjust to my schedule. Friday he called and let me now that we had a lender lined up for the vehicle that I wanted at the price I was looking for within the payment range that I had specified. Saturday I test drove it. Loved it. Curt was knowledgeable about the vehicle. Educated me about some of the tech options and ensured that my interactions with others at the dealership were smooth. I met with DHK’s in house insurance lady Kimberly. Although I decided to stick with my insurance company, our time together was pleasant and we shared some laughs. She was very professional. When it came time to sign the contracts, Troy was informative and knowledgeable taking the time to explain each page. The auto sales industry often gets a bad rap. In the past there may have been good reason for that. I, myself have a story or two. I can tell you that my experience at Dick Hannah Kia in Vancouver was EXCELLENT. There is no more need to dread car shopping. Look forward to it and let these professionals guide you to your new car. You won’t regret it! More
Excellent Dealership Have purchased 2 of my vehicles here and now my sister just bought hers there . Excellent customer service. Answered any questions we had and extre Have purchased 2 of my vehicles here and now my sister just bought hers there . Excellent customer service. Answered any questions we had and extremely helpful. More
Went to ask a couple questions about the Soul EV I went in to ask a few questions about the Soul EV...My partner and I had been discussing about replacing his car with a car that is more enviromently I went in to ask a few questions about the Soul EV...My partner and I had been discussing about replacing his car with a car that is more enviromently friendly. We have bought a few automobiles from Dick Hannah Kia in the past and they are TERRIFIC to deal with. To make a long story short, I taked with John Pelley, and got some good information from Steve and Ray that made our decision easier to make to go ahead and make our choice to lease this vehicle..All of the Dick Hannah Family at the Kia dealership are a wonderful bunch to work with and make what use to be a chore to purchase a new vehicle a plesant experience each and every time...YOU GUYS ROCK, and have made Customers for Life... More
Matt favre, John pelley Everyone has heard the horror stories of "used car salesmen" who push, lie, steal and not have your interest at heart.. Matt favre at dick Hannah de Everyone has heard the horror stories of "used car salesmen" who push, lie, steal and not have your interest at heart.. Matt favre at dick Hannah dealership was THE salesman that changed my entire perception and overall experience of buying a car. Matt was honest with me, patient and knowledgable. As a business owner, I myself need to trust the people I do business with.. Let's just say look no further- you can trust Matt. Now Matt, although I am sure he can do it all by himself- does lean on John in financials to make the sale possible. The extra length this man went for me and the time he put into my situation is beyond measurable. From remembering my name to the continued smiles I received from both men it all made the difference. At dick Hannah Kia I bought my first car, I even bought my second car.. And I will confidently buy all my cars to come. Thank you Matt and John! that has made an impact on who they are, whether it is a parent, coach, sibling, or teacher. I was lucky; I ha More
Painless experience I had been looking for a used/new car for a few months and finally found the best of both worlds? I used their web site and viewed their used cars. It I had been looking for a used/new car for a few months and finally found the best of both worlds? I used their web site and viewed their used cars. It is really simple to use and made the process easy. I wanted a car in price range of 12-15k. I happened to find a used vehicle with less than 15000miles on it. I contacted Steve Davis using the chat button. I arrived at the dealership, took a 30 minute test drive and decided on the car. No need to haggle on the price as it was a good deal for both of us. Signed and drove away in about 2 hours. Steve took his time and didn't try to rush the test drive which I appreciated. No financing issues, just lots of paperwork, Barry was efficient at explaining all aspects of the lending. I would recommend this KIA dealer over any in the Portland market. This is my 2nd Kia from Dick Hannah. Love this brand. They stand behind Believe in nice policy. More
Patience.Very respectful. They are wonderful sales people and willing to work with ever in your agenda.I had a goid experience with the test drive and got what i came for. They are wonderful sales people and willing to work with ever in your agenda.I had a goid experience with the test drive and got what i came for. More
Great Job I came in to lease a Sorento. I left with a Soul. My experience was really great. I came in with less than perfect credit and a trade in that was diff I came in to lease a Sorento. I left with a Soul. My experience was really great. I came in with less than perfect credit and a trade in that was difficult to work with. I couldn't qualify for the lease or the Sorento but, that didn't stop Curt and his team. They bent over backwards to find a car and a price that I could work with. I left the dealershiphone with a Soul that, I absolutely love, with payments that I could work with and we're less than I was hoping for. Thank you Guys. More
Wonderful, speedy top notch service Thank you Matt for a wonderful experience. You and your team were such a pleasure to work with. We came in and the car was ready for us to look at and Thank you Matt for a wonderful experience. You and your team were such a pleasure to work with. We came in and the car was ready for us to look at and drive. Financing was quick and easy. We will be back for another car soon! More
Fast, Friendly and professional Had a nice car buying experience.It was nice to have no pressure to add anything I did not desire. I would recommend the dealer and salesman again w Had a nice car buying experience.It was nice to have no pressure to add anything I did not desire. I would recommend the dealer and salesman again with out hesitation. More