Dick Hannah Kia

took a month to get an answer about a warrenty repair We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may We drove around for a month while Dick Hannah Kia tried to decide if the crack in our windshield was a warranty item, which they suggested it well may be. We kept calling and getting no return calls, then I called the service manager who also failed to call me back. A MONTH after they said pictures had to be sent to kia they changed the story to a man would look at it on Friday. We waited a month to be told no. I called a auto glass company in Vancouver they said they would look at it next week and tell me when they look if it is a stress crack. So why did I have to wait a month? We have bought 3 cars from you people and our daughter one also and I have never seen it this bad, and I do mean bad. If there were 2 kia shops in this town you would be off my list forever..... More

New car, new experience From the moment we walked on the car lot, to the end of the transaction, we were treated like humans. Chucky was professional, down to earth, didn't s From the moment we walked on the car lot, to the end of the transaction, we were treated like humans. Chucky was professional, down to earth, didn't sold us what we couldn't afford, they have done more for us than what we expected. I was mortified of looking around for a car, but Chucky was honest, told us what we could do and we couldn't, he made it all happen for us when we had very little hope. He took the time, got to know us, he made it personable. We didn't buy the most expensive car, yet we were treated with respect, and no difference. Highly recommend, easy to deal with, from the sales to the financial person, we encountered the same courtesy and integrity. When we left the dealership, we acquired a new car and a friend! Thank you again. More

Great Service Curt and David were great. Answered all of my questions and helped me get the right car for me and within the price range I was hoping for. Curt and David were great. Answered all of my questions and helped me get the right car for me and within the price range I was hoping for. More

Friendly staff Chucky was a pleasure to work with. He listened to our family's needs and knew excately what would work for us. He was patient with us when our 2 mon Chucky was a pleasure to work with. He listened to our family's needs and knew excately what would work for us. He was patient with us when our 2 month old started crying. He even pushed the baby around in the stroller while I was on the phone with the insurance company. Could not have asked for a friendlier salesman. More

Car purchase Chucke was awesome, I have worked with several sales associate,but I have to say none was as nice as Chucke I sure hope his management team know what Chucke was awesome, I have worked with several sales associate,but I have to say none was as nice as Chucke I sure hope his management team know what a good employee they have . Thank you Chucke More

Great Experience Across the Board Chucky was my salesman and he was genuine and listened. Barry was my finance man and he was clear and helpful. John was the sales manager and he was f Chucky was my salesman and he was genuine and listened. Barry was my finance man and he was clear and helpful. John was the sales manager and he was flexible and accommodating. Buying a car is a daunting event and the team I worked with were all great. I like to buy cars and this was my best experience! Rachel the GM has a great team. More

Fun times ahead Sales and Management team work together well to make our new car buying experience a fun time... Not to mention the beautiful cares they have to offe Sales and Management team work together well to make our new car buying experience a fun time... Not to mention the beautiful cares they have to offer, with all the bells and whistles. So why not ENJOY your new car shopping experience. Have some FUN. More

Thankfull Very helpful , great all around experience! The sales team was courteous , polite and very helpful with all my questions . Thank you to the team of Di Very helpful , great all around experience! The sales team was courteous , polite and very helpful with all my questions . Thank you to the team of Dick Hannah For a great night! More

Great people to work with! Ray and the team at Dick Hannah made my car buying experience easy. They showed they cared about my needs, listened, and made sure I was making the be Ray and the team at Dick Hannah made my car buying experience easy. They showed they cared about my needs, listened, and made sure I was making the best choice. I highly recommend heading their way if you are looking to buy a new car! More

Loved my experience! I came in to Dick Hannah Kia to look for a reliable safe car and that very same day within an hour i was approved and searching for my new car. My sal I came in to Dick Hannah Kia to look for a reliable safe car and that very same day within an hour i was approved and searching for my new car. My sales consultant Danny, who had helped my two daughters purchase their cars couldnt have been more helpful and nice. He not only listened to my needs and concerns but he asked questions to get to know me in order to find the perfect car and he did! He placed me in a 2016 Toyota Camry and I couldn't be happier. Thank you Danny Moreno and thank you Dick Hannah for making my process easy and fast! More