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Dick Hannah Kia

Vancouver, WA

4.8
1,273 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,273 reviews

April 14, 2017

Awesome!!! I have to first state the corps group of Matt, Jon and Mark are just amazing! They were professional, courteous, knowledgeable, and personable. It hon More

by bdwhitehill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in finance/sales, Jon Pelley, Matt Favre
Apr 18, 2017 -

Dick Hannah Kia responded

Thank you for your positive review! We appreciate your business and sharing your experience. We look forward to taking care of all of your automotive needs! Rachel Smith, General Manager

April 13, 2017

Wonderful experience! The salesman, Curt, was very helpful and easy to work with. He had the vehicles ready for me to test drive before I arrived (after a brief conversatio More

by Louisianagrl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Pelley, Curt Torson
Apr 18, 2017 -

Dick Hannah Kia responded

Thank you for sharing your experience! We appreciate your business and I am glad we were able to exceed your expectations! Congratulations~ Rachel Smith, General Manager

April 12, 2017

EXCELLENCE!!!!!!!!!! VERY HELPFUL, FRIENDLY, PROFESSIONAL, AND PATIENT IN WORKING WITH CUSTOMERS. COME ONE COME ALL TO DICK HANNAH KIA AND FEEL THE EXPERIENCE............. More

by Ului92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Torson
Apr 18, 2017 -

Dick Hannah Kia responded

Thank you!!! We appreciate your kind words. Enjoy~ Rachel Smith, General Manager

April 04, 2017

Curt was great....lots of help and professionalism! Everyone at the dealership displayed a sincere friendliness and made us feel at home. Most important... this is our 5th KIA and they all have perform More

by Ohio BUCKEYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Torson
Apr 18, 2017 -

Dick Hannah Kia responded

Wow! 5 Kia's, that's great! Thank you for choosing Dick Hannah Kia, we appreciate your business. Rachel Smith, General Manager

April 02, 2017

Sales and financial experience. My rating is based on salesmanship and financial of both Curtis and Bob. Their knowledge and friendliness was a relaxing experience for me. I NEVER fe More

by DLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Torson
Apr 18, 2017 -

Dick Hannah Kia responded

Thank you for choosing Dick Hannah Kia! We appreciate your review of our staff and your experience. Rachel Smith, General Manager

March 27, 2017

Outstandingly Helpful! As a first time shopper I was nervous to make sure everything went smoothly! Everyone that I met seemed genuinely invested in helping me make sure I g More

by redrose112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson
Apr 18, 2017 -

Dick Hannah Kia responded

Thank you for sharing your experience. We appreciate the opportunity to earn your business. Congratulations! Rachel Smith, General Manager

March 25, 2017

Very happy with buying experience at Dick Hannah Kia I am so happy with my new 16 optima sxl and the value I got in the deal. I feel got a luxury sport car for a real bargain price. Matt was real friend More

by Turby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Favre
Apr 18, 2017 -

Dick Hannah Kia responded

Congratulations on your new Optima! We appreciate your loyalty to Dick Hannah Kia- Thank you for choosing us again! Enjoy~ Rachel Smith, General Manager

February 27, 2017

Awesome car buying experience!! 3rd car purchased from Dick Hanna. Always a great experience. Will be back, and get a trade in on something new. I would recommend these guys to anyon More

by Walter Langford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson, Curt Torson
Feb 27, 2017 -

Dick Hannah Kia responded

Thank you Walter for sharing your great experience at Dick Hannah Kia! We appreciate the opportunity to earn your business for a 3rd time!!! Congratulations~ Enjoy Rachel Smith, General Manager

February 27, 2017

Non-Trustworthy Service Center I brought my 2004 Dodge Ram in there for an oil change and also for you guys to repair a leak in my power steering. The leak was a warranty repair fr More

by Cordova64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Devin Henry
Feb 27, 2017 -

Dick Hannah Kia responded

Eric- I discussed your previous email with Devin, and apologize he was not able to satisfy you this morning. We did discuss the brake light recommendation, and found it was human error. Additionally, we will recommend services based upon the miles on your vehicle. We understand your frustrations and are using this instance as a training example for our staff. Please let me know if you would like to take advantage of the "mini detail" Devin offered you this morning. We would love the opportunity to correct this situation. Please feel free to reach out to me directly with any questions or concerns you may have. Thank you- Rachel Smith, General Manager

February 25, 2017

Great purchase experience! Bob and Richard were excellent associates. They were extremely helpful and very accommodating. They cared greatly for my grandmother who purchased a n More

by HAL STOKES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Chin, Bob Snyder
Feb 27, 2017 -

Dick Hannah Kia responded

Thank you for sharing your experience. We appreciate the opportunity to earn your grandmother's business. Enjoy- Rachel Smith, General Manager

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