Dick Hannah Kia

This past summer we purchased a 2024 Kia Seltos from Hannah. At the correct mileage interval we took the car in for service. After we got home the car was still prompting us that it needed service as t Hannah. At the correct mileage interval we took the car in for service. After we got home the car was still prompting us that it needed service as the "reminder" was not reset. I took it in to have it reset and they said they cannot do it. It is an issue with Kia. After browsing the internet it looks like this is not an uncommon problem, not just with the Seltos but other models as well. Just took it back to Hannah for it's second service and the same issue persists. Were they aware of the issue when we bought the car? I don't know. Are they still selling Kias knowing that there is this issue? I don't know. "Believe In Nice?" I don't think so. More

Incredibly friendly staff who did a lot to work with my parameters on trading in my vehicle. Very happy with the change of vehicle and my overall experience, Anthony was an excellent source of help! parameters on trading in my vehicle. Very happy with the change of vehicle and my overall experience, Anthony was an excellent source of help! More

Anthony went above and beyond for me and my wife! ! The entire dealership did!! We walked in facing some tough obstacles but they helped us work through them and when all was said and done , we drove ! The entire dealership did!! We walked in facing some tough obstacles but they helped us work through them and when all was said and done , we drove home in a brand new car! More

Mo Eaton at Hannah Kia was fabulous! He listened to us and found perfect car He listened to us and found perfect car More

They were fast and friendly. I appreciate the salesman Anthony who helped us. My brother has a learning disability and most times sales people ignor him even thoughhe it is him t I appreciate the salesman Anthony who helped us. My brother has a learning disability and most times sales people ignor him even thoughhe it is him that is making the sale. He was kind and patient with him and spoke to him. More

My salesman, Anthony was very helpful and friendly and very knowledgeable about the vehicle I bought. Kelsi in finance was very helpful, friendly and so easy to work with. Together they made my car buying very knowledgeable about the vehicle I bought. Kelsi in finance was very helpful, friendly and so easy to work with. Together they made my car buying experience a real joy 😊 More

Anthony did a great job helping me in a situation that was most likely a uncommon one and did it with such excellence was most likely a uncommon one and did it with such excellence More

Overall very positive experience. Anthony did great with answering all questions. Negotiations were very painless and I was satisfied with my final price. Didn't feel any pressure at Anthony did great with answering all questions. Negotiations were very painless and I was satisfied with my final price. Didn't feel any pressure at all More

My service manager was Devin. I brought in a 2016 Kia Forte that had a strong vibration in the steering wheel and even in the front bucket seats while at a stop, car in gear (D) a I brought in a 2016 Kia Forte that had a strong vibration in the steering wheel and even in the front bucket seats while at a stop, car in gear (D) and foot on brake. After a week I was told that it probably was a brake issue perhaps a warped rotor?? Obviously this was not the issue as the car was at a complete stop and just idling. Another week in the service department and it was diagnosed that a faulty alternator or A/C compressor was causing the vibration and an estimate of repair costs around $2000.00. At this time having no confidence in the service dept I returned it to the dealership in Salem OR where I had purchased it a couple months before. Within a couple days they had determined the source of the vibration. They knew it was not the alternator or A/C compressor because they had earlier pulled the belt powering these and confirmed the vibration was still there. They looked at engine and transmission mounts and found a broken transmission mount - replaced it an vibration was gone. Thanks to them I didn't spend $2000+ on replacement of alternator and A/C recommended by Dick Hannah Kia. More

We have been looking for a vehicle for a couple of weeks and the one we wanted was just coming off the truck. The process was so seamless a f they listened to what we wanted. and the one we wanted was just coming off the truck. The process was so seamless a f they listened to what we wanted. More