Dick Hannah Kia
Vancouver, WA
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Anthony went above and beyond for me and my wife! ! The entire dealership did!! We walked in facing some tough obstacles but they helped us work through them and when all was said and done , we drove ! The entire dealership did!! We walked in facing some tough obstacles but they helped us work through them and when all was said and done , we drove home in a brand new car! More
They were fast and friendly. I appreciate the salesman Anthony who helped us. My brother has a learning disability and most times sales people ignor him even thoughhe it is him t I appreciate the salesman Anthony who helped us. My brother has a learning disability and most times sales people ignor him even thoughhe it is him that is making the sale. He was kind and patient with him and spoke to him. More
My salesman, Anthony was very helpful and friendly and very knowledgeable about the vehicle I bought. Kelsi in finance was very helpful, friendly and so easy to work with. Together they made my car buying very knowledgeable about the vehicle I bought. Kelsi in finance was very helpful, friendly and so easy to work with. Together they made my car buying experience a real joy 😊 More
Overall very positive experience. Anthony did great with answering all questions. Negotiations were very painless and I was satisfied with my final price. Didn't feel any pressure at Anthony did great with answering all questions. Negotiations were very painless and I was satisfied with my final price. Didn't feel any pressure at all More
My service manager was Devin. I brought in a 2016 Kia Forte that had a strong vibration in the steering wheel and even in the front bucket seats while at a stop, car in gear (D) a I brought in a 2016 Kia Forte that had a strong vibration in the steering wheel and even in the front bucket seats while at a stop, car in gear (D) and foot on brake. After a week I was told that it probably was a brake issue perhaps a warped rotor?? Obviously this was not the issue as the car was at a complete stop and just idling. Another week in the service department and it was diagnosed that a faulty alternator or A/C compressor was causing the vibration and an estimate of repair costs around $2000.00. At this time having no confidence in the service dept I returned it to the dealership in Salem OR where I had purchased it a couple months before. Within a couple days they had determined the source of the vibration. They knew it was not the alternator or A/C compressor because they had earlier pulled the belt powering these and confirmed the vibration was still there. They looked at engine and transmission mounts and found a broken transmission mount - replaced it an vibration was gone. Thanks to them I didn't spend $2000+ on replacement of alternator and A/C recommended by Dick Hannah Kia. More
We have been looking for a vehicle for a couple of weeks and the one we wanted was just coming off the truck. The process was so seamless a f they listened to what we wanted. and the one we wanted was just coming off the truck. The process was so seamless a f they listened to what we wanted. More
I absolutely love my new 2024 Carnival SX Prestige ! !❤️ Best car buying experience ever Knowledgeable, no pressure sales rep (Lucas Davidson) made test driving, pricing, and purchasing the vehicle I wa !❤️ Best car buying experience ever Knowledgeable, no pressure sales rep (Lucas Davidson) made test driving, pricing, and purchasing the vehicle I wanted a no hassle experience. Fastest and easiest purchase of a new car I have ever had. We were very satisfied with the results. More
Excellent Dealership! From the moment I walked in through their doors to when they were putting the temporary tags on my truck, the process is exactly what I hoped for. From the moment I walked in through their doors to when they were putting the temporary tags on my truck, the process is exactly what I hoped for. They knew their trucks inside and out, the warranties, the financial process inside and out, and really were patient and courteous the entire time. If/when my business needs another vehicle, it’s reassuring to know I have a place to go now. More