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Dick Hannah Kia
Vancouver, WA
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
June 27, 2018
There is no such thing as "express service" There is no reason for an "express service" option at this dealership. Without an appointment, it is impossible to get in for service, even as a multi There is no reason for an "express service" option at this dealership. Without an appointment, it is impossible to get in for service, even as a multiple-repeat customer. I called prior to showing up and they said "there's no appointment needed for an oil change. Just come into our express lane. When I showed up, they stated (rudely) that they were "booked" through 6pm. The service personnel at the dealership claimed it was a "call center" issue that I was told I could show up without an appointment. Go across the street to the Honda dealer They were polite and fit me into their schedule in minimum time. A+ to Dick Hannah Honda. F to Dick Hannah Kia... if this keeps up, I'm buying a Honda next time... More
by Justlookingforservice
Employees Worked With
Thomas George, Devin Henry
June 07, 2018
Super simple Kia has been contacting me for months about trading in my ‘17 Sportage SX Turbo. I wanted to lower my payment somehow, so when I took it in for its 15 Kia has been contacting me for months about trading in my ‘17 Sportage SX Turbo. I wanted to lower my payment somehow, so when I took it in for its 15k mike checkup, I decided to see what kind of offer I could get. Ray showed me a 2018 Sportage and 2018 Niro Touring. I decided to take the Niro for a test drive, since I pretty much knew how the Sportage would perform. The Niro isn’t as peppy as my Sportage, but I didn’t care. I really liked the way it handled, and how I fit in it. They let me take it home to show my husband and he told me to go for it! What sold me was how I liked driving it, the price, and the mileage. At the end of the deal, I got a car that literally doubled my MPG, lowered my payment by almost $80, and saved me a couple of hundred dollars on my insurance. The transaction was quick and easy. We were at the dealership for less than two hours. Thanks, Dick Hannah Kia and Ray Newton’ More
by tbarber515
Employees Worked With
David Wakeman, Ray Newton
June 07, 2018
Lucas is the bomb!! Lucas and team were very patient and amazing with us. He asked enough to know exactly what we were both looking for. And I got my RED car. Need I say Lucas and team were very patient and amazing with us. He asked enough to know exactly what we were both looking for. And I got my RED car. Need I say more🤗 More
by Joanh
Employees Worked With
Dakota, Rachel Smith, Lucas Davidson, David Wakeman, Devin Henry
May 28, 2018
3rd car with Hannah! Love these guys. 💚 Lucas is my man and I couldn’t be happier with his customer service. He always goes the extra mile for me! Love these guys. 💚 Lucas is my man and I couldn’t be happier with his customer service. He always goes the extra mile for me! More
by Marjediger
Employees Worked With
Lucas Davidson
May 27, 2018
Excellent service They will do whatever they can to help you purchase the car that you like, they give out great service, have great staff, and reasonable prices. They They will do whatever they can to help you purchase the car that you like, they give out great service, have great staff, and reasonable prices. They also dont pressure you into buying something that you don't like, unlike other dealerships. I also appreciate Domnic Pinzone for going the extra mile on his great service. More
by Savie96
Employees Worked With
Domnic Pinzone
May 21, 2018
Poor service Made an APPOINTMENT for my new Kia for 11:00 for an oil change. When we got there we were told they needed it all afternoon! We live in Kelso, 45 min Made an APPOINTMENT for my new Kia for 11:00 for an oil change. When we got there we were told they needed it all afternoon! We live in Kelso, 45 minutes away! Rediculous that you have an appointment yet they can’t do it for hours. They just lost a service customer More
by Pjorg
Employees Worked With
Devin Henry
May 20, 2018
Amazing Experience Honestly super thankful to be valued as a customer. I’m so happy to finally be part of the Kia family! Couldn’t of made car shopping any easier, thank Honestly super thankful to be valued as a customer. I’m so happy to finally be part of the Kia family! Couldn’t of made car shopping any easier, thank you for being patient and getting me into a beautifully reliable car! More
by leekay
Employees Worked With
Steve Davis, David Wakeman, Matt Favre
May 20, 2018
Unexpectedly Satisfied Buyers After having a horrible experience with Kia of Portland we pulled up to Dick Hannah Kia and there was Curt. Curt approached us as we were walking up t After having a horrible experience with Kia of Portland we pulled up to Dick Hannah Kia and there was Curt. Curt approached us as we were walking up to the dealership, he was calm not pushy in the least and made us feel comfortable and that our wants and needs were met. He spent all day making the best deal he could with us. We walked out DHK very happy and feel that Curt and the entire team worked extremely hard for us and will always recommend DHK. Thank you Curt for making me realize that there are nice salesmen out there and working with the customers and enjoying your job makes a huge difference in long term businesses continuity. 😊 More
by A & W
Employees Worked With
Bob Snyder, Curt Torson
May 18, 2018
Purchase New Car This is the third car I have bought from Dick Hannah Kia and fourth car from Dick Hannah (VW). They are very helpful and explain every process to you. This is the third car I have bought from Dick Hannah Kia and fourth car from Dick Hannah (VW). They are very helpful and explain every process to you. I feel they listen to your situation and do everything they can to make it fit. Ray from Kia was wonderful, kept me entertained during the waiting periods. More
by shellikallie
Employees Worked With
David Wakeman, Ray Newton
May 15, 2018
Wonderful experience Lucas, Mike and David were so easy to deal with. Lucas my salesperson spent an hour showing me all about my new kia sportage.... My sister Erin bought Lucas, Mike and David were so easy to deal with. Lucas my salesperson spent an hour showing me all about my new kia sportage.... My sister Erin bought a new kia sportage a week before and recommended Dick Hannah, they do believe in nice!!!! More
by kkmtrg123
Employees Worked With
Lucas Davidson, David Wakeman, Mike Menzie
