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Dick Hannah Kia
Vancouver, WA
1,278 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,278 reviews
August 13, 2018
Excellent customer service Being a first time new car buyer was intimidating but this was a wonderful experience. Everyone who helped us was very helpful, understanding and pati Being a first time new car buyer was intimidating but this was a wonderful experience. Everyone who helped us was very helpful, understanding and patient. More
by Dono7
Employees Worked With
Lucas Davidson
August 10, 2018
Patient and Not Pushy! I've never looked forward to going car shopping because it all takes so long and the sales people are pushy or impatient. Over the last 6months I boug I've never looked forward to going car shopping because it all takes so long and the sales people are pushy or impatient. Over the last 6months I bought my wife a 2016 Kia Optima & I helped my Mom and Dad buy their first New car, a 2018 Kia Forte. I first worked with Autumn and then came back again looking for her specifically. The main reason was because she's not pushy or impatient. She was easy going, informative, and extremely helpful. When I come back for my next car, I hope I get to work with her again. People like her, don't come around very often. Thank you Autumn for being AWESOME! More
by Larry
Employees Worked With
Autumn Knepper
July 28, 2018
Great experience! A huge thank you to Dick Hannah Kia we had a great experience buying our new 2019 Kia Soul they helped us pick out just the right car for us A big sh A huge thank you to Dick Hannah Kia we had a great experience buying our new 2019 Kia Soul they helped us pick out just the right car for us A big shout out to Lucas Davidson and the rest of the team! More
by Ashleemkj
Employees Worked With
Robert shearer, Lucas Davidson, Derick Crumpacker
July 20, 2018
Excellent service Randy was friendly, knowledgeable, and helpful. He worked hard to make us happy. We had a great experience buying our new Sorento SX. Del also worked Randy was friendly, knowledgeable, and helpful. He worked hard to make us happy. We had a great experience buying our new Sorento SX. Del also worked hard to get us a great rate. More
by Markdebkennedy
Employees Worked With
Jim finance, Ray Newton, Del Graven, Randy Menzie
July 08, 2018
Dick Hannah Kia Dealership car review Matt is amazing. No pressure, very professional. He listens to your needs. He's very honest and trustworthy. Thank you Matt and Dick Hannah Kia. Matt is amazing. No pressure, very professional. He listens to your needs. He's very honest and trustworthy. Thank you Matt and Dick Hannah Kia. More
by Kia,carrie77
Employees Worked With
Jim montgomery, David Wakeman, Matt Favre
June 27, 2018
There is no such thing as "express service" There is no reason for an "express service" option at this dealership. Without an appointment, it is impossible to get in for service, even as a multi There is no reason for an "express service" option at this dealership. Without an appointment, it is impossible to get in for service, even as a multiple-repeat customer. I called prior to showing up and they said "there's no appointment needed for an oil change. Just come into our express lane. When I showed up, they stated (rudely) that they were "booked" through 6pm. The service personnel at the dealership claimed it was a "call center" issue that I was told I could show up without an appointment. Go across the street to the Honda dealer They were polite and fit me into their schedule in minimum time. A+ to Dick Hannah Honda. F to Dick Hannah Kia... if this keeps up, I'm buying a Honda next time... More
by Justlookingforservice
Employees Worked With
Thomas George, Devin Henry
June 07, 2018
Super simple Kia has been contacting me for months about trading in my ‘17 Sportage SX Turbo. I wanted to lower my payment somehow, so when I took it in for its 15 Kia has been contacting me for months about trading in my ‘17 Sportage SX Turbo. I wanted to lower my payment somehow, so when I took it in for its 15k mike checkup, I decided to see what kind of offer I could get. Ray showed me a 2018 Sportage and 2018 Niro Touring. I decided to take the Niro for a test drive, since I pretty much knew how the Sportage would perform. The Niro isn’t as peppy as my Sportage, but I didn’t care. I really liked the way it handled, and how I fit in it. They let me take it home to show my husband and he told me to go for it! What sold me was how I liked driving it, the price, and the mileage. At the end of the deal, I got a car that literally doubled my MPG, lowered my payment by almost $80, and saved me a couple of hundred dollars on my insurance. The transaction was quick and easy. We were at the dealership for less than two hours. Thanks, Dick Hannah Kia and Ray Newton’ More
by tbarber515
Employees Worked With
David Wakeman, Ray Newton
June 07, 2018
Lucas is the bomb!! Lucas and team were very patient and amazing with us. He asked enough to know exactly what we were both looking for. And I got my RED car. Need I say Lucas and team were very patient and amazing with us. He asked enough to know exactly what we were both looking for. And I got my RED car. Need I say more🤗 More
by Joanh
Employees Worked With
Dakota, Rachel Smith, Lucas Davidson, David Wakeman, Devin Henry
May 28, 2018
3rd car with Hannah! Love these guys. 💚 Lucas is my man and I couldn’t be happier with his customer service. He always goes the extra mile for me! Love these guys. 💚 Lucas is my man and I couldn’t be happier with his customer service. He always goes the extra mile for me! More
by Marjediger
Employees Worked With
Lucas Davidson
May 27, 2018
Excellent service They will do whatever they can to help you purchase the car that you like, they give out great service, have great staff, and reasonable prices. They They will do whatever they can to help you purchase the car that you like, they give out great service, have great staff, and reasonable prices. They also dont pressure you into buying something that you don't like, unlike other dealerships. I also appreciate Domnic Pinzone for going the extra mile on his great service. More
by Savie96
Employees Worked With
Domnic Pinzone
