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Dick Hannah Kia

Vancouver, WA

4.8
1,278 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,278 reviews

January 13, 2020

Outstanding dealership. my wife and I were treated with professionalism and courtesy. Matt did a great job on getting us a fantastic deal on a new Sorento. I was so impressed with the deals that I went bac More

by Dann B
Recommend Dealer
Yes
Employees Worked With
Matt Favre, David Ericcsen, Troy Costa
Jan 16, 2020 -

Dick Hannah Kia responded

Matt and our Kia family thank you for allowing us to earn your business! We wish you and your wife many happy miles of smiles!

January 12, 2020

First Class Experience After my 2012 Optima was totaled in early December, there was no doubt I was headed back to Dick Hannah Kia for my replacement vehicle. Their friendl More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson, Randy Menzie, Troy Costa, Paul Nickolas
Jan 16, 2020 -

Dick Hannah Kia responded

We are sorry to hear about your previous Optima but we are glad you are ok and that Randy and our team could help find your new Kia! Thank you for choosing us!

January 10, 2020

We needed to buy a second car quickly and stopped in at Dick Hannah Kia to test drive a vehicle posted online. That vehicle was not at the Vancouver location and Brian quickly assessed our needs and showed More

by Chaya
Recommend Dealer
Yes
Employees Worked With
Brian Johnson, Randy Menzie
January 08, 2020

Sold me a used car with an undisclosed accident even after I asked twice if it had ever been wrecked. It did not show up on thier carfax but after being told by carmax it was in an accident I was able t More

by whitcherbenjamin
Recommend Dealer
No
Employees Worked With
Curt Torson
Feb 24, 2022 -

Dick Hannah Kia responded

We appreciate you sharing your experience as it is very important to us. Please never hesitate to contact our General Sales Manager, Billy Joseph, if we can answer any questions or be of any assistance in the future. 360-944-3346

Feb 24, 2022 -

whitcherbenjamin responded

By responding two years later is a perfect example of how bad your customer service is the car is gone already so eat xxxx and die mother xxxxer.

January 08, 2020

I had my car stolen & was having a nightmare experience with my insurance company. I decided to get a new car ASAP and Randy and the rest of the team were truly amazing. They went out of their way to find More

by Connie Colley
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson, Mike Menzie, Randy Menzie, David Ericcsen
Jan 09, 2020 -

Dick Hannah Kia responded

Hello Connie, we are so pleased to hear we provided you with the best car buying experience! We do hope we can be of assistance in the future. Take care!

December 27, 2019

Very friendly and made everything I asked for happen!! Got the car I wanted at the payments I wanted. Even made sure he found me all weather mars before I left More

by cheforegon
Recommend Dealer
Yes
Employees Worked With
Randy Menzie
December 07, 2019

Buying a car at Dick Hannah Kia I had a great experience at Dick Hannah Kia this week. I worked with Alex Jensen. He was very patient and willing to answer any question I might hav More

by vanessak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Jensen (Sales), Matt Favre, Devin Henry, Josh Mendoza
Dec 11, 2019 -

Dick Hannah Kia responded

Hi Vanessa! We're so happy we were able to help you out! We hope you are enjoying your brand new vehicle! We look forward to your next visit! Take care!

November 27, 2019

Amazing experience with Lucas and the purchase of our new telluride! Highly recommend the team here! Stoked!!! From start to finish they made buying our new car easy and enjoyable! More

by Robertm
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson, David Ericcsen
Nov 28, 2019 -

Dick Hannah Kia responded

Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2019

I had a wonderful experience at Dick Hannah Kia today. Everyone was polite and went out of their way to make this sale go thru. I will definitely go back to them in the future. More

by 2catwoman1113
Recommend Dealer
Yes
Employees Worked With
Derick Crumpacker, Jordan Green, Paul Halama, Mike Phillips, David Ericcsen, Troy Costa
Nov 26, 2019 -

Dick Hannah Kia responded

Thank you for choosing Dick Hannah Kia! Our entire team appreciates the opportunity to earn your business and we hope you enjoy your vehicle for years to come!

November 12, 2019

Matt was truly outstanding We had a great experience at Dick Hanna Kia. Matt was exceptional nd a real pleasure to deal with. David and Kelsey were also outstanding. All the p More

by Pat and Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wakeman, Matt Favre, Kelsey Evensen
Nov 14, 2019 -

Dick Hannah Kia responded

Hi, thank you for taking the time to highlight some of our staff for their excellent work! We're happy to hear you had a great experience with us. If there is anything else we can do to assist you, please let us know!

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