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Dick Hannah Kia

Vancouver, WA

4.8
1,273 Reviews

3400 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 1,273 reviews

February 09, 2020

David Holt was fabulous to work with. He was not overly pushy but kept in contact with me as I was making up my mind. Would definitely recommend! More

by Deawilli71
Recommend Dealer
Yes
Employees Worked With
David Holt
Feb 24, 2022 -

Dick Hannah Kia responded

Thank you so much! We appreciate you choosing us!

February 05, 2020

Easiest car buying experience we've ever had We went through the COSTCO auto program knowing what kind of car we wanted. The process was so simple once we were referred to Dick Hannah Kia. We w More

by DougDebby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Holt, David Ericcsen
February 05, 2020

Easiest experience I've ever had Called and Connor got right on what I wanted asap. That very same day (and I called in the afternoon) I was driving there to get what I wanted. The More

by Shelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Murphy
Feb 24, 2022 -

Dick Hannah Kia responded

Thank you Shelly! We appreciate the wonderful review and hope you are still loving your vehicle!

February 05, 2020

New Record! Started the car buying process online around 10pm last night, and by 1pm today I was driving off the lot. SOOO much easier than the "good ol' days", w More

by laceygirl81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Favre, Paul Nickolas
January 21, 2020

Easy lease process Came in with expectations, only had to with one person, simplest leasing/buying process ever. The whole process took less than 2 hours. I would highly More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Favre
Feb 24, 2022 -

Dick Hannah Kia responded

We love to hear this! We all hope you are still loving your vehicle Paul!

January 13, 2020

Outstanding dealership. my wife and I were treated with professionalism and courtesy. Matt did a great job on getting us a fantastic deal on a new Sorento. I was so impressed with the deals that I went bac More

by Dann B
Recommend Dealer
Yes
Employees Worked With
Matt Favre, David Ericcsen, Troy Costa
Jan 16, 2020 -

Dick Hannah Kia responded

Matt and our Kia family thank you for allowing us to earn your business! We wish you and your wife many happy miles of smiles!

January 12, 2020

First Class Experience After my 2012 Optima was totaled in early December, there was no doubt I was headed back to Dick Hannah Kia for my replacement vehicle. Their friendl More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Johnson, Randy Menzie, Troy Costa, Paul Nickolas
Jan 16, 2020 -

Dick Hannah Kia responded

We are sorry to hear about your previous Optima but we are glad you are ok and that Randy and our team could help find your new Kia! Thank you for choosing us!

January 10, 2020

We needed to buy a second car quickly and stopped in at Dick Hannah Kia to test drive a vehicle posted online. That vehicle was not at the Vancouver location and Brian quickly assessed our needs and showed More

by Chaya
Recommend Dealer
Yes
Employees Worked With
Brian Johnson, Randy Menzie
January 08, 2020

Sold me a used car with an undisclosed accident even after I asked twice if it had ever been wrecked. It did not show up on thier carfax but after being told by carmax it was in an accident I was able t More

by whitcherbenjamin
Recommend Dealer
No
Employees Worked With
Curt Torson
Feb 24, 2022 -

Dick Hannah Kia responded

We appreciate you sharing your experience as it is very important to us. Please never hesitate to contact our General Sales Manager, Billy Joseph, if we can answer any questions or be of any assistance in the future. 360-944-3346

Feb 24, 2022 -

whitcherbenjamin responded

By responding two years later is a perfect example of how bad your customer service is the car is gone already so eat xxxx and die mother xxxxer.

January 07, 2020

I had my car stolen & was having a nightmare experience with my insurance company. I decided to get a new car ASAP and Randy and the rest of the team were truly amazing. They went out of their way to find More

by Connie Colley
Recommend Dealer
Yes
Employees Worked With
Lucas Davidson, Mike Menzie, Randy Menzie, David Ericcsen
Jan 09, 2020 -

Dick Hannah Kia responded

Hello Connie, we are so pleased to hear we provided you with the best car buying experience! We do hope we can be of assistance in the future. Take care!

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