Dick Hannah Kia

Best car buying experience ever. Travis knew his stuff and was more of a friend than a salesman. He gave us space when we needed it to make a decision and was there to answer all of our questions. We enjo and was more of a friend than a salesman. He gave us space when we needed it to make a decision and was there to answer all of our questions. We enjoyed getting to know him and can’t wait to buy our next car from him! :) We worked with Kelsey on the financial part and absolutely adored her. She’s funny and also knows her stuff, we left super happy! More

They were so amazing we bought 4 brand new cars in 24 hours! I will never buy another car from anywhere else. Matt and Kelsey were the BEST! They make you feel like family the second you walk in. Best e hours! I will never buy another car from anywhere else. Matt and Kelsey were the BEST! They make you feel like family the second you walk in. Best experience EVER! More

The last car I bought was in 1996. That's correct I've been driving the same car for 25 years now! I was dreading the car buying process again, even though I had my own financing ready and knew exactly w been driving the same car for 25 years now! I was dreading the car buying process again, even though I had my own financing ready and knew exactly what I wanted. The last time I was in the car market as a single, young woman it was quite traumatizing. I was talked to in a very condescending manner. All the salesmen talked directly to the male that was with me at the time, even though he repeatedly told them he was just accompanying me and I was the one buying with the money! The hard sales pitches that were given were beyond ridiculous and the same lines no less, told to me at various dealerships. It got to the point when a salesperson would start with one of the lines, we stopped him and said we've ALREADY heard that one and it didn't work at the last place either! So given this bad taste left in my mouth 25 years ago, I was less than anxious to go through that again! I mustered up my courage after doing online research for two months now and finally went into a dealer to test drive and see the car I wanted in person. From the moment I walked onto the Dich Hannah Kia property I was NOT rushed with a bunch of hungry, shark like salesmen. Instead I dealt with one friendly salesman, Lucas. Lucas was patient with my laundry list of questions. He was very cordial and at the end of our test drive and questions, he brought up the question of my purchase interest. No high pressure. I was then introduced to Sam Jaramillo for all the inventory, negotiation and paperwork part. I figured this is the part I was dreading and was ready to jet should it become a horrible experience once again. Instead him and another gentleman went over the specs of exactly what I was looking for. Turns out the exact specs of what I was seeking came to be the biggest problem. I was very specific in what I wanted and didn't want to settle. They worked the computers like crazy and had a lot of difficulty locating what I wanted. Covid has put inventory and manufacturing websites very backlogged, so we were relegated to existing inventory in the NW. Finally he was able to located what I wanted in the second color I was considering. I was wavering between white and silver and when the silver was located I figured it was the universe's way of helping me with my decision. Next we sat down for the negotiation part. Again, I thought ok, this is where is all goes down hill. To be honest the negotiation took maybe 20 mins. tops. We went back and forth a few times before they finally came down to what I stated in the beginning I was willing to pay. All in all it was not at all the horrible experience I was dreading. Everyone I worked with was very knowledgeable on the inventory, respectful towards me and never once did I feel any high pressure sales. I will definitely be a return customer in the future, hopefully not in another 25 years this time, ha! And anyone I know in the market for a car, I will refer them to Dick Hannah. More

Great experience here. Dick Hannah’s online purchasing system made it so easy to get their best price and view everything up front. No surprises or hassles whatsoever. And our salesperson, Steve Davis, system made it so easy to get their best price and view everything up front. No surprises or hassles whatsoever. And our salesperson, Steve Davis, was great...very helpful but not pushy. Highly recommend! More

We just purchased a Telluride from Brian Johnson and Matt Farve. They kept us in mind and let us know when the vehicle we wanted was ready. Farve. They kept us in mind and let us know when the vehicle we wanted was ready. More

MATT & KELSEY were AMAZING! they were super friendly and easy to talk to. They made my car buying experience very pleasant. STEVE DAVIS was super friendly as well. You guys have a great team over at DICK H easy to talk to. They made my car buying experience very pleasant. STEVE DAVIS was super friendly as well. You guys have a great team over at DICK HANNAH KIA (Vancouver Auto Mall). I'm DEFINITELY sending everyone I know (that needs a new car or looking to buy a new car) your way. Because I KNOW you guys WILL go ABOVE & BEYOND and take AMAZING care of them, like you guys did for me! Thanks again! You guys are great! More

I purchased a 2021 Kia Seltos SX. First time buying a Kia and I couldn't be happier. Matt answered every question I had, went over all the features with me and I even contacted him after with a follow up que and I couldn't be happier. Matt answered every question I had, went over all the features with me and I even contacted him after with a follow up question. The process was smooth, the price was just as they quoted. I'd highly recommend working with Matt if you are in the market for a Kia. More

Curt Torson was great to work with. No pressure and no hidden crap I usually deal with. If you are going to buy a vehicle, go talk to Curt directly! hidden crap I usually deal with. If you are going to buy a vehicle, go talk to Curt directly! More

we bought a 2021 soul X line our sales person Matt favre helped us fin the right one and went over all the details with us to be sure we were getting the right car and he explained all the functions of the helped us fin the right one and went over all the details with us to be sure we were getting the right car and he explained all the functions of the car and it electronic array i am sure if i for got something he would be happy to explain it again. very happy customer here. More

We love our new 2021 Kia Sportage. Matt Favre was our sales person, he was so helpful and made the process of buying our car a breeze. No pressure sales, very knowledgeable and he was a pleasure to work sales person, he was so helpful and made the process of buying our car a breeze. No pressure sales, very knowledgeable and he was a pleasure to work with. He went over all the details/functions the car offers and let us know to contact him in the future for any additional questions we needed answered. Great Guy and an asset to have on your sales team. Thanks Matt More