Dick Hannah Kia
Vancouver, WA
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Lucas was amazing with our purchase of the Macan. He made us feel welcomed and answered all of our questions! He was Knowledgeable and had answers to all of my questions! Great experience all the way He made us feel welcomed and answered all of our questions! He was Knowledgeable and had answers to all of my questions! Great experience all the way around! The experience in finance with Kelsey was also top notch! I work in luxury retail service industry and do not give 5 stars lightly. More
Due to a reserved vehicle arriving more than two weeks early (YAY!) my visit to finalize things was a little unexpected but everything went pretty smoothly. It was a busy Saturday afternoon so the back an early (YAY!) my visit to finalize things was a little unexpected but everything went pretty smoothly. It was a busy Saturday afternoon so the back and forth between me, the salesman, and the sales manger was kind of lengthy but overall not terrible. The vehicle was still in shipping mode and the service department worked very hard to ready it for my acceptance so when I did take possession, it was shiny and ready to go. I would recommend this dealer if you're in the market for a Kia in the Vancouver, WA area. More
Anthony made the whole process of buying a car for my daughter's birthday very easy. I am over 2000 miles away in Louisiana and found the exact car we were looking for at Dick Hannah in Vancouver. Anth daughter's birthday very easy. I am over 2000 miles away in Louisiana and found the exact car we were looking for at Dick Hannah in Vancouver. Anthony got all of my information over the phone and email and had the contract overnighted to my home. They even included a return envelope for overnight delivery back. This is the first dealer I have ever dealt with that did not charge any extra fees or try to push extras into the deal. The car was already discounted deeply on their website and they didn't add a single thing to make it more expensive than advertised. I wish we had a dealer like them here. More
This was my first visit/purchase with Dick Hannah Kia and am very satisfied. Anthony called the night before our appointment to verify our visit and get information regarding the vehicle we were interested am very satisfied. Anthony called the night before our appointment to verify our visit and get information regarding the vehicle we were interested in. He is very knowledgeable and answered all questions/concerns for us and we walked out with a new '24 Kia Niro. Highly recommend you work with Anthony Hernandez at Hannah Kia. More
Good communication, knowledgeable sales. Person. Everything was explained per cost/benefit. Finance was quick and thorough Person. Everything was explained per cost/benefit. Finance was quick and thorough More
I purchased a pre-owned vehicle from Anthony Hernandez. Anthony is a man of his word and of high character. I know that the vehicle I was interested in was in high demand given it was a great value a Anthony is a man of his word and of high character. I know that the vehicle I was interested in was in high demand given it was a great value at the asking price. I am located a few hours drive away and Anthony told me that he would "get me in the car" despite the fact that I needed time to make the drive down the following day. I have missed out on vehicles at other dealers who sold the vehicle after I had a handshake agreement with them so I took his assurance with a grain of salt. I believe that he went to great lengths to communicate my interest to purchase to other interested parties who were interested in the vehicle. He exceeded my expectations and I highly recommend dealing with him. More
This past summer we purchased a 2024 Kia Seltos from Hannah. At the correct mileage interval we took the car in for service. After we got home the car was still prompting us that it needed service as t Hannah. At the correct mileage interval we took the car in for service. After we got home the car was still prompting us that it needed service as the "reminder" was not reset. I took it in to have it reset and they said they cannot do it. It is an issue with Kia. After browsing the internet it looks like this is not an uncommon problem, not just with the Seltos but other models as well. Just took it back to Hannah for it's second service and the same issue persists. Were they aware of the issue when we bought the car? I don't know. Are they still selling Kias knowing that there is this issue? I don't know. "Believe In Nice?" I don't think so. More
Incredibly friendly staff who did a lot to work with my parameters on trading in my vehicle. Very happy with the change of vehicle and my overall experience, Anthony was an excellent source of help! parameters on trading in my vehicle. Very happy with the change of vehicle and my overall experience, Anthony was an excellent source of help! More